SIP
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 About This Guide
 Administrator’s Guide SoundPoint IP / SoundStation IP
 Contents
 Administrator’s Guide SoundPoint IP / SoundStation IP
 Contents
 Troubleshooting Your SoundPoint IP / SoundStation IP Phones
 Contents
 Administrator’s Guide SoundPoint IP / SoundStation IP
 SoundPoint IP Desktop Phones
Introducing the SoundPoint IP / SoundStation IP Family
 Administrator’s Guide SoundPoint IP / SoundStation IP
 SoundPoint IP SoundPoint IP 550/560 SoundPoint IP 600/601
 SoundStation IP Conference Phones
 Currently supported conference phones are SoundStation IP
 Key Features of Your SoundPoint IP / SoundStation IP Phones
 SoundPoint IP 600
 Administrator’s Guide SoundPoint IP / SoundStation IP
 Overview
 SoundPoint IP / SoundStation IP Phones on
Where SoundPoint IP / SoundStation IP Phones Fit
 Session Initiation Protocol Application Architecture
BootROM
 Application
 Master Configuration Files Application Configuration Files
Configuration
 Application Configuration Files
 Resource Files
 Ring tones Synthesized tones Contact directories
Available Features
 Overview
 Microsoft Live Communications Server
 Overview
 Administrator’s Guide SoundPoint IP / SoundStation IP
 New Features in SIP
 Administrator’s Guide SoundPoint IP / SoundStation IP
 Setting up Your System
 Dhcp or Manual TCP/IP Setup
Setting Up the Network
 For more information on Dhcp options, go to
 FTP Tftp Http Https
Supported Provisioning Protocols
 Certificate Authority List on page C-1
Modifying the Network Configuration
Main Menu Dhcp Menu Server Menu Ethernet Menu Syslog Menu
 Name Possible Values Description Dhcp Client
EM Power
Dhcp Menu
Phone IP Address
 Possible Name Values Description
Menu
Section, Server Menu
 Menu
Server Menu
 Name Possible Values Description
Dhcp on page C-23
Server. Refer to Supported Provisioning Protocols on
Or later. Passive FTP is still supported
 Using the method specified in RFC
Password these characters if they are correctly escaped
Password, this will be ignored
This will be ignored
 Setting unless you want to disable the PC port
Setting
Ethernet menu
 Refer to Basic Logging level/change/ and render
Setting Up the Boot Server
 Create account and home directory
Information, contact your Certified Polycom Reseller
Each phone may open multiple connections to the server
These permissions, but will not be able to upload files
 You must decide on a boot server security policy
Deploying Phones From the Boot Server
Sip.cfg Phone1.cfg 000000000000.cfg Directory~.xml
SoundPointIP-dictionary.xmlone of each supported language
 Provisioning Phones
Configuration Files on page C-4
 SIP/ on page A-10
Configuration on page A-4
PhoneMACaddress.cfg
 5EL@
 Provisioning SoundStation IP 7000 Phones Using CLink
 Supporting SoundPoint IP and SoundStation IP Phones
Upgrading SIP Application
 Supporting SoundPoint IP 300 and 500 Phones
 To upgrade your SIP application
 Administrator’s Guide SoundPoint IP / SoundStation IP
 Configuring SoundPoint IP / SoundStation IP Phones Locally
Setting Up Basic Features
This chapter also provides instructions on
 Administrator’s Guide SoundPoint IP / SoundStation IP
 Call Log
Call Timer
Call Waiting
 Calling Party Identification
Called Party Identification
Missed Call Notification
 Central boot server
Context Sensitive Volume Control
Connected Party Identification
Customizable Audio Sound Effects
 Distinctive Incoming Call Treatment
Message Waiting Indication
Messages and voice messages are waiting
Saf/ on page A-30 or Sound Effects se/ on page A-31
 Distinctive Call Waiting
Distinctive Ringing
Address-directory
Xml Local
 Handset, Headset, and Speakerphone
Do Not Disturb
116
 Userpreferences/on page A-107
Local Contact Directory
 Ory.xml
Direct
Xml
?xml version=1.0 encoding=UTF-8 standalone=yes ? directory
 Element Permitted Values Interpretation
Directory
UTF-8’s variable length encoding
Space is added between first and last names
 7000, the maximum speed-dial index is
Local Digit Map
Auto-reject
 Soft Key Activated User Interface
Microphone Mute
Speed Dial
 Time and Date Display
Boot server Ethernet
 Idle Display Animation
