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Polycom SIP 3.1 manual Administrator’s Guide SoundPoint IP / SoundStation IP

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Administrator’s Guide SoundPoint IP / SoundStation IP

For more information, refer to “Technical Bulletin 35311: Supporting SoundPoint IP 300 and IP 500 Phones with SIP 2.2 and Later Releases“ at http://www.polycom.com/usa/en/support/voice/soundpoint_ip/VoIP_T echnical_Bulletins_pub.html .

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Polycom SIP 3.1 manual Administrator’s Guide SoundPoint IP / SoundStation IP

Contents

August, 2008 Edition 1725-11530-310 Rev. A SIP Disclaimer Trademark InformationPatent Information Copyright NoticeAbout This Guide Administrator’s Guide SoundPoint IP / SoundStation IP 4 Configuring Your System Contents3 Setting up Your System About This GuideCall Timer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-3 Call Waiting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-3 Called Party Identification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-4 Calling Party Identification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-4 Missed Call Notification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-4 Connected Party Identification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-5 Context Sensitive Volume Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-5 Customizable Audio Sound Effects . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-5 Message Waiting Indication . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-6 Distinctive Incoming Call Treatment . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-6 Distinctive Ringing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-7 Distinctive Call Waiting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-7 Do Not Disturb . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-8 Handset, Headset, and Speakerphone . . . . . . . . . . . . . . . . . . . . . . . . . 4-8 Local Contact Directory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-9 Local Digit Map . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-12 Microphone Mute . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-13 Soft Key Activated User Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-13 Speed Dial . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-13 Time and Date Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-14 Idle Display Animation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-15 Ethernet Switch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-15 Graphic Display Backgrounds . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-16 Automatic Off-Hook Call Placement . . . . . . . . . . . . . . . . . . . . . . . . . . 4-17 Call Hold . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-17 Call Transfer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-18 Local / Centralized Conferencing . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-19 Call Forward . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-20 Directed Call Pick-Up . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-21 Group Call Pick-Up . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-22 Call Park/Retrieve . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-22 Last Call Return Contents 5 Troubleshooting Your SoundPoint IP / SoundStation IP Phones Page C Miscellaneous Administrative Tasks . . . . . . . . . . . . . . . . . . C-1 Introducing the SoundPoint IP / SoundStation IP Family SoundPoint IP Desktop PhonesSoundPoint IP Desktop Phones SoundStation IP Conference Phones Administrator’s Guide SoundPoint IP / SoundStation IP The currently supported desktop phones are SoundPoint IPSoundPoint IP 320/330 SoundPoint IP SoundPoint IP SoundPoint IP 550/560 SoundPoint IP 600/601 Introducing the SoundPoint IP / SoundStation IP FamilySoundStation IP Conference Phones Administrator’s Guide SoundPoint IP / SoundStation IPSoundPoint IP SoundPoint IP The currently supported conference phones are SoundStation IP SoundStation IP SoundStation IPIntroducing the SoundPoint IP / SoundStation IP Family Key Features of Your SoundPoint IP / SoundStation IP Phones Dual auto-sensing 10/100/1000baseT Ethernet ports Administrator’s Guide SoundPoint IP / SoundStation IP Overview Where SoundPoint IP / SoundStation IP Phones FitAvailable Features New Features in SIP Session Initiation Protocol