August, 2008 Edition 1725-11530-310 Rev. A SIP
Trademark Information
Patent Information
Disclaimer
Copyright Notice
About This Guide
Administrator’s Guide SoundPoint IP / SoundStation IP
Contents
3 Setting up Your System
4 Configuring Your System
About This Guide
Call Timer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-3 Call Waiting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-3 Called Party Identification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-4 Calling Party Identification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-4 Missed Call Notification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-4 Connected Party Identification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-5 Context Sensitive Volume Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-5 Customizable Audio Sound Effects . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-5 Message Waiting Indication . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-6 Distinctive Incoming Call Treatment . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-6 Distinctive Ringing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-7 Distinctive Call Waiting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-7 Do Not Disturb . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-8 Handset, Headset, and Speakerphone . . . . . . . . . . . . . . . . . . . . . . . . . 4-8 Local Contact Directory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-9 Local Digit Map . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-12 Microphone Mute . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-13 Soft Key Activated User Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-13 Speed Dial . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-13 Time and Date Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-14 Idle Display Animation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-15 Ethernet Switch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-15 Graphic Display Backgrounds . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-16 Automatic Off-Hook Call Placement . . . . . . . . . . . . . . . . . . . . . . . . . . 4-17 Call Hold . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-17 Call Transfer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-18 Local / Centralized Conferencing . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-19 Call Forward . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-20 Directed Call Pick-Up . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-21 Group Call Pick-Up . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-22 Call Park/Retrieve . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-22 Last Call Return
Contents
5 Troubleshooting Your SoundPoint IP / SoundStation IP Phones
Page
C Miscellaneous Administrative Tasks . . . . . . . . . . . . . . . . . . C-1
SoundPoint IP Desktop Phones SoundStation IP Conference Phones
Introducing the SoundPoint IP / SoundStation IP Family
SoundPoint IP Desktop Phones
SoundPoint IP 320/330 SoundPoint IP
Administrator’s Guide SoundPoint IP / SoundStation IP
The currently supported desktop phones are SoundPoint IP
SoundPoint IP SoundPoint IP 550/560 SoundPoint IP 600/601
Introducing the SoundPoint IP / SoundStation IP Family
SoundPoint IP SoundPoint IP
SoundStation IP Conference Phones
Administrator’s Guide SoundPoint IP / SoundStation IP
Introducing the SoundPoint IP / SoundStation IP Family
The currently supported conference phones are SoundStation IP
SoundStation IP SoundStation IP
Key Features of Your SoundPoint IP / SoundStation IP Phones
Dual auto-sensing 10/100/1000baseT Ethernet ports
Administrator’s Guide SoundPoint IP / SoundStation IP
Where SoundPoint IP / SoundStation IP Phones Fit
Available Features New Features in SIP
Overview
Session Initiation Protocol Application Architecture
Where SoundPoint IP / SoundStation IP Phones Fit
SoundPoint IP / SoundStation IP Phones on page
