August, 2008 Edition 1725-11530-310 Rev. A SIP
Patent Information
Trademark Information
Disclaimer
Copyright Notice
About This Guide
Administrator’s Guide SoundPoint IP / SoundStation IP
3 Setting up Your System
Contents
4 Configuring Your System
About This Guide
Call Timer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-3 Call Waiting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-3 Called Party Identification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-4 Calling Party Identification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-4 Missed Call Notification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-4 Connected Party Identification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-5 Context Sensitive Volume Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-5 Customizable Audio Sound Effects . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-5 Message Waiting Indication . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-6 Distinctive Incoming Call Treatment . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-6 Distinctive Ringing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-7 Distinctive Call Waiting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-7 Do Not Disturb . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-8 Handset, Headset, and Speakerphone . . . . . . . . . . . . . . . . . . . . . . . . . 4-8 Local Contact Directory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-9 Local Digit Map . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-12 Microphone Mute . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-13 Soft Key Activated User Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-13 Speed Dial . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-13 Time and Date Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-14 Idle Display Animation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-15 Ethernet Switch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-15 Graphic Display Backgrounds . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-16 Automatic Off-Hook Call Placement . . . . . . . . . . . . . . . . . . . . . . . . . . 4-17 Call Hold . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-17 Call Transfer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-18 Local / Centralized Conferencing . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-19 Call Forward . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-20 Directed Call Pick-Up . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-21 Group Call Pick-Up . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-22 Call Park/Retrieve . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-22 Last Call Return
Contents
5 Troubleshooting Your SoundPoint IP / SoundStation IP Phones
Page
C Miscellaneous Administrative Tasks . . . . . . . . . . . . . . . . . . C-1
Introducing the SoundPoint IP / SoundStation IP Family
SoundPoint IP Desktop Phones
SoundPoint IP Desktop Phones SoundStation IP Conference Phones
Administrator’s Guide SoundPoint IP / SoundStation IP
The currently supported desktop phones are SoundPoint IP
SoundPoint IP 320/330 SoundPoint IP
Introducing the SoundPoint IP / SoundStation IP Family
SoundPoint IP SoundPoint IP 550/560 SoundPoint IP 600/601
SoundStation IP Conference Phones
Administrator’s Guide SoundPoint IP / SoundStation IP
SoundPoint IP SoundPoint IP
The currently supported conference phones are SoundStation IP
SoundStation IP SoundStation IP
Introducing the SoundPoint IP / SoundStation IP Family
Key Features of Your SoundPoint IP / SoundStation IP Phones
Dual auto-sensing 10/100/1000baseT Ethernet ports
Administrator’s Guide SoundPoint IP / SoundStation IP
Available Features New Features in SIP
Where SoundPoint IP / SoundStation IP Phones Fit
Overview
Session Initiation Protocol Application Architecture
SoundPoint IP / SoundStation IP Phones on page
Where SoundPoint IP / SoundStation IP Phones Fit
