Configuring Your System

lSet the roaming_privacy.reg element to the number corresponding to the LCS registration.

For example, roaming_privacy.reg = 2

Refer to Roaming Privacy <roaming_privacy/> on page A-123.

mSave the modified phone1.cfg configuration file.

Access URL in SIP Message

Introduced in SIP 2.2, this feature that allows information contained in incoming SIP signaling to refer to XHTML web content that can be rendered by the SoundPoint IP phone’s Microbrowser.

Supporting this feature allows use of the SoundPoint IP phone’s display to provide information before someone takes a call and while they are on a call (for example, a SIP re-INVITE). The information accessible at the URL can be anything that you want to have displayed.

Configuration changes can performed centrally at the boot server:

Central

Configuration file:

Turn this feature on or off.

(boot server)

sip.cfg

• For more information, refer to Microbrowser <mb/> on page A-95.

 

 

 

This section provides detailed information on:

•Web Content Examples

•User Interface

•Signaling Changes

Web Content Examples

This feature can be used in the following circumstances:

•Call Center—Customer information

The URL provided allows the phone to access information about a customer and display it before the agent takes the call.

•Call Center—Scripts for different call center groups

The phone can access a script of questions for an agent to ask a caller when a call comes in. The script can be different for each agent group.

•Restaurant menu on a hotel phone

A guest dials a number for the restaurant and a voice indicates that the menu is now available for viewing on the phone.

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Polycom SIP 3.1 manual Access URL in SIP Message, Web Content Examples User Interface Signaling Changes
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SIP 3.1 specifications

Polycom SIP 3.1 is an advanced session initiation protocol designed to enhance voice and video communication in various business environments. As a pivotal component of Polycom’s telecommunication solutions, SIP 3.1 offers several features and characteristics that cater to the evolving needs of modern enterprises, particularly those that rely on seamless and efficient communication.

One of the standout features of Polycom SIP 3.1 is its robust interoperability. This protocol supports a wide range of endpoints and platforms, allowing organizations to integrate their existing systems with new technologies effortlessly. This flexibility ensures that businesses can leverage their previous investments while upgrading to the latest communication tools.

Another key aspect of Polycom SIP 3.1 is its enhanced call management capabilities. The protocol facilitates efficient call handling, enabling users to manage multiple calls seamlessly. Features like call hold, transfer, and conferencing are streamlined, which enhances productivity by allowing for efficient collaboration among team members. Additionally, it is optimized for low latency and high-quality audio, ensuring that conversations are clear and free from disruptions.

Security is paramount in today’s digital landscape, and Polycom SIP 3.1 addresses this concern with advanced encryption standards. By integrating security features such as Transport Layer Security (TLS) and Secure Real-time Transport Protocol (SRTP), it protects sensitive communication from unauthorized access and ensures that data remains confidential throughout the call.

Polycom SIP 3.1 also boasts compatibility with various video codecs, making it a versatile choice for video conferencing. This compatibility ensures high-quality video streams, which is essential for effective visual communication in remote meetings. Furthermore, the support for the H.264 codec provides efficient bandwidth usage, making high-definition video conferencing accessible, even in varying network conditions.

Moreover, the protocol provides strong support for presence and instant messaging, which enhances real-time communication among users. This integration of voice, video, and messaging capabilities fosters a more connected and collaborative work environment, allowing teams to engage effectively regardless of their geographical locations.

In summary, Polycom SIP 3.1 stands out as a sophisticated solution tailored to meet the demands of modern business communication. With its emphasis on interoperability, call management, security, video quality, and real-time collaboration, it caters to companies of all sizes seeking to optimize their communication infrastructure and enhance productivity in the workplace. As businesses continue to navigate the complexities of digital communication, Polycom SIP 3.1 remains a compelling choice in the market.
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