Configuration Resource Files bootROM Application
BootROM
Session Initiation Protocol Application Architecture
Application
Configuration
BootROM and Application Wrapper
Master Configuration Files Application Configuration Files
Master Configuration Files
The application files are
Application Configuration Files
Central Provisioning
Manual Configuration
Resource Files
Available Features
Last Call Return-The phone allows call server-based last call return
Microsoft Live Communications Server
Advanced Features
Voice Mail Integration-Compatible with voice mail servers
IP Type-of-Service-Allows for the setting of TOS settings
New Features in SIP
Microbrowser-An XML API allows for the creation of more advanced applications
Deploying Phones From the Boot Server Upgrading SIP Application
Setting up Your System
Setting Up the Network Setting Up the Boot Server
Setting Up the Network
DHCP or Manual TCP/IP Setup
For more information on DHCP options, go to
Supported Provisioning Protocols
Modifying the Network Configuration
Resetting to Factory Defaults
Certificate Authority List on page C-1
Main Menu DHCP Menu Server Menu Ethernet Menu Syslog Menu
Main Menu
discussed in DHCP or Manual TCP/IP Setup on page
Note Disabled when DHCP client is disabled
Note Disabled when DHCP client is enabled
DHCP Menu
The DHCP menu is accessible only when the DHCP client is enabled. The
following DHCP configuration parameters can be modified on the DHCP
menu
Possible
Name
Values
Description
Server Menu
Note Active FTP is not supported for bootROM version
Server Option
DHCP on page C-23
password these characters if they are correctly escaped
using the method specified in RFC
password, this will be ignored
Boot Server on page
Ethernet Menu
Syslog Menu
setting
setting unless you want to disable the PC port
Setting Up the Boot Server
information, contact your Certified Polycom Reseller
Deploying Phones From the Boot Server
Boot Server Security Policy
sip.cfg phone1.cfg 000000000000.cfg 000000000000-directory~.xml
SoundPointIPWelcome.wav
To deploy phones from the boot server
Provisioning Phones
phoneMACaddress.cfg
Configuration on page A-4
SIP/ on page A-10
For example, replace the reference to sip.cfg with sip650.cfg
Provisioning SoundStation IP 7000 Phones Using CLink
Two SoundStation IP family conference phone daisy-chained together
Upgrading SIP Application
Supporting SoundPoint IP and SoundStation IP Phones
Supporting SoundPoint IP 300 and 500 Phones
1. Do one of the following steps
Administrator’s Guide SoundPoint IP / SoundStation IP
Configuring Your System
Setting Up Basic Features
Setting Up Basic Features Setting Up Advanced Features
Setting Up Audio Features Setting Up Security Features
Connected Party Identification Context Sensitive Volume Control
Ethernet Switch Graphic Display Backgrounds
Automatic Off-Hook Call Placement Call Hold Call Transfer
Customizable Audio Sound Effects Message Waiting Indication
Call Timer
Call Log
Call Waiting
A-113
Called Party Identification
Calling Party Identification
Missed Call Notification
A-25
Context Sensitive Volume Control
Connected Party Identification
Customizable Audio Sound Effects
serverMissedCall/ on page A-112
Message Waiting Indication
Distinctive Incoming Call Treatment
Distinctive Ringing
Distinctive Call Waiting
Do Not Disturb
Handset, Headset, and Speakerphone
For more information, refer to Call Handling Configuration call
A-116
Local Contact Directory
menu Settings Basic Preferences Headset Headet
Settings menu Settings Advanced Admin Settings Phone
Settings
lbMr/lb lnDoe/ln fnJohn/fn
Local Contact Directory File Format
?xml version=”1.0” encoding=”UTF-8” standalone=”yes” ? directory
Note The label of a contact directory item is by default the label
Note In some cases, this will be less than 40 characters due to
UTF-8’s variable length encoding
space is added between first and last names
Local Digit Map
Note If auto-divert is enabled, it has precedence over auto-reject