BootROM
Session Initiation Protocol Application Architecture
Configuration Resource Files bootROM Application
Application
BootROM and Application Wrapper
Configuration
Master Configuration Files Application Configuration Files
Master Configuration Files
Application Configuration Files
Central Provisioning
The application files are
Resource Files
Manual Configuration
Available Features
Last Call Return-The phone allows call server-based last call return
Advanced Features
Microsoft Live Communications Server
Voice Mail Integration-Compatible with voice mail servers
IP Type-of-Service-Allows for the setting of TOS settings
New Features in SIP
Microbrowser-An XML API allows for the creation of more advanced applications
Setting up Your System
Setting Up the Network Setting Up the Boot Server
Deploying Phones From the Boot Server Upgrading SIP Application
DHCP or Manual TCP/IP Setup
Setting Up the Network
For more information on DHCP options, go to
Supported Provisioning Protocols
Resetting to Factory Defaults
Modifying the Network Configuration
Certificate Authority List on page C-1
Main Menu DHCP Menu Server Menu Ethernet Menu Syslog Menu
discussed in DHCP or Manual TCP/IP Setup on page
Main Menu
Note Disabled when DHCP client is disabled
Note Disabled when DHCP client is enabled
The DHCP menu is accessible only when the DHCP client is enabled. The
DHCP Menu
following DHCP configuration parameters can be modified on the DHCP
menu
Name
Possible
Values
Description
Note Active FTP is not supported for bootROM version
Server Menu
Server Option
DHCP on page C-23
using the method specified in RFC
password these characters if they are correctly escaped
password, this will be ignored
Boot Server on page
Syslog Menu
Ethernet Menu
setting
setting unless you want to disable the PC port
Setting Up the Boot Server
information, contact your Certified Polycom Reseller
Boot Server Security Policy
Deploying Phones From the Boot Server
sip.cfg phone1.cfg 000000000000.cfg 000000000000-directory~.xml
SoundPointIPWelcome.wav
Provisioning Phones
To deploy phones from the boot server
Configuration on page A-4
SIP/ on page A-10
phoneMACaddress.cfg
For example, replace the reference to sip.cfg with sip650.cfg
Two SoundStation IP family conference phone daisy-chained together
Provisioning SoundStation IP 7000 Phones Using CLink
Supporting SoundPoint IP and SoundStation IP Phones
Upgrading SIP Application
Supporting SoundPoint IP 300 and 500 Phones
1. Do one of the following steps
Administrator’s Guide SoundPoint IP / SoundStation IP
Setting Up Basic Features
Configuring Your System
Setting Up Basic Features Setting Up Advanced Features
Setting Up Audio Features Setting Up Security Features
Ethernet Switch Graphic Display Backgrounds
Connected Party Identification Context Sensitive Volume Control
Automatic Off-Hook Call Placement Call Hold Call Transfer
Customizable Audio Sound Effects Message Waiting Indication
Call Log
Call Timer
Call Waiting
A-113
Calling Party Identification
Called Party Identification
Missed Call Notification
A-25
Connected Party Identification
Context Sensitive Volume Control
Customizable Audio Sound Effects
serverMissedCall/ on page A-112
Distinctive Incoming Call Treatment
Message Waiting Indication
Distinctive Call Waiting
Distinctive Ringing
Handset, Headset, and Speakerphone
Do Not Disturb
For more information, refer to Call Handling Configuration call
A-116
menu Settings Basic Preferences Headset Headet
Local Contact Directory
Settings menu Settings Advanced Admin Settings Phone
Settings
Local Contact Directory File Format
?xml version=”1.0” encoding=”UTF-8” standalone=”yes” ? directory
lbMr/lb lnDoe/ln fnJohn/fn
Note In some cases, this will be less than 40 characters due to
Note The label of a contact directory item is by default the label
UTF-8’s variable length encoding
space is added between first and last names
Note If auto-divert is enabled, it has precedence over auto-reject