Ethernet Switch
 Their phone
Graphic Display Backgrounds
Your choice
 Call Hold
Automatic Off-Hook Call Placement
For images, select a filename. For example
AutoOffHook/ on page A-112
 Hold/localReminder/ on page A-67
Call Transfer
 Manage Conferences
Local / Centralized Conferencing
 Call Forward
 Directed Call Pick-Up
 Group Call Pick-Up
Setting Up Advanced Features
Call Park/Retrieve
Last Call Return
 Configuring Your System
 Feature Key Layouts on page C-12
Configurable Feature Keys
 Multiple Call Appearances
Multiple Line Keys per Registration
 Shared Call Appearances
 Bridged Line Appearance
 Busy Lamp Field
 EchnicalBulletinspub.html
Customizable Fonts and Indicators
Live Communications Server 2005 Integration on
Attendant.uri
 Instant Messaging
Central boot
Multilingual User Interface
Server Sip.cfg
 Fonts, refer to Fonts font/ on page A-72
Swedish
 Microbrowser
Synthesized Call Progress Tones
Saf/ on page A-30
Call Progress Patterns on page A-33
 Real-Time Transport Protocol Ports
 Corporate Directory
Network Address Translation
Nat/ on page A-120
 Settings Basic Preferences Corporate Directory View
 This section contains the following information
 670 have a functioning USB port
Recording and Playback of Audio Calls
Display
 Daisy-Chaining Phones
 Provisioning Phones Over CLink
 Efk Efklist Efkprompt Version Special Characters
Enhanced Feature Keys
 Efk
This element describes behavior of enhanced feature key
Efklist
This element contains the following parameters
 This element describes the behavior of the user prompts
Efkprompt
 Special Characters
Version
Version efk.version=2
 Macro Action
Macro Action Prompt Macro Substitution Expanded Macros
 Prompt Macro Substitution
Using Invite if no active call or Dtmf if an active
Call. The use of refer method is call server
Dependentand may require the addition of star codes
 Prompt is not required for every macro
Collected. The macros are case sensitive
Expanded Macros
Contact Directory File Format on
 Examples
 Enhanced Feature Key XML Files
Configuration File Changes
Action String Example
Action string
 Contact Directory Changes
Using Call Park Key
Well as others mapped to Park Return and Call Pickup
 Configurable Soft Keys
 MyStatus and Buddies Hold, Transfer, and Conference
New Call End Call Split Join Forward
 Softkey.feature.newcall =
Update the sip.cfg configuration as follows
103
 Update sip.cfg as follows
 Voice Mail Integration
 Server server/ on page A-7
Multiple Registrations
 Server Redundancy
Automatic Call Distribution
Server/ on page A-7, and Registration reg/ on page A-107
 DNS SIP Server Name Resolution
 For Outgoing Calls Invite Fallback
 Configured
Phone Configuration
Phone Operation for Registration
 Presence
 Microsoft Live Communications Server 2005 Integration
Boot server Address-directory
Immediately with business contacts
Examples on
 Roamingprivacy/ on page A-123
Roamingbuddies/ on page A-122
 Refer to Roaming Privacy roamingprivacy/ on page A-123
Refer to Roaming Buddies roamingbuddies/ on page A-122
 Set the reg.x.server.y.address to the LCS server name
Set reg.x.auth.password to the LCS password
Locate the roamingprivacy attribute
 Web Content Examples User Interface Signaling Changes
Access URL in SIP Message
 Web Content Status Indication
 Settings Menu
 Static DNS Cache
 Example
 Dns.cache.A.1 , dns.cache.A.2 , and so on
 Set to null to force SRV lookups
 Display of Warnings from SIP Headers
 Setting Up Audio Features
 Jitter Buffer and Packet Error Concealment
Low-Delay Audio Packet Transmission
Voice Activity Detection
Dynamic Noise Reduction Treble/Bass Controls
 Dtmf Tone Generation
Acoustic Echo Cancellation
Dtmf Event RTP Payload
DTMF/ on page A-28
 Following table summarizes the phone’s audio codec support
Audio Codecs
Effective
 Comfort Noise Fill
Background Noise Suppression
On page A-38 and Codec Profiles audioProfile/ on page A-41
 Automatic Gain Control
IP Type-of-Service
Ieee 802.1p/Q
 Periodic-Generated during a call at a configurable period
Three types of quality reports can be enabled
Voice Quality Monitoring
Threshold
 Dynamic Noise Reduction
Setting Up Security Features
Treble/Bass Controls