Note If auto-divert is also enabled, it has precedence over
Note On the SoundPoint IP 330/320 and the SoundStation IP
Speed Dial
Microphone Mute
Soft Key Activated User Interface
Time and Date Display
boot server
boot server
Central
Ethernet Switch
Idle Display Animation
IP330/, IP400/, IP500/, IP600/, IP4000/, and
IP7000/ on page A-81
SoundPoint IP Switch - Port Priorities
Graphic Display Backgrounds
Automatic Off-Hook Call Placement
Call Hold
For more information, refer to Automatic Off-Hook Call Placement
autoOffHook/ on page A-112
Call Transfer
hold/localReminder/ on page A-67
Local / Centralized Conferencing
Manage Conferences
For more information, refer to Call Handling Configuration call
For more information, refer to Call Handling Configuration call
Call Forward
Directed Call Pick-Up
Setting Up Advanced Features
Configurable Feature Keys Multiple Line Keys per Registration
Group Call Pick-Up
Call Park/Retrieve
Customizable Fonts and Indicators Instant Messaging
Enhanced Feature Keys Configurable Soft Keys
Access URL in SIP Message Static DNS Cache
Bridged Line Appearance Busy Lamp Field
Configurable Feature Keys
Feature Key Layouts on page C-12
Multiple Line Keys per Registration
Multiple Call Appearances
boot server
boot server
Shared Call Appearances
Bridged Line Appearance
A-67
Busy Lamp Field
boot server
Central
sip.cfg
Customizable Fonts and Indicators
echnicalBulletinspub.html
This feature is not available on SoundPoint IP 301 phones
Instant Messaging
Multilingual User Interface
Downloadable Fonts
languages to those included with the distribution on page A-23
Synthesized Call Progress Tones
Microbrowser
saf/ on page A-30
Call Progress Patterns on page A-33
Real-Time Transport Protocol Ports
boot server
Central
sip.cfg
nat/ on page A-120
Network Address Translation
Corporate Directory
Settings Basic Preferences Corporate Directory View
Persistency
Configuration File Example
Directory Access Protocol LDAP Technical Specification Road Map
Corporate Directory LDAP Attributes Browsing the Corporate Directory
Corporate Directory LDAP Attributes
Configuration File Example
Recording and Playback of Audio Calls
Daisy-Chaining Phones
Power Adapter Multi-Interface Module
Interconnect Cable
25-foot
Provisioning Phones Over CLink
Enhanced Feature Keys
Enhanced Feature Key Definition Language Macro Definition
Configuration File Changes Useful Tips Examples
Enhanced Feature Key Definition Language
efklist
This element describes behavior of enhanced feature key
This element contains the following parameters
Note If you exceed the phone physical layout text
efkprompt
this parameter is omitted, the default is INVITE
disabled or invalid, the macro execution fails
Note This parameter is included for backwards
version
Special Characters
Macro Definition
Macro Action Prompt Macro Substitution Expanded Macros
Macro Action
The action.string in the efklist element can be defined by either
Prompt Macro Substitution
Configuration File Changes
Expanded Macros
Contact Directory File Format on page
Useful Tips
Examples
“!” and “” macro prefixes cannot be mixed in the same macro line
Configuration File Changes
Enhanced Feature Key XML Files
Action String Example
Speed Dial Example
Using Call Park Key
Contact Directory Changes
Configurable Soft Keys
New Call End Call Split Join Forward
MyStatus and Buddies Hold, Transfer, and Conference
Configuration File Examples
To disable the New Call soft key
your call server
To map the Do Not Disturb Enhanced Feature Key sequence to a soft key
To map a chained list of actions to a soft key
Voice Mail Integration
boot server
Central
sip.cfg
Multiple Registrations
Server server/ on page A-7
server/ on page A-7, and Registration reg/ on page A-107
Automatic Call Distribution
Server Redundancy
DNS SIP Server Name Resolution
Behavior When the Primary Server Connection Fails
For Outgoing Calls INVITE Fallback
Phone Configuration
Phone Operation for Registration