Application ArchitectureWhere SoundPoint IP / SoundStation IP Phones Fit SoundPoint IP / SoundStation IP Phones on pageBootROM Session Initiation Protocol Application ArchitectureConfiguration Resource Files bootROM Application Application Master Configuration Files Application Configuration Files ConfigurationBootROM and Application Wrapper Master Configuration FilesApplication Configuration Files Central ProvisioningThe application files are Manual Configuration Resource FilesAvailable Features Last Call Return-The phone allows call server-based last call return Microsoft Live Communications Server Advanced FeaturesVoice Mail Integration-Compatible with voice mail servers IP Type-of-Service-Allows for the setting of TOS settings New Features in SIP Microbrowser-An XML API allows for the creation of more advanced applications Setting up Your System Setting Up the Network Setting Up the Boot ServerDeploying Phones From the Boot Server Upgrading SIP Application Setting Up the Network DHCP or Manual TCP/IP SetupFor more information on DHCP options, go to Supported Provisioning Protocols Certificate Authority List on page C-1 Modifying the Network ConfigurationResetting to Factory Defaults Main Menu DHCP Menu Server Menu Ethernet Menu Syslog MenuNote Disabled when DHCP client is disabled Main Menudiscussed in DHCP or Manual TCP/IP Setup on page Note Disabled when DHCP client is enabledfollowing DHCP configuration parameters can be modified on the DHCP DHCP MenuThe DHCP menu is accessible only when the DHCP client is enabled. The menuValues PossibleName DescriptionServer Option Server MenuNote Active FTP is not supported for bootROM version DHCP on page C-23password, this will be ignored password these characters if they are correctly escapedusing the method specified in RFC Boot Server on pagesetting Ethernet MenuSyslog Menu setting unless you want to disable the PC portSetting Up the Boot Server information, contact your Certified Polycom Reseller sip.cfg phone1.cfg 000000000000.cfg 000000000000-directory~.xml Deploying Phones From the Boot ServerBoot Server Security Policy SoundPointIPWelcome.wavTo deploy phones from the boot server Provisioning PhonesConfiguration on page A-4 SIP/ on page A-10phoneMACaddress.cfg For example, replace the reference to sip.cfg with sip650.cfg Provisioning SoundStation IP 7000 Phones Using CLink Two SoundStation IP family conference phone daisy-chained togetherUpgrading SIP Application Supporting SoundPoint IP and SoundStation IP PhonesSupporting SoundPoint IP 300 and 500 Phones 1. Do one of the following steps Administrator’s Guide SoundPoint IP / SoundStation IP Setting Up Basic Features Setting Up Advanced Features Configuring Your SystemSetting Up Basic Features Setting Up Audio Features Setting Up Security FeaturesAutomatic Off-Hook Call Placement Call Hold Call Transfer Connected Party Identification Context Sensitive Volume ControlEthernet Switch Graphic Display Backgrounds Customizable Audio Sound Effects Message Waiting IndicationCall Waiting Call TimerCall Log A-113Missed Call Notification Called Party IdentificationCalling Party Identification A-25Customizable Audio Sound Effects Context Sensitive Volume ControlConnected Party Identification serverMissedCall/ on page A-112Message Waiting Indication Distinctive Incoming Call TreatmentDistinctive Ringing Distinctive Call WaitingFor more information, refer to Call Handling Configuration call Do Not DisturbHandset, Headset, and Speakerphone A-116Settings menu Settings Advanced Admin Settings Phone Local Contact Directorymenu Settings Basic Preferences Headset Headet SettingsLocal Contact Directory File Format ?xml version=”1.0” encoding=”UTF-8” standalone=”yes” ? directorylbMr/lb lnDoe/ln fnJohn/fn UTF-8’s variable length encoding Note The label of a contact directory item is by default the labelNote In some cases, this will be less than 40 characters due to space is added between first and last namesNote If auto-divert is also enabled, it has precedence over Local Digit MapNote If auto-divert is enabled, it has precedence over auto-reject Note On the SoundPoint IP 330/320 and the SoundStation IPMicrophone Mute Soft Key Activated User InterfaceSpeed Dial boot server Time and Date Displayboot server CentralIP330/, IP400/, IP500/, IP600/, IP4000/, and Ethernet SwitchIdle Display Animation IP7000/ on page A-81SoundPoint IP Switch - Port Priorities Graphic Display BackgroundsFor