Polycom SIP 3.1 manual Call Transfer, hold/localReminder/ on page A-67

Administrator’s Guide SoundPoint IP / SoundStation IP

Configuration changes can performed centrally at the boot server or locally:

Central	Configuration file:	Specify whether RFC 2543 (c=0.0.0.0) or RFC 3264 (a=sendonly or
(boot server)	sip.cfg	a=inactive) outgoing hold signaling is used.
		• For more information, refer to SIP <SIP/> on page A-10.
		Specify local hold reminder options.
		• For more information, refer to Hold, Local Reminder
		<hold/><localReminder/> on page A-67.
		Specify the Music on Hold URI.
		• For more information, refer to Music on Hold <musicOnHold/> on
		page A-17.
	Configuration file:	Specify the Music on Hold URI.
	phone1.cfg	• For more information, refer to Music on Hold <musicOnHold/> on
		page A-17.
Local	Web Server	Specify whether or not to use RFC 2543 (c=0.0.0.0) outgoing hold
	(if enabled)	signaling. The alternative is RFC 3264 (a=sendonly or a=inactive).
		Navigate to: http://<phoneIPAddress>/appConf.htm#ls
		Changes are saved to local flash and backed up to <Ethernet
		address>-phone.cfgon the boot server. Changes will permanently
		override global settings unless deleted through the Reset Local
		Config menu selection and the <Ethernet address>-phone.cfgis
		removed from the boot server.
	Local Phone User	Use the SIP Configuration menu to specify whether or not to use RFC
	Interface	2543 (c=0.0.0.0) outgoing hold signaling. The alternative is RFC 3264
		(a=sendonly or a=inactive).

Call Transfer

Call transfer enables the user (party A) to move an existing call (party B) into a new call between party B and another user (party C) selected by party A. The phone offers three types of transfers:

• Blind transfers—The call is transferred immediately to party C after party A has finished dialing party C’s number. Party A does not hear ring-back.

• Attended transfers—Party A dials party C’s number and hears ring-back and decides to complete the transfer before party C answers. This option can be disabled.

• Consultative transfers—Party A dials party C’s number and talks privately with party C after the call is answered, and then completes the transfer or hangs up.

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