Presence
Recommended Practices for Fallback Deployments
Examples on page
Microsoft Live Communications Server 2005 Integration
section, Microsoft Live Communications Server 2005 Integration
roamingprivacy/ on page A-123
Configuration File Examples
roamingbuddies/ on page A-122
Refer to Roaming Buddies roamingbuddies/ on page A-122
Refer to Roaming Privacy roamingprivacy/ on page A-123
For example, reg.1.auth.password = Password2
For example, voIpProt.server.1.address = lcs2005.local
Refer to Roaming Buddies roamingbuddies/ on page A-122
Access URL in SIP Message
Web Content Examples User Interface Signaling Changes
Web Content Examples
Refer to Roaming Privacy roamingprivacy/ on page A-123
Web Content Status Indication
Web Content Retrieval
User Interface
SoundPoint IP 330 Graphic Display SoundPoint IP 550 Graphic Display
Settings Menu
Signaling Changes
Static DNS Cache
Access-URL http//server.polycom.com/content23456.xhtmlexpires=60
Example
Configuration File Examples
reg.1.address=1001 reg.1.server.1.address=172.23.0.140
reg.1.server.1.port=5075
Example
Example
set to null to force SRV lookups
Display of Warnings from SIP Headers
example are set to null to force NAPTR lookups
Setting Up Audio Features
Low-Delay Audio Packet Transmission
Jitter Buffer and Packet Error Concealment Voice Activity Detection
Acoustic Echo Cancellation Audio Codecs Background Noise Suppression
Low-Delay Audio Packet Transmission
Jitter Buffer and Packet Error Concealment
Voice Activity Detection
Dynamic Noise Reduction Treble/Bass Controls
DTMF Event RTP Payload
Acoustic Echo Cancellation
DTMF Tone Generation
Audio Codecs
on page A-38 and Codec Profiles audioProfile/ on page A-41
Background Noise Suppression
Comfort Noise Fill
IEEE 802.1p/Q
IP Type-of-Service
Automatic Gain Control
Voice Quality Monitoring
draft RFC draft-ietfsippingrtcp-summary-02
Setting Up Security Features
Local User and Administrator Privilege Levels Custom Certificates
Incoming Signaling Validation
Dynamic Noise Reduction
Custom Certificates
Local User and Administrator Privilege Levels
Secure Real-Time Transport Protocol Configuration File Encryption
Secure Real-Time Transport Protocol
Incoming Signaling Validation
Configuration File Encryption
Configuring SoundPoint IP / SoundStation IP Phones Locally
Configuration on page A-124
Passwords
Troubleshooting Your SoundPoint IP / SoundStation IP Phones
BootROM Error Messages Application Error Messages Status Menu
Log Files Testing Phone Hardware
Power and Startup Controls Access to Screens and Systems Calling
Error Messages
BootROM Error Messages
Failed to get boot parameters via DHCP
Could not contact boot server, using existing configuration
Application Error Messages
Error, application is not present
Not all configuration files were present on the server
Error loading file name
Blinking Time
Status Menu
Status
Log Files
Application Logging Options
Scheduled Logging
log.render.level-Sets the lowest level that can be logged default=1
Manual Log Upload
For more information, refer to Multiple Key Combinations on page C-10
Reading a Boot Log
Boot Failure Messages
The following figure shows a portion of a boot log file
Administrator’s Guide SoundPoint IP / SoundStation IP
Testing Phone Hardware
Reading an Application Log
Power and Startup
Symptom
Problem
Corrective Action
Controls
Symptom
Problem
Corrective Action
Access to Screens and Systems
to Rebooting the Phone on page
to Rebooting the Phone on page
C-10
Calling
Symptom
Problem
Corrective Action
Displays
the Phone on page C-10
Audio
Upgrading
oice/soundpointip/VoIPTechnicalBullet
inspub.html
Administrator’s Guide SoundPoint IP / SoundStation IP
Configuration Files
Master Configuration Files MAC-address.cfg or 000000000000.cfg
Application Configuration sip.cfg Per-Phone Configuration phone1.cfg
Flash Parameter Configuration
Master Configuration Files
Default Master SIP Configuration File
?xml version=”1.0” standalone=”yes”?