more information, refer to Automatic Off-Hook Call Placement Automatic Off-Hook Call PlacementCall Hold autoOffHook/ on page A-112Call Transfer hold/localReminder/ on page A-67For more information, refer to Call Handling Configuration call Local / Centralized ConferencingManage Conferences For more information, refer to Call Handling Configuration callCall Forward Directed Call Pick-Up Group Call Pick-Up Setting Up Advanced FeaturesConfigurable Feature Keys Multiple Line Keys per Registration Call Park/RetrieveAccess URL in SIP Message Static DNS Cache Customizable Fonts and Indicators Instant MessagingEnhanced Feature Keys Configurable Soft Keys Bridged Line Appearance Busy Lamp FieldConfigurable Feature Keys Feature Key Layouts on page C-12boot server Multiple Line Keys per RegistrationMultiple Call Appearances boot serverShared Call Appearances Bridged Line Appearance A-67Central Busy Lamp Fieldboot server sip.cfgCustomizable Fonts and Indicators echnicalBulletinspub.htmlInstant Messaging Multilingual User InterfaceThis feature is not available on SoundPoint IP 301 phones Downloadable Fonts languages to those included with the distribution on page A-23saf/ on page A-30 Synthesized Call Progress TonesMicrobrowser Call Progress Patterns on page A-33Central Real-Time Transport Protocol Portsboot server sip.cfgNetwork Address Translation Corporate Directorynat/ on page A-120 Settings Basic Preferences Corporate Directory View PersistencyCorporate Directory LDAP Attributes Browsing the Corporate Directory Configuration File ExampleDirectory Access Protocol LDAP Technical Specification Road Map Corporate Directory LDAP AttributesConfiguration File Example Recording and Playback of Audio CallsInterconnect Cable Daisy-Chaining PhonesPower Adapter Multi-Interface Module 25-footProvisioning Phones Over CLink Configuration File Changes Useful Tips Examples Enhanced Feature KeysEnhanced Feature Key Definition Language Macro Definition Enhanced Feature Key Definition LanguageThis element contains the following parameters efklistThis element describes behavior of enhanced feature key Note If you exceed the phone physical layout textdisabled or invalid, the macro execution fails efkpromptthis parameter is omitted, the default is INVITE Note This parameter is included for backwardsversion Special CharactersMacro Action Macro DefinitionMacro Action Prompt Macro Substitution Expanded Macros The action.string in the efklist element can be defined by eitherPrompt Macro Substitution Contact Directory File Format on page Configuration File ChangesExpanded Macros Useful TipsExamples “!” and “” macro prefixes cannot be mixed in the same macro lineAction String Example Configuration File ChangesEnhanced Feature Key XML Files Speed Dial ExampleUsing Call Park Key Contact Directory ChangesConfigurable Soft Keys New Call End Call Split Join Forward MyStatus and Buddies Hold, Transfer, and ConferenceConfiguration File Examples To disable the New Call soft keyTo map the Do Not Disturb Enhanced Feature Key sequence to a soft key To map a chained list of actions to a soft keyyour call server Central Voice Mail Integrationboot server sip.cfgMultiple Registrations Server server/ on page A-7Automatic Call Distribution Server Redundancyserver/ on page A-7, and Registration reg/ on page A-107 DNS SIP Server Name Resolution Behavior When the Primary Server Connection Fails For Outgoing Calls INVITE FallbackPhone Configuration Phone Operation for RegistrationPresence Recommended Practices for Fallback DeploymentsMicrosoft Live Communications Server 2005 Integration section, Microsoft Live Communications Server 2005 IntegrationExamples on page Configuration File Examples roamingbuddies/ on page A-122roamingprivacy/ on page A-123 For example, reg.1.auth.password = Password2 Refer to Roaming Buddies roamingbuddies/ on page A-122Refer to Roaming Privacy roamingprivacy/ on page A-123 For example, voIpProt.server.1.address = lcs2005.localRefer to Roaming Buddies roamingbuddies/ on page A-122 Web Content Examples Access URL in SIP MessageWeb Content Examples User Interface Signaling Changes Refer to Roaming Privacy roamingprivacy/ on page A-123User Interface Web Content Status IndicationWeb Content Retrieval SoundPoint IP 330 Graphic Display SoundPoint IP 550 Graphic DisplaySettings Menu Signaling ChangesStatic DNS Cache Access-URL http//server.polycom.com/content23456.xhtmlexpires=60reg.1.address=1001 