Local Digit Map
Note If auto-divert is also enabled, it has precedence over
Note On the SoundPoint IP 330/320 and the SoundStation IP
Microphone Mute
Soft Key Activated User Interface
Speed Dial
boot server
Time and Date Display
boot server
Central
Idle Display Animation
Ethernet Switch
IP330/, IP400/, IP500/, IP600/, IP4000/, and
IP7000/ on page A-81
Graphic Display Backgrounds
SoundPoint IP Switch - Port Priorities
Call Hold
Automatic Off-Hook Call Placement
For more information, refer to Automatic Off-Hook Call Placement
autoOffHook/ on page A-112
hold/localReminder/ on page A-67
Call Transfer
Manage Conferences
Local / Centralized Conferencing
For more information, refer to Call Handling Configuration call
For more information, refer to Call Handling Configuration call
Call Forward
Directed Call Pick-Up
Configurable Feature Keys Multiple Line Keys per Registration
Setting Up Advanced Features
Group Call Pick-Up
Call Park/Retrieve
Enhanced Feature Keys Configurable Soft Keys
Customizable Fonts and Indicators Instant Messaging
Access URL in SIP Message Static DNS Cache
Bridged Line Appearance Busy Lamp Field
Feature Key Layouts on page C-12
Configurable Feature Keys
Multiple Call Appearances
Multiple Line Keys per Registration
boot server
boot server
Shared Call Appearances
A-67
Bridged Line Appearance
boot server
Busy Lamp Field
Central
sip.cfg
echnicalBulletinspub.html
Customizable Fonts and Indicators
Instant Messaging
Multilingual User Interface
This feature is not available on SoundPoint IP 301 phones
languages to those included with the distribution on page A-23
Downloadable Fonts
Microbrowser
Synthesized Call Progress Tones
saf/ on page A-30
Call Progress Patterns on page A-33
boot server
Real-Time Transport Protocol Ports
Central
sip.cfg
Network Address Translation
Corporate Directory
nat/ on page A-120
Persistency
Settings Basic Preferences Corporate Directory View
Directory Access Protocol LDAP Technical Specification Road Map
Configuration File Example
Corporate Directory LDAP Attributes Browsing the Corporate Directory
Corporate Directory LDAP Attributes
Recording and Playback of Audio Calls
Configuration File Example
Power Adapter Multi-Interface Module
Daisy-Chaining Phones
Interconnect Cable
25-foot
Provisioning Phones Over CLink
Enhanced Feature Key Definition Language Macro Definition
Enhanced Feature Keys
Configuration File Changes Useful Tips Examples
Enhanced Feature Key Definition Language
This element describes behavior of enhanced feature key
efklist
This element contains the following parameters
Note If you exceed the phone physical layout text
this parameter is omitted, the default is INVITE
efkprompt
disabled or invalid, the macro execution fails
Note This parameter is included for backwards
Special Characters
version
Macro Action Prompt Macro Substitution Expanded Macros
Macro Definition
Macro Action
The action.string in the efklist element can be defined by either
Prompt Macro Substitution
Expanded Macros
Configuration File Changes
Contact Directory File Format on page
Useful Tips
“!” and “” macro prefixes cannot be mixed in the same macro line
Examples
Enhanced Feature Key XML Files
Configuration File Changes
Action String Example
Speed Dial Example
Contact Directory Changes
Using Call Park Key
Configurable Soft Keys
MyStatus and Buddies Hold, Transfer, and Conference
New Call End Call Split Join Forward
To disable the New Call soft key
Configuration File Examples
To map the Do Not Disturb Enhanced Feature Key sequence to a soft key
To map a chained list of actions to a soft key
your call server
boot server
Voice Mail Integration
Central
sip.cfg
Server server/ on page A-7
Multiple Registrations
Automatic Call Distribution
Server Redundancy
server/ on page A-7, and Registration reg/ on page A-107
DNS SIP Server Name Resolution
For Outgoing Calls INVITE Fallback
Behavior When the Primary Server Connection Fails
Phone Operation for Registration
Phone Configuration