edit and rename this file to Ethernet-address.cfg for each phone
one will cause a reboot loop
Application Configuration
Sound Effects se Voice Settings voice Quality of Service QOS
Basic TCP/IP TCPIP Web Server httpd Call Handling Configuration call
Bitmaps bitmap Indicators ind Event Logging log Security sec
Feature feature Resource res
Protocol voIpProt
Microbrowser mb Applications apps Peer Networking pnet DNS Cache dns
Soft Keys softkey
Local local Server server SDP SDP SIP SIP Music on Hold musicOnHold
Server server
Note If the reg.x.server.y.address parameter
in Registration reg/ on page A-107 is
non-Null, it takes precedence even if the
NOTE TLS is not supported on SoundPoint
IP 300 and 500 phones
Note The period negotiated with the server
may be different. The phone will attempt to
SDP SDP
voIpProt.SIP.lcs
SIP SIP
parameter if set to 1 when the parameter
to 1 default is
NOTE The phone will ignore the value of this
Default
Permitted
Attribute
Values
voIpProt.SIP.authOptimizedInFailover
reg.x.auth.optimizedInFailover takes
If reg.x.auth.optimizedInFailover set to
Conference Setup conference
Outbound Proxy outboundProxy Alert Information alertInfo
Request Validation requestValidation Special Events specialEvent
This attribute also includes
Outbound Proxy outboundProxy
NOTE TLS is not supported on SoundPoint
IP 300 and 500 phones
voIpProt.SIP.outboundProxy.port is 0 or
Alert Information alertInfo
Request Validation requestValidation
due to the additional signaling required in
refer to Ring type rt/ on page A-36 will
voIpProt.SIP.requestValidation.x.re
Conference Setup conference
Special Events specialEvent
Dial Plan dialplan
Music on Hold musicOnHold
supported when configured with the values of
Note The SIP URI parameter transport is
This attributes also includes
Digit Map digitmap Routing routing
Digit Map digitmap
For example, if a customer dials 16092345678, a call is placed to
Routing routing
Server server Emergency emergency
maps than timeout values
the default value of 3 will be
Localization lcl
Server server
Emergency emergency
Multilingual ml Date and Time datetime
languageregion
Multilingual ml
format language-region
1. Create a new dictionary file based on an existing one
4. Add a lcl.ml.lang.clock.menu.x attribute to the configuration file
6. Optional Set lcl.ml.lang to be the new languageregion string
User Preferences up
Date and Time datetime
Default
Permitted
Attribute
Values
Tones tones
Dual Tone Multi-Frequency DTMF Chord-Sets chord
Dual Tone Multi-Frequency DTMF
only be enabled when tone.dtmf.viaRtp is
disabled
Note tone.dtmf.chassis.masking should
Chord-Sets chord
There are three blocks of chord sets
Sampled Audio for Sound Effects saf
Sound Effects se
Patterns pat Ring type rt
Patterns pat
Miscellaneous Patterns
Call Progress Patterns
Ringer Patterns
Miscellaneous Patterns
Ring type rt
sequential
Voice Settings voice
Voice Coding Algorithms codecs Volume Persistence volume Gains gain
Acoustic Echo Cancellation aec Acoustic Echo Suppression aes
Background Noise Suppression ns Automatic Gain Control agc
Voice Coding Algorithms codecs
Codec Preferences codecPref Codec Profiles audioProfile
Codec Preferences codecPref
The following voice codecs are supported
Default
Permitted
Attribute
Values
Default
Permitted
Attribute
Values
Codec Profiles audioProfile
TIA-810-A digital telephony standard
Volume Persistence volume
Gains gain
voice.gain.rx.analog.ringer.IP430
voice.gain.tx.analog.chassis.IP430
Acoustic Echo Cancellation aec
Acoustic Echo Suppression aes
Background Noise Suppression ns
Automatic Gain Control agc
feature
Receive Equalization rxEq
Transmit Equalization txEq
voice.txEq.hs.IP601.preFilter.enable
Central Report Collector collector Alert Reports alert