reg.1.server.1.address=172.23.0.140 ExampleConfiguration File Examples reg.1.server.1.port=5075Example Example set to null to force SRV lookupsDisplay of Warnings from SIP Headers example are set to null to force NAPTR lookupsJitter Buffer and Packet Error Concealment Voice Activity Detection Setting Up Audio FeaturesLow-Delay Audio Packet Transmission Acoustic Echo Cancellation Audio Codecs Background Noise SuppressionVoice Activity Detection Low-Delay Audio Packet TransmissionJitter Buffer and Packet Error Concealment Dynamic Noise Reduction Treble/Bass ControlsAcoustic Echo Cancellation DTMF Tone GenerationDTMF Event RTP Payload Audio Codecs Background Noise Suppression Comfort Noise Fillon page A-38 and Codec Profiles audioProfile/ on page A-41 IP Type-of-Service Automatic Gain ControlIEEE 802.1p/Q Voice Quality Monitoring draft RFC draft-ietfsippingrtcp-summary-02Incoming Signaling Validation Setting Up Security FeaturesLocal User and Administrator Privilege Levels Custom Certificates Dynamic Noise ReductionLocal User and Administrator Privilege Levels Secure Real-Time Transport Protocol Configuration File EncryptionCustom Certificates Incoming Signaling Validation Configuration File EncryptionSecure Real-Time Transport Protocol Configuring SoundPoint IP / SoundStation IP Phones Locally Configuration on page A-124Passwords Log Files Testing Phone Hardware Troubleshooting Your SoundPoint IP / SoundStation IP PhonesBootROM Error Messages Application Error Messages Status Menu Power and Startup Controls Access to Screens and Systems CallingFailed to get boot parameters via DHCP Error MessagesBootROM Error Messages Could not contact boot server, using existing configurationNot all configuration files were present on the server Application Error MessagesError, application is not present Error loading file nameStatus Menu StatusBlinking Time Log Files Application Logging OptionsScheduled Logging log.render.level-Sets the lowest level that can be logged default=1Manual Log Upload For more information, refer to Multiple Key Combinations on page C-10The following figure shows a portion of a boot log file Reading a Boot LogBoot Failure Messages Administrator’s Guide SoundPoint IP / SoundStation IPTesting Phone Hardware Reading an Application LogProblem Power and StartupSymptom Corrective ActionProblem ControlsSymptom Corrective Actionto Rebooting the Phone on page Access to Screens and Systemsto Rebooting the Phone on page C-10Problem CallingSymptom Corrective ActionDisplays the Phone on page C-10oice/soundpointip/VoIPTechnicalBullet AudioUpgrading inspub.htmlAdministrator’s Guide SoundPoint IP / SoundStation IP Application Configuration sip.cfg Per-Phone Configuration phone1.cfg Configuration FilesMaster Configuration Files MAC-address.cfg or 000000000000.cfg Flash Parameter Configuration?xml version=”1.0” standalone=”yes”? Master Configuration FilesDefault Master SIP Configuration File edit and rename this file to Ethernet-address.cfg for each phoneone will cause a reboot loop Application Configuration Bitmaps bitmap Indicators ind Event Logging log Security sec Sound Effects se Voice Settings voice Quality of Service QOSBasic TCP/IP TCPIP Web Server httpd Call Handling Configuration call Feature feature Resource resSoft Keys softkey Protocol voIpProtMicrobrowser mb Applications apps Peer Networking pnet DNS Cache dns Local local Server server SDP SDP SIP SIP Music on Hold musicOnHoldin Registration reg/ on page A-107 is Server serverNote If the reg.x.server.y.address parameter non-Null, it takes precedence even if theNote The period negotiated with the server NOTE TLS is not supported on SoundPointIP 300 and 500 phones may be different. The phone will attempt toSDP SDP voIpProt.SIP.lcsto 1 default is SIP SIPparameter if set to 1 when the parameter NOTE The phone will ignore the value of thisAttribute DefaultPermitted Valuesreg.x.auth.optimizedInFailover takes If reg.x.auth.optimizedInFailover set tovoIpProt.SIP.authOptimizedInFailover Request Validation requestValidation Special Events specialEvent Conference Setup conferenceOutbound Proxy outboundProxy Alert Information alertInfo This attribute also includesIP 300 and 500 phones Outbound Proxy outboundProxyNOTE TLS is not supported on SoundPoint voIpProt.SIP.outboundProxy.port is 0 ordue to the additional signaling required in Alert Information alertInfoRequest Validation requestValidation refer to Ring