Monitoring/ on page A-52
 Custom Certificates
Local User and Administrator Privilege Levels
Pwd/length/ on page A-89
Tinspub.html
 Configuration File Encryption
Incoming Signaling Validation
Configuration changes can performed locally
Secure Real-Time Transport Protocol
 Configuration on page A-124
Configuring SoundPoint IP / SoundStation IP Phones Locally
Device.cfg
 Passwords
 Troubleshooting Your SoundPoint IP / SoundStation IP Phones
 BootROM Error Messages
Error Messages
 Application Error Messages
 Status Menu
 Log Files
 Scheduled Logging
 Manual Log Upload
 Following figure shows a portion of a boot log file
Reading a Boot Log
 Reading an Application Log
Testing Phone Hardware
Following figure shows a portion of an application log file
 Symptom Problem Corrective Action
Power and Startup
 Controls
 To Rebooting the Phone on
Access to Screens and Systems
 Calling
 Phone on page C-10
Displays
 Upgrading
Audio
Oice/soundpointip/VoIPTechnicalBullet
Inspub.html
 Administrator’s Guide SoundPoint IP / SoundStation IP
 Configuration Files
 Master Configuration Files
 One will cause a reboot loop
 CONFIGFILES=phone1MACADDRESS.cfg, sip.cfg MISCFILES=
Application Configuration
 Configuration Files
 Attribute Permitted Default Interpretation Values
This configuration attribute is defined as follows
Protocol voIpProt
This attribute includes
 If voIpProt.server.x.address is a
Permitted Attribute Values Default Interpretation
VoIpProt.server.x.transport is set to
If voIpProt.server.x.transport is set to
 VoIpProt.server.x.address is an IP
 VoIpProt.SIP.lcs
 To 1 default is
Parameter if set to 1 when the parameter
 Permitted Attribute Values Default Interpretation
 Reg.x.auth.optimizedInFailover takes
 Ept = 325,326,327,328,329,330
This attribute also includes
Lcl.ml.lang.tags.x in Multilingual ml
 Outbound Proxy outboundProxy
 Alert Information alertInfo
Due to the additional signaling required
Request Validation requestValidation
May have a negative performance impact
 Special Events specialEvent
Conference Setup conference
 Dial Plan dialplan
Supported when configured with the values
UDP, TCP, or TLS
Dialplan.applyToCallListDial
 Digit Map digitmap Routing routing
This attributes also includes
 Configuration Files
 Server server Emergency emergency
Attribute Permitted Values Default Interpretation
 Server server
Localization lcl
Emergency emergency
Multilingual ml Date and Time datetime
 Lcl.ml.lang.menu.1
Attribute Permitted Values Interpretation
Lcl.ml.lang.menu.2
Lcl.ml.lang.menu.3
 Lcl.datetime.date.dateTop
Lcl.datetime.date.longFormat
Lcl.ml.lang.tags.1 =
Zh-cn,zhq=0.9,enq=0.8
 Optional Set lcl.ml.lang to be the new languageregion string
 Permitted Attribute Values Interpretation
User Preferences up
 OnIntensity value
OnIntensity, it will be replaced with
 Dual Tone Multi-Frequency Dtmf Chord-Sets chord
Tones tones
 Disabled
Only be enabled when tone.dtmf.viaRtp is
 Be enabled when tone.dtmf.viaRtp is
 Sampled Audio for Sound Effects saf
 Following table, x is the sampled audio file number
Sound Effects se
To SoundPointIPWelcome.wav
 Instruction Meaning Example
Patterns pat Ring type rt
 Call Progress Patterns
Miscellaneous Patterns
Call progress Use within phone Pattern number
 Ringer Patterns
Ringer pattern number Default description
Call progress Pattern number Use within phone
 Miscellaneous Pattern number Use within phone
Miscellaneous Patterns
 Patterns on page A-34
Sequential
Defined in Call Progress Patterns on page A-33
 Voice Settings voice
 These codecs include
Following voice codecs are supported
Codec Preferences codecPref Codec Profiles audioProfile
Codec Preferences codecPref
 Permitted Attribute Values Default Interpretation
 Voice.codecPref.IP7000.G722
 Codec Profiles audioProfile
 Attribute Default
 Attribute Default
 Attribute Default
 Acoustic Echo Cancellation aec
 Acoustic Echo Suppression aes
 Background Noise Suppression ns
 Feature
 Receive Equalization rxEq
 Transmit Equalization txEq
 Attribute Default
 If voice.vadEnable is set to 0, add attribute line
Voice.vadEnable parameter
Central Report Collector collector Alert Reports alert
 Central Report Collector collector