Voice Activity Detection vad
Quality Monitoring quality monitoring
Server server RTCP-XR rtcpxr
Central Report Collector collector
Note This parameter is ignored
when
Alert Reports alert
This configuration attribute is defined as follows
Quality of Service QOS
RTCP-XR rtcpxr
Ethernet IEEE 802.1p/Q ethernet IP TOS IP
Ethernet IEEE 802.1p/Q ethernet
RTP RTP
Call Control callControl
Other other
IP TOS IP
RTP rtp
These parameters apply to RTP packets
Basic TCP/IP TCPIP
Network Monitoring netMon Time Synchronization sntp Port port
Keep-Alive keepalive
Call Control callControl
Network Monitoring netMon
Time Synchronization sntp
Default
Permitted
Attribute
Values
Default
Permitted
Attribute
Values
Port port
RTP rtp
must be enabled for this to work
RTP rtp
Web Server httpd
Keep-Alive keepalive
Call Handling Configuration call
Configuration cfg
Configuration cfg
Note This attribute is ignored when the line is
Note This may fail due to glare issues in which
reg/ on page A-107
case the phone may select a different available
line for the call
Shared Calls shared Hold, Local Reminder hold/localReminder
Note The default value supports the
Note This parameter is supported on the
SoundPoint IP 330/320 only
Shared Calls shared
Hold, Local Reminder hold/localReminder
Note This feature is disabled on most call
servers
Local Directory local
Directory dir
Local Directory local Corporate Directory corp
Corporate Directory corp
SoundPoint IP 320/330 is disabled
Note If the local contact directory is
read only, speed dial entry on the
Default
Permitted
Attribute
Values
Note For SoundPoint IP
600, and 601 legacy phones, use
“leg” tagged parameter. This
prevents slow behavior after exiting
Presence pres
Fonts font
SoundPoint IP 320, 330, 430, 500 and
SoundPoint IP 550, 560, 600, 601, 650, and
IP400 font IP400
IP330 font IP330 IP400 font IP400 IP500 font IP500 IP600 font IP600
IP330 font IP330
This configuration attribute is defined as follows
Keys key
IP600 font IP600
IP500 font IP500
The following table lists the functions that are available
Note If the file is missing or unavailable, the
Backgrounds bg
built-in default solid pattern is displayed
Default
Permitted
Attribute
Values
built-in default solid pattern is displayed
Note The adjustment value is changed on each
individual phone when the user lightens or
Note If the file is missing or unavailable, the
Indicators ind
Bitmaps bitmap
Platform IP300/, IP 330/, IP400/, IP500/, IP600/, IP4000/, and IP7000
Patterns pattern Classes class Assignments
IP7000/ on page A-80
Platform IP300/, IP 330/, IP400
IP500/, IP600/, IP4000/, and
Patterns pattern
Classes class
Assignments
IP300/, IP330/, IP400/, IP500/, IP600
LEDs led
Event Logging log
The event logging system supports the following classes of events
Basic Logging level/change/ and render
Scheduled Logging Parameters sched
Example
time stamp ID event class missed events text
Basic Logging level/change/ and render
Syslog Menu on page
Note Polycom recommends that
you do not change this value
Scheduled Logging Parameters sched
set starting with log.sched.x where x identifies the task
Encryption encryption Password Lengths pwd/length
Security sec
Encryption encryption
Password Lengths pwd/length
License license
Provisioning prov
RAM Disk ramdisk
prov.fileSystem.ffs0.8meg.m
prov.fileSystem.rfs0.minFre
Delay delay
Delay delay
Request request
Note For the SoundPoint IP 650 platform
Feature feature
Resource res
Finder finder Quotas quotas
Note The url-dialing feature must be disabled by setting
feature.9.enabled to 0 in order to prevent unknown
Finder finder
Quotas quotas
Note For the SoundPoint IP 550, 560, 650, and
phones, this value is internally replaced by 2X the
Microbrowser mb
Idle Display idleDisplay Main Browser main Browser Limits limits