Recommended Practices for Fallback Deployments
Presence
Microsoft Live Communications Server 2005 Integration
section, Microsoft Live Communications Server 2005 Integration
Examples on page
Configuration File Examples
roamingbuddies/ on page A-122
roamingprivacy/ on page A-123
Refer to Roaming Privacy roamingprivacy/ on page A-123
Refer to Roaming Buddies roamingbuddies/ on page A-122
For example, reg.1.auth.password = Password2
For example, voIpProt.server.1.address = lcs2005.local
Refer to Roaming Buddies roamingbuddies/ on page A-122
Web Content Examples User Interface Signaling Changes
Access URL in SIP Message
Web Content Examples
Refer to Roaming Privacy roamingprivacy/ on page A-123
Web Content Retrieval
Web Content Status Indication
User Interface
SoundPoint IP 330 Graphic Display SoundPoint IP 550 Graphic Display
Signaling Changes
Settings Menu
Access-URL http//server.polycom.com/content23456.xhtmlexpires=60
Static DNS Cache
Configuration File Examples
Example
reg.1.address=1001 reg.1.server.1.address=172.23.0.140
reg.1.server.1.port=5075
Example
set to null to force SRV lookups
Example
example are set to null to force NAPTR lookups
Display of Warnings from SIP Headers
Low-Delay Audio Packet Transmission
Setting Up Audio Features
Jitter Buffer and Packet Error Concealment Voice Activity Detection
Acoustic Echo Cancellation Audio Codecs Background Noise Suppression
Jitter Buffer and Packet Error Concealment
Low-Delay Audio Packet Transmission
Voice Activity Detection
Dynamic Noise Reduction Treble/Bass Controls
Acoustic Echo Cancellation
DTMF Tone Generation
DTMF Event RTP Payload
Audio Codecs
Background Noise Suppression
Comfort Noise Fill
on page A-38 and Codec Profiles audioProfile/ on page A-41
IP Type-of-Service
Automatic Gain Control
IEEE 802.1p/Q
draft RFC draft-ietfsippingrtcp-summary-02
Voice Quality Monitoring
Local User and Administrator Privilege Levels Custom Certificates
Setting Up Security Features
Incoming Signaling Validation
Dynamic Noise Reduction
Local User and Administrator Privilege Levels
Secure Real-Time Transport Protocol Configuration File Encryption
Custom Certificates
Incoming Signaling Validation
Configuration File Encryption
Secure Real-Time Transport Protocol
Configuration on page A-124
Configuring SoundPoint IP / SoundStation IP Phones Locally
Passwords
BootROM Error Messages Application Error Messages Status Menu
Troubleshooting Your SoundPoint IP / SoundStation IP Phones
Log Files Testing Phone Hardware
Power and Startup Controls Access to Screens and Systems Calling
BootROM Error Messages
Error Messages
Failed to get boot parameters via DHCP
Could not contact boot server, using existing configuration
Error, application is not present
Application Error Messages
Not all configuration files were present on the server
Error loading file name
Status Menu
Status
Blinking Time
Application Logging Options
Log Files
log.render.level-Sets the lowest level that can be logged default=1
Scheduled Logging
For more information, refer to Multiple Key Combinations on page C-10
Manual Log Upload
Boot Failure Messages
Reading a Boot Log
The following figure shows a portion of a boot log file
Administrator’s Guide SoundPoint IP / SoundStation IP
Reading an Application Log
Testing Phone Hardware
Symptom
Power and Startup
Problem
Corrective Action
Symptom
Controls
Problem
Corrective Action
to Rebooting the Phone on page
Access to Screens and Systems
to Rebooting the Phone on page
C-10
Symptom
Calling
Problem
Corrective Action
the Phone on page C-10
Displays
Upgrading
Audio
oice/soundpointip/VoIPTechnicalBullet
inspub.html
Administrator’s Guide SoundPoint IP / SoundStation IP
Master Configuration Files MAC-address.cfg or 000000000000.cfg
Configuration Files
Application Configuration sip.cfg Per-Phone Configuration phone1.cfg
Flash Parameter Configuration
Default Master SIP Configuration File
Master Configuration Files
?xml version=”1.0” standalone=”yes”?