Server server RTCP-XR rtcpxr
Nable.periodic is set 1, since
 Alert Reports alert
 Following settings control the 802.1p/Q userpriority field
Quality of Service QOS
RTCP-XR rtcpxr
Ethernet Ieee 802.1p/Q ethernet IP TOS IP
 Call Control callControl
These parameters apply to RTP packets
Other other
RTP rtp Call Control callControl
 RTP rtp
 Qos.ip.callControl…
Basic TCP/IP Tcpip
 Attribute Permitted Default Values
 Permitted Attribute Values Default Interpretation
 Start.dayOfWeek
If fixedDayEnable is set to
Start.date is ignored
Stop.dayOfWeek
 RTP rtp
Must be enabled for this to work
TcpIpApp.port.rtp.filterByIp
TcpIpApp.port.rtp.filterByPort
 Web Server httpd
Default value is used
Value that is out of range,
 Configuration cfg
Call Handling Configuration call
 If call.stickyAutoLineSeize is set to 1, this
Reg.x.callsPerLineKey. Refer to Registration
 SoundPoint IP 330/320 only
Shared Calls shared Hold, Local Reminder hold/localReminder
BroadWorks calls server only. You must change
Value if your organization uses a different call
 IP 4000, 6000, and 7000 phones. For other
Servers
Phones a quick press and release of the line
Key will resume a call whereas pressing
 Local Directory local Corporate Directory corp
Directory dir
Dir.local.volatile.4meg
Dir.local.volatile.8meg, this
 Read only, speed dial entry on
SoundPoint IP 320/330 is disabled
Enter the speed dial index followed
By #
 Used for display purposes only
 600, and 601 legacy phones, use
Dir.corp.viewPersistence
Leg tagged parameter. This
Prevents slow behavior after exiting
 Fonts font
Presence pres
 SoundPoint IP 550, 560, 600, 601, 650,
SoundPoint IP 320, 330, 430, 500
 IP330 font IP330
 Keys key
This configuration attribute is defined as follows
 Functions
Following table lists the functions that are available
 Backgrounds bg
Built-in default solid pattern is displayed
 Same to display correctly on grayscale
 Darkens the graphic during preview
Individual phone when the user lightens or
 Following indicators are used by the phone
Indicators ind
Bitmaps bitmap
 IP500/, IP600/, IP4000/,
Platform IP300/, IP 330/, IP400
IP7000/ on page A-80
 IP300/, IP330/, IP400/, IP500/, IP600
Attribute Permitted Interpretation Values
IP4000/, and IP7000/ tag above
 Following table, x is the LED number
LEDs led
 Level Interpretation
Event Logging log
 Two types of logging are supported
Three formats are available for the event timestamp
Type Example
 Syslog Menu on
Log.render.level maps to
You do not change this value
 Support append mode unless
Set starting with log.sched.x where x identifies the task
Server is set up for this
Uploaded if no new events have
 Security sec
Encryption encryption Password Lengths pwd/length
 License license
 RAM Disk ramdisk
Provisioning prov
 Request request
Delay delay
Value
 Feature feature
 Finder finder Quotas quotas
Resource res
 Value. For the SoundStation IP 6000
Phones, this value is internally replaced by 2X
Phones, this value is internally replaced by 4X
 SoundStation IP 4000, 6000, and 7000 phones
Microbrowser mb
This value is internally replaced by 2X the value. For
Replaced by 4X the value
 SoundPoint IP 430, 501, 550, 560, 600
Miscellaneous XML errors can occur on
650, and 670 and SoundStation IP 4000
7000 phones
 Function is selected
If mb.main.idleTimeout
Used. Refer to User Preferences up/ on
 Detrimental effect on performance of the phone
Applications apps
 Non-Null values
Apps.push.password must be set to non-Null
Values
 DNS Cache dns
Peer Networking pnet
Naptr NAPTR/ attribute SRV SRV
 Http//tools.ietf.org/html/rfc2915
 Http//tools.ietf.org/html/rfc2782
 Macro Definition on
Soft Keys softkey
 Permitted Attribute Values Default Interpretation
 For this soft key to be displayed
New Call and Callers soft keys
 Parameters include
Per-Phone Configuration
 User Preferences userpreferences
Registration reg
 Parameters will override the parameters
Is non-Null, all of the reg.x.server.y.xxx
Specified in sip.cfg in Server server/ on
A-7
 Shared line counts as a call for every phone
Refer to Call Handling Configuration call
Sharing that registration
 If reg.x.serverFeatureControl.cf is not
 VoIpProt.SIP.strictLineSeize is