type rt/ on page A-36 willConference Setup conference Special Events specialEventvoIpProt.SIP.requestValidation.x.re supported when configured with the values of Dial Plan dialplanMusic on Hold musicOnHold Note The SIP URI parameter transport isDigit Map digitmap Routing routing Digit Map digitmapThis attributes also includes For example, if a customer dials 16092345678, a call is placed to maps than timeout values Routing routingServer server Emergency emergency the default value of 3 will beEmergency emergency Localization lclServer server Multilingual ml Date and Time datetimeMultilingual ml format language-regionlanguageregion 1. Create a new dictionary file based on an existing one 4. Add a lcl.ml.lang.clock.menu.x attribute to the configuration file 6. Optional Set lcl.ml.lang to be the new languageregion stringUser Preferences up Date and Time datetimeAttribute DefaultPermitted ValuesTones tones Dual Tone Multi-Frequency DTMF Chord-Sets chorddisabled Dual Tone Multi-Frequency DTMFonly be enabled when tone.dtmf.viaRtp is Note tone.dtmf.chassis.masking shouldChord-Sets chord There are three blocks of chord setsSampled Audio for Sound Effects saf Sound Effects se Patterns pat Ring type rt Patterns patMiscellaneous Patterns Call Progress PatternsRinger Patterns Miscellaneous Patterns Ring type rt sequentialAcoustic Echo Cancellation aec Acoustic Echo Suppression aes Voice Settings voiceVoice Coding Algorithms codecs Volume Persistence volume Gains gain Background Noise Suppression ns Automatic Gain Control agcCodec Preferences codecPref Voice Coding Algorithms codecsCodec Preferences codecPref Codec Profiles audioProfile The following voice codecs are supportedAttribute DefaultPermitted ValuesAttribute DefaultPermitted ValuesCodec Profiles audioProfile Volume Persistence volume Gains gainTIA-810-A digital telephony standard voice.gain.rx.analog.ringer.IP430 voice.gain.tx.analog.chassis.IP430 Acoustic Echo Cancellation aec Acoustic Echo Suppression aes Background Noise Suppression ns Automatic Gain Control agc featureReceive Equalization rxEq Transmit Equalization txEq voice.txEq.hs.IP601.preFilter.enable Voice Activity Detection vad Quality Monitoring quality monitoringCentral Report Collector collector Alert Reports alert Note This parameter is ignored Server server RTCP-XR rtcpxrCentral Report Collector collector whenAlert Reports alert This configuration attribute is defined as followsEthernet IEEE 802.1p/Q ethernet IP TOS IP Quality of Service QOSRTCP-XR rtcpxr Ethernet IEEE 802.1p/Q ethernetOther other RTP RTPCall Control callControl IP TOS IPRTP rtp These parameters apply to RTP packetsKeep-Alive keepalive Basic TCP/IP TCPIPNetwork Monitoring netMon Time Synchronization sntp Port port Call Control callControlNetwork Monitoring netMon Time Synchronization sntpAttribute DefaultPermitted ValuesAttribute DefaultPermitted Valuesmust be enabled for this to work Port portRTP rtp RTP rtpWeb Server httpd Keep-Alive keepaliveConfiguration cfg Call Handling Configuration callConfiguration cfg Note This attribute is ignored when the line iscase the phone may select a different available Note This may fail due to glare issues in whichreg/ on page A-107 line for the callNote This parameter is supported on the Shared Calls shared Hold, Local Reminder hold/localReminderNote The default value supports the SoundPoint IP 330/320 onlyNote This feature is disabled on most call Shared Calls sharedHold, Local Reminder hold/localReminder serversDirectory dir Local Directory local Corporate Directory corpLocal Directory local Note If the local contact directory is Corporate Directory corpSoundPoint IP 320/330 is disabled read only, speed dial entry on theAttribute DefaultPermitted Values“leg” tagged parameter. This Note For SoundPoint IP600, and 601 legacy phones, use prevents slow behavior after exitingPresence pres Fonts fontSoundPoint IP 320, 330, 430, 500 and SoundPoint IP 550, 560, 600, 601, 650, andIP330 font IP330 IP400 font IP400 IP500 font IP500 IP600 font IP600 IP330 font IP330IP400 font IP400 IP600 font IP600 This configuration attribute is defined as followsKeys key IP500 font IP500The following table lists the functions that are available Backgrounds bg built-in default solid pattern is displayedNote If the file is missing or unavailable, the Attribute DefaultPermitted Valuesindividual phone when the user lightens or built-in default solid pattern is displayedNote