edit and rename this file to Ethernet-address.cfg for each phone
one will cause a reboot loop
Application Configuration
Basic TCP/IP TCPIP Web Server httpd Call Handling Configuration call
Sound Effects se Voice Settings voice Quality of Service QOS
Bitmaps bitmap Indicators ind Event Logging log Security sec
Feature feature Resource res
Microbrowser mb Applications apps Peer Networking pnet DNS Cache dns
Protocol voIpProt
Soft Keys softkey
Local local Server server SDP SDP SIP SIP Music on Hold musicOnHold
Note If the reg.x.server.y.address parameter
Server server
in Registration reg/ on page A-107 is
non-Null, it takes precedence even if the
IP 300 and 500 phones
NOTE TLS is not supported on SoundPoint
Note The period negotiated with the server
may be different. The phone will attempt to
voIpProt.SIP.lcs
SDP SDP
parameter if set to 1 when the parameter
SIP SIP
to 1 default is
NOTE The phone will ignore the value of this
Permitted
Default
Attribute
Values
reg.x.auth.optimizedInFailover takes
If reg.x.auth.optimizedInFailover set to
voIpProt.SIP.authOptimizedInFailover
Outbound Proxy outboundProxy Alert Information alertInfo
Conference Setup conference
Request Validation requestValidation Special Events specialEvent
This attribute also includes
NOTE TLS is not supported on SoundPoint
Outbound Proxy outboundProxy
IP 300 and 500 phones
voIpProt.SIP.outboundProxy.port is 0 or
Request Validation requestValidation
Alert Information alertInfo
due to the additional signaling required in
refer to Ring type rt/ on page A-36 will
Conference Setup conference
Special Events specialEvent
voIpProt.SIP.requestValidation.x.re
Music on Hold musicOnHold
Dial Plan dialplan
supported when configured with the values of
Note The SIP URI parameter transport is
Digit Map digitmap Routing routing
Digit Map digitmap
This attributes also includes
For example, if a customer dials 16092345678, a call is placed to
Server server Emergency emergency
Routing routing
maps than timeout values
the default value of 3 will be
Server server
Localization lcl
Emergency emergency
Multilingual ml Date and Time datetime
Multilingual ml
format language-region
languageregion
1. Create a new dictionary file based on an existing one
6. Optional Set lcl.ml.lang to be the new languageregion string
4. Add a lcl.ml.lang.clock.menu.x attribute to the configuration file
Date and Time datetime
User Preferences up
Permitted
Default
Attribute
Values
Dual Tone Multi-Frequency DTMF Chord-Sets chord
Tones tones
only be enabled when tone.dtmf.viaRtp is
Dual Tone Multi-Frequency DTMF
disabled
Note tone.dtmf.chassis.masking should
There are three blocks of chord sets
Chord-Sets chord
Sampled Audio for Sound Effects saf
Sound Effects se
Patterns pat
Patterns pat Ring type rt
Call Progress Patterns
Miscellaneous Patterns
Ringer Patterns
Miscellaneous Patterns
sequential
Ring type rt
Voice Coding Algorithms codecs Volume Persistence volume Gains gain
Voice Settings voice
Acoustic Echo Cancellation aec Acoustic Echo Suppression aes
Background Noise Suppression ns Automatic Gain Control agc
Codec Preferences codecPref Codec Profiles audioProfile
Voice Coding Algorithms codecs
Codec Preferences codecPref
The following voice codecs are supported
Permitted
Default
Attribute
Values
Permitted
Default
Attribute
Values
Codec Profiles audioProfile
Volume Persistence volume
Gains gain
TIA-810-A digital telephony standard
voice.gain.rx.analog.ringer.IP430
voice.gain.tx.analog.chassis.IP430
Acoustic Echo Cancellation aec
Acoustic Echo Suppression aes
Background Noise Suppression ns
feature
Automatic Gain Control agc
Receive Equalization rxEq
Transmit Equalization txEq
voice.txEq.hs.IP601.preFilter.enable
Voice Activity Detection vad
Quality Monitoring quality monitoring