Calls call
 More information, refer to SIP SIP/ on
Set to 1 enabled, this parameter is ignored. For
Sylantro call server only
 If call.missedCallTracking.x.enabled is
 Parameter is enabled
Forwarding is enabled, this
Diversion divert
 Divert.x.contact will be
Calls can be automatically diverted when the phone is busy
 Server-base call forwarding is
Enabled, this parameter is
Dialplan.x.digitmap is not
Plan dialplan/ on page A-17
 Dialplan.x.applyToUserDial When present, and if
 Digit Map digitmap/ on
 Messaging msg
Message Waiting Indicator mwi
Server/ on page A-118
Chosen. Refer to Voice Mail Integration on
 Network Address Translation nat
 Attendant attendant
VoIpProt.local.signalPort in sip.cfg
 Value 0 if the call server is Microsoft Live
Roaming Buddies roamingbuddies
Communications Server
 User Preferences userpreferences
Roaming Privacy roamingprivacy
VoIpProt.SIP.strictLineSeize
VoIPProt.SIP.lineSeize.retries,
 Flash Parameter Configuration
 Setup on
Enabled
This flash attributes are defined as follows
For example, if device.net.ipAddress.set =
 Server address is preserved
 Render/ on page A-86
Refer to Basic Logging level/change/
Menu on
 Administrator’s Guide SoundPoint IP / SoundStation IP
 Session Initiation Protocol SIP
 RFC and Internet Draft Support
 Following SIP request messages are supported
Request Support
Method Supported
 Following SIP request headers are supported
Header Support
Header Supported
 Header Supported
 Following SIP responses are supported
Response Support
Response Supported
 3xx Responses Redirection
 5xx Responses Server Failure
 Reliability of Provisional Responses
Hold Implementation
Transfer
Third Party Call Control
 Bridged Line Appearance Signaling
Shared Call Appearance Signaling
 Trusted Certificate Authority List
Miscellaneous Administrative Tasks
 Administrator’s Guide SoundPoint IP / SoundStation IP
 Miscellaneous Administrative Tasks
 Encrypting Configuration Files
 Option. This shows the digest field
Changing the Key on the Phone
Encrypted and unencrypted file are the same
Encryption/ on page A-89
 Model Width Height Color Depth
Adding a Background Logo
 Color RGB Values Decimal Hexadecimal
RGB Values
Model Associate Parameter
 IP300 IP300 IP330
Bitmaps
IP330 IP400
IP500 IP500
 Animations Indicators
BootROM/SIP Application Dependencies
Model BootROM SIP Application
Migration Dependencies
 Multiple Key Combinations
 IP 4000 and 6000 6, 8 and * dial pad keys
BootROM until the password prompt appears
About three seconds
IP 301 The two Line keys and the Up and Down arrow keys
 SoundStation IP 4000, 6000, and 7000 models
Default Feature Key Layouts
SoundPoint IP
Key ID Function
 SoundPoint IP 320/330
 SoundPoint IP
 OPER0 14 # 12 11OPER Key ID
 SoundPoint IP 550/560/600/601/650/670
 SoundStation IP
 Key ID
 Internal Key Functions
 Label Function
 LCR
 Label Function
 VLAN-A=10 VLAN-A=0x0a VLAN-A=012
Assigning a Vlan ID Using Dhcp
 Parsing Vendor ID Information
 Miscellaneous Administrative Tasks
 Product Name Model Name Product Part Number
Product, Model, and Part Number Mapping
 Disabling PC Ethernet Port
Select Save Config
Press
 Administrator’s Guide SoundPoint IP / SoundStation IP
 Third Party Software
 OpenSSL
 Third Party Software
 Zlib
 Copyright and Permission Notice
 Administrator’s Guide SoundPoint IP / SoundStation IP
 Numerics
Index
 Administrator’s Guide SoundPoint IP / SoundStation IP
 IP TOS call control callControl A-58 IP400 font A-74
Dhcp
 Administrator’s Guide SoundPoint IP / SoundStation IP
 SDP SDP A-9
 Sipsip A-10
 POLYCOM, INC Application Programming Interface License API
 License Agreement for Development Purposes
 Support Services
 Export Controls
Page
 Addendum to SIP 3.1 Administrator’s Guide
 Electronic Hookswitch Graphic Display Backgrounds
New or Changed Features
Distribution Zip File
 Backlight Intensity
Configuration File Changes
Metrics for listening and conversational quality
 Gains gain
 Transmit Equalization txEq
Receive Equalization rxEq
 Background bg
 Administrator’s Guide Addendum for the SoundPoint IP
 Multiple Key Combinations and Default Key Layout
 Key ID
 Administrator’s Guide Addendum for the SoundPoint IP