The adjustment value is changed on each Note If the file is missing or unavailable, thePlatform IP300/, IP 330/, IP400/, IP500/, IP600/, IP4000/, and IP7000 Indicators indBitmaps bitmap Patterns pattern Classes class AssignmentsPlatform IP300/, IP 330/, IP400 IP500/, IP600/, IP4000/, andIP7000/ on page A-80 Assignments Patterns patternClasses class IP300/, IP330/, IP400/, IP500/, IP600LEDs led Event Logging log The event logging system supports the following classes of eventsExample Basic Logging level/change/ and renderScheduled Logging Parameters sched time stamp ID event class missed events textNote Polycom recommends that Basic Logging level/change/ and renderSyslog Menu on page you do not change this valueScheduled Logging Parameters sched set starting with log.sched.x where x identifies the taskEncryption encryption Password Lengths pwd/length Security secPassword Lengths pwd/length License licenseEncryption encryption prov.fileSystem.ffs0.8meg.m Provisioning provRAM Disk ramdisk prov.fileSystem.rfs0.minFreRequest request Delay delayDelay delay Note For the SoundPoint IP 650 platformFeature feature Note The url-dialing feature must be disabled by setting Resource resFinder finder Quotas quotas feature.9.enabled to 0 in order to prevent unknownNote For the SoundPoint IP 550, 560, 650, and Finder finderQuotas quotas phones, this value is internally replaced by 2X theNote For the SoundPoint IP 550, 560, 650, and 670 phones Microbrowser mbIdle Display idleDisplay Main Browser main Browser Limits limits this value is internally replaced by 2X the value. For theSoundPoint IP 430, 501, 550, 560, 600 Idle Display idleDisplaymiscellaneous XML errors can occur on 650, and 670 and SoundStation IP 4000Main Browser main function is selectedused. Refer to User Preferences up/ on page Applications apps Browser Limits limitsapps.push.password must be set to non-Null Note To enable state polling, the attributesNote To enable the push functionality, the apps.statePolling.URLPeer Networking pnet DNS Cache dnsNAPTR NAPTR/ attribute SRV SRV A A http//tools.ietf.org/html/rfc2915 NAPTR NAPTRhttp//tools.ietf.org/html/rfc2915 Note This attribute is currently not usedhttp//tools.ietf.org/html/rfc2782 SRV SRVhttp//tools.ietf.org/html/rfc2782 http//tools.ietf.org/html/rfc2782Soft Keys softkey Macro Definition on pageAttribute DefaultPermitted ValuesNote pres.idleSoftKeys must be set to 1 for this soft key to be displayedMessaging msg Network Address Translation nat Attendant attendant Per-Phone ConfigurationRegistration reg Calls call Diversion divert Dial Plan dialplan Roaming Buddies roamingbuddies Roaming Privacy roamingprivacyRegistration reg User Preferences userpreferencesparameters will override the parameters Note If the reg.x.server.y.address parameteris non-Null, all of the reg.x.server.y.xxx specified in sip.cfg in Server server/ onshared line counts as a call for every phone Refer to Call Handling Configuration callNote A call active on another phone on a sharing that registrationNOTE TLS is not supported on SoundPoint If reg.x.serverFeatureControl.cf is notIf reg.x.serverFeatureControl.dnd is not IP 300 and 500 phonesCalls call Automatic Off-Hook Call Placement autoOffHookMissed Call Configuration serverMissedCall Do Not Disturb donotdisturbDo Not Disturb donotdisturb Automatic Off-Hook Call Placement autoOffHookMissed Call Configuration serverMissedCall NOTE IfYou can enable/disable missed call tracking on a per-line basis Missed Call Tracking missedCallTrackingCall Waiting callWaiting This configuration attribute is defined as followsForward All fwd Diversion divertForward All fwd Busy busy No Answer noanswer Do Not Disturb dnd forwarding is enabled, thisforwarding is enabled, this Busy busyNo Answer noanswer parameter is disableddisabled Do Not Disturb dndenabled, this parameter is Dial Plan dialplanPlan dialplan/ on page A-17 Digit Map digitmap Routing routingDigit Map digitmap Plan dialplan/ on page A-17Server server Routing routingServer server Emergency emergency Digit Map digitmap/ on pageMessage Waiting Indicator mwi Messaging msgEmergency emergency Message Waiting Indicator mwi Network Address Translation natAttendant attendant voIpProt.local.signalPort in sip.cfgvalue 0 if the call server is Microsoft Live Roaming Buddies roamingbuddiesWarning This parameter must be enabled Communications ServervoIpProt.SIP.strictLineSeize Roaming Privacy roamingprivacyUser