Central Report Collector collector Alert Reports alert
Central Report Collector collector
Server server RTCP-XR rtcpxr
Note This parameter is ignored
when
This configuration attribute is defined as follows
Alert Reports alert
RTCP-XR rtcpxr
Quality of Service QOS
Ethernet IEEE 802.1p/Q ethernet IP TOS IP
Ethernet IEEE 802.1p/Q ethernet
Call Control callControl
RTP RTP
Other other
IP TOS IP
These parameters apply to RTP packets
RTP rtp
Network Monitoring netMon Time Synchronization sntp Port port
Basic TCP/IP TCPIP
Keep-Alive keepalive
Call Control callControl
Time Synchronization sntp
Network Monitoring netMon
Permitted
Default
Attribute
Values
Permitted
Default
Attribute
Values
RTP rtp
Port port
must be enabled for this to work
RTP rtp
Keep-Alive keepalive
Web Server httpd
Configuration cfg
Call Handling Configuration call
Configuration cfg
Note This attribute is ignored when the line is
reg/ on page A-107
Note This may fail due to glare issues in which
case the phone may select a different available
line for the call
Note The default value supports the
Shared Calls shared Hold, Local Reminder hold/localReminder
Note This parameter is supported on the
SoundPoint IP 330/320 only
Hold, Local Reminder hold/localReminder
Shared Calls shared
Note This feature is disabled on most call
servers
Directory dir
Local Directory local Corporate Directory corp
Local Directory local
SoundPoint IP 320/330 is disabled
Corporate Directory corp
Note If the local contact directory is
read only, speed dial entry on the
Permitted
Default
Attribute
Values
600, and 601 legacy phones, use
Note For SoundPoint IP
“leg” tagged parameter. This
prevents slow behavior after exiting
Fonts font
Presence pres
SoundPoint IP 550, 560, 600, 601, 650, and
SoundPoint IP 320, 330, 430, 500 and
IP330 font IP330 IP400 font IP400 IP500 font IP500 IP600 font IP600
IP330 font IP330
IP400 font IP400
Keys key
This configuration attribute is defined as follows
IP600 font IP600
IP500 font IP500
The following table lists the functions that are available
Backgrounds bg
built-in default solid pattern is displayed
Note If the file is missing or unavailable, the
Permitted
Default
Attribute
Values
Note The adjustment value is changed on each
built-in default solid pattern is displayed
individual phone when the user lightens or
Note If the file is missing or unavailable, the
Bitmaps bitmap
Indicators ind
Platform IP300/, IP 330/, IP400/, IP500/, IP600/, IP4000/, and IP7000
Patterns pattern Classes class Assignments
Platform IP300/, IP 330/, IP400
IP500/, IP600/, IP4000/, and
IP7000/ on page A-80
Classes class
Patterns pattern
Assignments
IP300/, IP330/, IP400/, IP500/, IP600
LEDs led
The event logging system supports the following classes of events
Event Logging log
Scheduled Logging Parameters sched
Basic Logging level/change/ and render
Example
time stamp ID event class missed events text
Syslog Menu on page
Basic Logging level/change/ and render
Note Polycom recommends that
you do not change this value
set starting with log.sched.x where x identifies the task
Scheduled Logging Parameters sched
Security sec
Encryption encryption Password Lengths pwd/length
Password Lengths pwd/length
License license
Encryption encryption
RAM Disk ramdisk
Provisioning prov
prov.fileSystem.ffs0.8meg.m
prov.fileSystem.rfs0.minFre
Delay delay
Delay delay
Request request
Note For the SoundPoint IP 650 platform
Feature feature
Finder finder Quotas quotas
Resource res
Note The url-dialing feature must be disabled by setting
feature.9.enabled to 0 in order to prevent unknown
Quotas quotas
Finder finder
Note For the SoundPoint IP 550, 560, 650, and
phones, this value is internally replaced by 2X the
Idle Display idleDisplay Main Browser main Browser Limits limits
Microbrowser mb