Note For the SoundPoint IP 550, 560, 650, and 670 phones
this value is internally replaced by 2X the value. For the
Idle Display idleDisplay
miscellaneous XML errors can occur on
SoundPoint IP 430, 501, 550, 560, 600
650, and 670 and SoundStation IP 4000
used. Refer to User Preferences up/ on page
Main Browser main
function is selected
Applications apps
Browser Limits limits
Note To enable state polling, the attributes
Note To enable the push functionality, the
apps.push.password must be set to non-Null
apps.statePolling.URL
NAPTR NAPTR/ attribute SRV SRV A A
Peer Networking pnet
DNS Cache dns
NAPTR NAPTR
http//tools.ietf.org/html/rfc2915
http//tools.ietf.org/html/rfc2915
Note This attribute is currently not used
SRV SRV
http//tools.ietf.org/html/rfc2782
http//tools.ietf.org/html/rfc2782
http//tools.ietf.org/html/rfc2782
Soft Keys softkey
Macro Definition on page
Default
Permitted
Attribute
Values
Note pres.idleSoftKeys must be set to
1 for this soft key to be displayed
Per-Phone Configuration
Registration reg Calls call Diversion divert Dial Plan dialplan
Messaging msg Network Address Translation nat Attendant attendant
Roaming Buddies roamingbuddies Roaming Privacy roamingprivacy
Registration reg
User Preferences userpreferences
Note If the reg.x.server.y.address parameter
is non-Null, all of the reg.x.server.y.xxx
parameters will override the parameters
specified in sip.cfg in Server server/ on
Refer to Call Handling Configuration call
Note A call active on another phone on a
shared line counts as a call for every phone
sharing that registration
If reg.x.serverFeatureControl.cf is not
If reg.x.serverFeatureControl.dnd is not
NOTE TLS is not supported on SoundPoint
IP 300 and 500 phones
Automatic Off-Hook Call Placement autoOffHook
Missed Call Configuration serverMissedCall
Calls call
Do Not Disturb donotdisturb
Automatic Off-Hook Call Placement autoOffHook
Missed Call Configuration serverMissedCall
Do Not Disturb donotdisturb
NOTE If
Missed Call Tracking missedCallTracking
Call Waiting callWaiting
You can enable/disable missed call tracking on a per-line basis
This configuration attribute is defined as follows
Diversion divert
Forward All fwd Busy busy No Answer noanswer Do Not Disturb dnd
Forward All fwd
forwarding is enabled, this
Busy busy
No Answer noanswer
forwarding is enabled, this
parameter is disabled
Do Not Disturb dnd
enabled, this parameter is
disabled
Dial Plan dialplan
Digit Map digitmap Routing routing
Digit Map digitmap
Plan dialplan/ on page A-17
Plan dialplan/ on page A-17
Routing routing
Server server Emergency emergency
Server server
Digit Map digitmap/ on page
Emergency emergency
Message Waiting Indicator mwi
Messaging msg
Message Waiting Indicator mwi
Network Address Translation nat
Attendant attendant
voIpProt.local.signalPort in sip.cfg
Roaming Buddies roamingbuddies
Warning This parameter must be enabled
value 0 if the call server is Microsoft Live
Communications Server
Roaming Privacy roamingprivacy
User Preferences userpreferences
voIpProt.SIP.strictLineSeize
voIPProt.SIP.lineSeize.retries, and
Flash Parameter Configuration
Note This field is not used when DHCP client is
enabled
Note This field is not used when DHCP client is
enabled
Description
Name
Possible Values
Name
Possible Values
Description
Refer to Basic Logging level/change/ and
Administrator’s Guide SoundPoint IP / SoundStation IP
Shared Call Appearance Signaling Bridged Line Appearance Signaling
Session Initiation Protocol SIP
Request Support Header Support Response Support Hold Implementation
Reliability of Provisional Responses Transfer
RFC and Internet Draft Support
Request Support
Header Support
The following SIP request headers are supported
Header
Supported
Response Support
1xx Responses - Provisional