Preferences userpreferences voIPProt.SIP.lineSeize.retries, andFlash Parameter Configuration Note This field is not used when DHCP client is Note This field is not used when DHCP client isenabled enabledName Possible ValuesDescription Description NamePossible Values Refer to Basic Logging level/change/ andAdministrator’s Guide SoundPoint IP / SoundStation IP Request Support Header Support Response Support Hold Implementation Shared Call Appearance Signaling Bridged Line Appearance SignalingSession Initiation Protocol SIP Reliability of Provisional Responses TransferRFC and Internet Draft Support Request Support Header Support The following SIP request headers are supportedHeader Supported2xx Responses - Success Response Support1xx Responses - Provisional The following SIP responses are supportedResponse 3xx Responses - Redirection4xx Responses - Request Failure SupportedResponse 5xx Responses - Server Failure6xx Responses - Global Failure SupportedTransfer Hold ImplementationReliability of Provisional Responses Third Party Call ControlShared Call Appearance Signaling Bridged Line Appearance SignalingSIP for Instant Messaging and Presence Leveraging Extensions Adding a Background Logo BootROM/SIP Application Dependencies Miscellaneous Administrative TasksTrusted Certificate Authority List Encrypting Configuration Files Multiple Key Combinations Default Feature Key LayoutsDeutsche Telekom AG Root CA Digital Signature Trust Co. Global CA TC TrustCenter, Germany, Class 1 CA Encrypting Configuration Files Crypt=1KeyDesc=companyNameKey1Key=06a9214036b8a15b512e03d534120006Changing the Key on the Phone Adding a Background Logo bitmap.IP400.61.name Configuration File Changesbitmap.IP330.61.name bitmap.IP500.61.nameIP300 … IP300 IP330 … Administrator’s Guide SoundPoint IP / SoundStation IPbitmaps … IP330 IP400 …BootROM/SIP Application Dependencies Migration DependenciesRebooting the Phone Multiple Key CombinationsRestoring Factory Defaults Uploading Log FilesDefault Feature Key Layouts SoundPoint IPSoundPoint IP 320/330 VolDownFunction SoundPoint IPKey ID Key IDDEF3 SoundPoint IP15 OPER0 14 # 12 11OPER Key ID MNO21SoundPoint IP 550/560/600/601/650/670 and 42 are not used on SoundPoint IP 550 and 560 phonesFunction SoundStation IPKey ID Key IDSoundStation IP Key IDInternal Key Functions SoundStation IPHard key remappings do not require the Enhanced Feature key feature to Label FunctionLabel FunctionAssigning a VLAN ID Using DHCP Parsing Vendor ID Information 1. Check for the Polycom signature at the start of the option Model Name Product, Model, and Part Number MappingProduct Name Product Part Number2. Select Settings Advanced Network Configuration Ethernet Menu 6. Select Save ConfigDisabling PC Ethernet Port Administrator’s Guide SoundPoint IP / SoundStation IP Third Party Software AresOpenLDAP OpenSSL OpenLDAP is a registered trademark of the OpenLDAP FoundationOriginal SSLeay License zlib C 1995-2002 Jean-loup Gailly and Mark AdlerExpat curlCOPYRIGHT AND PERMISSION NOTICE Administrator’s Guide SoundPoint IP / SoundStation IP Index NumericsPage Page Page Page Page POLYCOM, INC APPLICATION PROGRAMMING INTERFACE LICENSE “API” LICENSE AGREEMENT FOR DEVELOPMENT PURPOSES 6. LIMITATION OF LIABILITY 3. SUPPORT SERVICES5. NO WARRANTY 7. DISCLAIMER8. EXPORT CONTROLS 9. MISCELLANEOUS526.9000 Fax Graphic Display Backgrounds Multilingual User Interface Addendum to SIP 3.1 Administrator’s GuideDistribution Zip File Electronic Hookswitch Backlight Intensity Voice Quality Monitoring Audio CodecsDistribution Zip File New or Changed FeaturesElectronic Hookswitch Graphic Display BackgroundsGains gain Receive Equalization rxEq Transmit Equalization txEq Configuration File ChangesBacklight Intensity Background bg Bitmaps bitmapGains gain TIA-810-A digital telephony standardDefault Receive Equalization rxEqTransmit Equalization txEq DefaultNote The values for red, green, and blue must be Background bgThis configuration attribute is defined as follows the same to display correctly on grayscaleindividual phone when the user lightens or built-in default solid pattern is displayedNote The adjustment value is changed on each Note If the file is missing or unavailable, theAnimations anim Multiple Key Combinations and Default Key LayoutIndicators ind Graphic Icons giThe SoundPoint IP 450 desktop phone default key layout is as follows Key IDAdministrator’s Guide Addendum for the SoundPoint IP