Note For the SoundPoint IP 550, 560, 650, and 670 phones
this value is internally replaced by 2X the value. For the
miscellaneous XML errors can occur on
Idle Display idleDisplay
SoundPoint IP 430, 501, 550, 560, 600
650, and 670 and SoundStation IP 4000
Main Browser main
function is selected
used. Refer to User Preferences up/ on page
Browser Limits limits
Applications apps
Note To enable the push functionality, the
Note To enable state polling, the attributes
apps.push.password must be set to non-Null
apps.statePolling.URL
Peer Networking pnet
DNS Cache dns
NAPTR NAPTR/ attribute SRV SRV A A
http//tools.ietf.org/html/rfc2915
NAPTR NAPTR
http//tools.ietf.org/html/rfc2915
Note This attribute is currently not used
http//tools.ietf.org/html/rfc2782
SRV SRV
http//tools.ietf.org/html/rfc2782
http//tools.ietf.org/html/rfc2782
Macro Definition on page
Soft Keys softkey
Permitted
Default
Attribute
Values
1 for this soft key to be displayed
Note pres.idleSoftKeys must be set to
Registration reg Calls call Diversion divert Dial Plan dialplan
Per-Phone Configuration
Messaging msg Network Address Translation nat Attendant attendant
Roaming Buddies roamingbuddies Roaming Privacy roamingprivacy
User Preferences userpreferences
Registration reg
is non-Null, all of the reg.x.server.y.xxx
Note If the reg.x.server.y.address parameter
parameters will override the parameters
specified in sip.cfg in Server server/ on
Note A call active on another phone on a
Refer to Call Handling Configuration call
shared line counts as a call for every phone
sharing that registration
If reg.x.serverFeatureControl.dnd is not
If reg.x.serverFeatureControl.cf is not
NOTE TLS is not supported on SoundPoint
IP 300 and 500 phones
Missed Call Configuration serverMissedCall
Automatic Off-Hook Call Placement autoOffHook
Calls call
Do Not Disturb donotdisturb
Missed Call Configuration serverMissedCall
Automatic Off-Hook Call Placement autoOffHook
Do Not Disturb donotdisturb
NOTE If
Call Waiting callWaiting
Missed Call Tracking missedCallTracking
You can enable/disable missed call tracking on a per-line basis
This configuration attribute is defined as follows
Forward All fwd Busy busy No Answer noanswer Do Not Disturb dnd
Diversion divert
Forward All fwd
forwarding is enabled, this
No Answer noanswer
Busy busy
forwarding is enabled, this
parameter is disabled
enabled, this parameter is
Do Not Disturb dnd
disabled
Dial Plan dialplan
Digit Map digitmap
Digit Map digitmap Routing routing
Plan dialplan/ on page A-17
Plan dialplan/ on page A-17
Server server Emergency emergency
Routing routing
Server server
Digit Map digitmap/ on page
Message Waiting Indicator mwi
Messaging msg
Emergency emergency
Network Address Translation nat
Message Waiting Indicator mwi
voIpProt.local.signalPort in sip.cfg
Attendant attendant
Warning This parameter must be enabled
Roaming Buddies roamingbuddies
value 0 if the call server is Microsoft Live
Communications Server
User Preferences userpreferences
Roaming Privacy roamingprivacy
voIpProt.SIP.strictLineSeize
voIPProt.SIP.lineSeize.retries, and
Flash Parameter Configuration
enabled
Note This field is not used when DHCP client is
Note This field is not used when DHCP client is
enabled
Name
Possible Values
Description
Possible Values
Name
Description
Refer to Basic Logging level/change/ and
Administrator’s Guide SoundPoint IP / SoundStation IP
Session Initiation Protocol SIP
Shared Call Appearance Signaling Bridged Line Appearance Signaling
Request Support Header Support Response Support Hold Implementation
Reliability of Provisional Responses Transfer
RFC and Internet Draft Support
Request Support
The following SIP request headers are supported
Header Support
Supported
Header
1xx Responses - Provisional