2xx Responses - Success
The following SIP responses are supported
3xx Responses - Redirection
4xx Responses - Request Failure
Response
Supported
5xx Responses - Server Failure
6xx Responses - Global Failure
Response
Supported
Hold Implementation
Reliability of Provisional Responses
Transfer
Third Party Call Control
SIP for Instant Messaging and Presence Leveraging Extensions
Shared Call Appearance Signaling
Bridged Line Appearance Signaling
Miscellaneous Administrative Tasks
Trusted Certificate Authority List Encrypting Configuration Files
Adding a Background Logo BootROM/SIP Application Dependencies
Multiple Key Combinations Default Feature Key Layouts
Deutsche Telekom AG Root CA Digital Signature Trust Co. Global CA
TC TrustCenter, Germany, Class 1 CA
Encrypting Configuration Files
Crypt=1KeyDesc=companyNameKey1Key=06a9214036b8a15b512e03d534120006
Changing the Key on the Phone
Adding a Background Logo
Configuration File Changes
bitmap.IP330.61.name
bitmap.IP400.61.name
bitmap.IP500.61.name
Administrator’s Guide SoundPoint IP / SoundStation IP
bitmaps
IP300 … IP300 IP330 …
… IP330 IP400 …
BootROM/SIP Application Dependencies
Migration Dependencies
Rebooting the Phone
Multiple Key Combinations
Restoring Factory Defaults
Uploading Log Files
Default Feature Key Layouts
SoundPoint IP
SoundPoint IP 320/330
VolDown
SoundPoint IP
Key ID
Function
Key ID
SoundPoint IP
15 OPER0 14 # 12 11OPER Key ID
DEF3
MNO21
SoundPoint IP 550/560/600/601/650/670
and 42 are not used on SoundPoint IP 550 and 560 phones
SoundStation IP
Key ID
Function
Key ID
SoundStation IP
Key ID
Internal Key Functions
SoundStation IP
Hard key remappings do not require the Enhanced Feature key feature to
Label
Function
Label
Function
Assigning a VLAN ID Using DHCP
Parsing Vendor ID Information
1. Check for the Polycom signature at the start of the option
Product, Model, and Part Number Mapping
Product Name
Model Name
Product Part Number
Disabling PC Ethernet Port
2. Select Settings Advanced Network Configuration Ethernet Menu
6. Select Save Config
Administrator’s Guide SoundPoint IP / SoundStation IP
OpenLDAP
Third Party Software
Ares
OpenSSL
OpenLDAP is a registered trademark of the OpenLDAP Foundation
Original SSLeay License
zlib
C 1995-2002 Jean-loup Gailly and Mark Adler
COPYRIGHT AND PERMISSION NOTICE
Expat
curl
Administrator’s Guide SoundPoint IP / SoundStation IP
Index
Numerics
Page
Page
Page
Page
Page
POLYCOM, INC APPLICATION PROGRAMMING INTERFACE LICENSE “API”
LICENSE AGREEMENT FOR DEVELOPMENT PURPOSES
3. SUPPORT SERVICES
5. NO WARRANTY
6. LIMITATION OF LIABILITY
7. DISCLAIMER
8. EXPORT CONTROLS
9. MISCELLANEOUS
526.9000 Fax
Addendum to SIP 3.1 Administrator’s Guide
Distribution Zip File Electronic Hookswitch
Graphic Display Backgrounds Multilingual User Interface
Backlight Intensity Voice Quality Monitoring Audio Codecs
New or Changed Features
Electronic Hookswitch
Distribution Zip File
Graphic Display Backgrounds
Configuration File Changes
Backlight Intensity
Gains gain Receive Equalization rxEq Transmit Equalization txEq
Background bg Bitmaps bitmap
Gains gain
TIA-810-A digital telephony standard
Receive Equalization rxEq
Transmit Equalization txEq
Default
Default
Background bg
This configuration attribute is defined as follows
Note The values for red, green, and blue must be
the same to display correctly on grayscale
built-in default solid pattern is displayed
Note The adjustment value is changed on each
individual phone when the user lightens or
Note If the file is missing or unavailable, the
Multiple Key Combinations and Default Key Layout
Indicators ind
Animations anim
Graphic Icons gi
The SoundPoint IP 450 desktop phone default key layout is as follows
Key ID
Administrator’s Guide Addendum for the SoundPoint IP
