Polycom SIP 3.1 manual Directed Call Pick-Up

Configuring Your System

The Diversion field with a SIP header is often used by the call server to inform the phone of a call’s history. For example, when a phone has been set to enable call forwarding, the Diversion header allows the receiving phone to indicate who the call was from, and from which phone number it was forwarded. (For more information, refer to Header Support on page B-4.) .

Configuration changes can performed centrally at the boot server or locally:

Central	Configuration file:	Enable or disable server-based call forwarding.
(boot server)	sip.cfg	• For more information, refer to SIP <SIP/> on page A-10.
		Enable or disable display of Diversion header and the order in which
		to display the caller ID and number.
		• For more information, refer to SIP <SIP/> on page A-10.
	Configuration file:	Enable or disable server-based call forwarding as a per-registration
	phone1.cfg	feature.
		• For more information, refer to Registration <reg/>on page A-107.
		Set all call diversion settings including a global forward-to contact and
		individual settings for call forward all, call forward busy, call forward
		no-answer, and call forward do-not-disturb.
		• For more information, refer to Diversion <divert/> on page A-114.
Local	Web Server	Set all call diversion settings.
	(if enabled)	Navigate to: http://<phoneIPAddress>/reg.htm
		Changes are saved to local flash and backed up to <Ethernet
		address>-phone.cfgon the boot server. Changes will permanently
		override global settings unless deleted through the Reset Local
		Config menu selection and the <Ethernet address>-phone.cfgis
		removed from the boot server.
	Local Phone User	The user can set the call-forward-all setting from the idle display
	Interface	(enable/disable and specify the forward-to contact) as well as divert
		callers while the call is alerting.
		Changes are saved to local flash and backed up to <Ethernet
		address>-phone.cfgon the boot server. Changes will permanently
		override global settings unless deleted through the Reset Local
		Config menu selection and the <Ethernet address>-phone.cfgis
		removed from the boot server.

Directed Call Pick-Up

Calls to another phone can be picked up by dialing the extension of the other phone. This feature depends on support from a SIP server.

Configuration changes can performed centrally at the boot server:

Central	Configuration file:	Turn this feature on or off.
(boot server)	sip.cfg	• For more information, refer to Feature <feature/> on page A-92.

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