Response Support
2xx Responses - Success
The following SIP responses are supported
4xx Responses - Request Failure
3xx Responses - Redirection
Response
Supported
6xx Responses - Global Failure
5xx Responses - Server Failure
Response
Supported
Reliability of Provisional Responses
Hold Implementation
Transfer
Third Party Call Control
Shared Call Appearance Signaling
Bridged Line Appearance Signaling
SIP for Instant Messaging and Presence Leveraging Extensions
Trusted Certificate Authority List Encrypting Configuration Files
Miscellaneous Administrative Tasks
Adding a Background Logo BootROM/SIP Application Dependencies
Multiple Key Combinations Default Feature Key Layouts
Deutsche Telekom AG Root CA Digital Signature Trust Co. Global CA
TC TrustCenter, Germany, Class 1 CA
Crypt=1KeyDesc=companyNameKey1Key=06a9214036b8a15b512e03d534120006
Encrypting Configuration Files
Changing the Key on the Phone
Adding a Background Logo
bitmap.IP330.61.name
Configuration File Changes
bitmap.IP400.61.name
bitmap.IP500.61.name
bitmaps
Administrator’s Guide SoundPoint IP / SoundStation IP
IP300 … IP300 IP330 …
… IP330 IP400 …
Migration Dependencies
BootROM/SIP Application Dependencies
Multiple Key Combinations
Rebooting the Phone
Uploading Log Files
Restoring Factory Defaults
SoundPoint IP
Default Feature Key Layouts
VolDown
SoundPoint IP 320/330
Key ID
SoundPoint IP
Function
Key ID
15 OPER0 14 # 12 11OPER Key ID
SoundPoint IP
DEF3
MNO21
and 42 are not used on SoundPoint IP 550 and 560 phones
SoundPoint IP 550/560/600/601/650/670
Key ID
SoundStation IP
Function
Key ID
Key ID
SoundStation IP
SoundStation IP
Internal Key Functions
Hard key remappings do not require the Enhanced Feature key feature to
Function
Label
Function
Label
Assigning a VLAN ID Using DHCP
Parsing Vendor ID Information
1. Check for the Polycom signature at the start of the option
Product Name
Product, Model, and Part Number Mapping
Model Name
Product Part Number
2. Select Settings Advanced Network Configuration Ethernet Menu
6. Select Save Config
Disabling PC Ethernet Port
Administrator’s Guide SoundPoint IP / SoundStation IP
Third Party Software
Ares
OpenLDAP
OpenLDAP is a registered trademark of the OpenLDAP Foundation
OpenSSL
Original SSLeay License
C 1995-2002 Jean-loup Gailly and Mark Adler
zlib
Expat
curl
COPYRIGHT AND PERMISSION NOTICE
Administrator’s Guide SoundPoint IP / SoundStation IP
Numerics
Index
Page
Page
Page
Page
Page
POLYCOM, INC APPLICATION PROGRAMMING INTERFACE LICENSE “API”
LICENSE AGREEMENT FOR DEVELOPMENT PURPOSES
5. NO WARRANTY
3. SUPPORT SERVICES
6. LIMITATION OF LIABILITY
7. DISCLAIMER
9. MISCELLANEOUS
8. EXPORT CONTROLS
526.9000 Fax
Distribution Zip File Electronic Hookswitch
Addendum to SIP 3.1 Administrator’s Guide
Graphic Display Backgrounds Multilingual User Interface
Backlight Intensity Voice Quality Monitoring Audio Codecs
Electronic Hookswitch
New or Changed Features
Distribution Zip File
Graphic Display Backgrounds
Backlight Intensity
Configuration File Changes
Gains gain Receive Equalization rxEq Transmit Equalization txEq
Background bg Bitmaps bitmap
TIA-810-A digital telephony standard
Gains gain
Transmit Equalization txEq
Receive Equalization rxEq
Default
Default
This configuration attribute is defined as follows
Background bg
Note The values for red, green, and blue must be
the same to display correctly on grayscale
Note The adjustment value is changed on each
built-in default solid pattern is displayed
individual phone when the user lightens or
Note If the file is missing or unavailable, the
Indicators ind
Multiple Key Combinations and Default Key Layout
Animations anim
Graphic Icons gi
Key ID
The SoundPoint IP 450 desktop phone default key layout is as follows
Administrator’s Guide Addendum for the SoundPoint IP