Polycom SIP 3.1 manual Do Not Disturb, Handset, Headset, and Speakerphone, A-116

Administrator’s Guide SoundPoint IP / SoundStation IP

Do Not Disturb

A Do Not Disturb (DND) feature is available to temporarily stop all incoming call alerting. Calls can optionally be treated as though the phone is busy while DND is enabled. DND can be configured as a per-registration feature.

Incoming calls received while DND is enabled are logged as missed. For more information on forwarding calls while DND is enabled, refer to Call Forward on page 4-20.

Server-based DND is active if the feature is enabled on both the phone and the server and the phone is registered. The server-based DND feature is applicable for all registrations on the phone (no per-registration mode) and it disables local Call Forward and DND features.

Server-based DND will behave the same as per-SIP 2.1 per-registration feature with the following exceptions:

•There is no indication on the phone’s user interface whether or not server-based DND is active.

•If server-based DND is enabled, but inactive, and the user presses the DND key or selects the DND option on the Feature menu, the “Do Not Disturb” message does not appear on the user’s phone (incoming call alerting will continue).

Configuration changes can be performed centrally at the boot server or locally:

Central	Configuration file:	Enable or disable server-based DND.
(boot server)	sip.cfg	• For more information, refer to SIP <SIP/> on page A-10
		Specify whether or not DND results in incoming calls being given
		busy treatment.
		• For more information, refer to Call Handling Configuration <call/>
		on page A-64.
	Configuration file:	Enable or disable server-based DND as a per-registration feature.
	phone1.cfg	• For more information, refer to Registration <reg/>on page A-107.
		Specify whether DND is treated as a per-registration feature or a
		global feature on the phone.
		• For more information, refer to Do Not Disturb <dnd/> on page
		A-116.
Local	Local Phone User	Enable or disable DND using the “Do Not Disturb” key on the
	Interface	SoundPoint IP 301, 501, 550, 560, 600, 601, and 650 and 670 or the
		“Do Not Disturb” option on the Features menu on the SoundPoint IP
		320, 330, and 430 and SoundStation IP 4000, 6000, and 7000.

Handset, Headset, and Speakerphone

SoundPoint IP phones come standard with a handset and a dedicated connector is provided for a headset (not supplied). The SoundPoint IP 320, 330, 430, 500, 501, 550, 560, 600, 601, 650, and 670 desktop phones and SoundStation

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