Polycom SIP 3.1 manual Shared Call Appearances

Models: SIP 3.1

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Shared Call Appearances

Administrator’s Guide SoundPoint IP / SoundStation IP

Local

Web Server

Specify the default number of calls that can be active or on hold per

 

(if enabled)

line key and the number of calls per registration that can be active or

 

on hold per line key assigned to that registration.

 

 

 

 

Navigate to http://<phoneIPAddress>/appConf.htm#ls and

 

 

http://<phoneIPAddress>/reg.htm

 

 

Changes are saved to local flash and backed up to <Ethernet

 

 

address>-phone.cfgon the boot server. Changes will permanently

 

 

override global settings unless deleted through the Reset Local

 

 

Config menu selection and the <Ethernet address>-phone.cfgis

 

 

removed from the boot server.

 

 

 

 

Local Phone User

Specify per-registration the number of calls that can be active or on

 

Interface

hold per line key assigned to that registration using the SIP

 

 

Configuration menu. Either the Web Server or the boot server

 

 

configuration files or the local phone user interface should be used to

 

 

configure registrations, not a mixture of these options. When the SIP

 

 

Configuration menu is used, it is assumed that all registrations use

 

 

the same server.

 

 

 

Shared Call Appearances

Calls and lines on multiple phones can be logically related to each other. A call that is active on one phone will be presented visually to phones that share that call appearance. Mutual exclusion features emulate traditional PBX or key system privacy for shared calls. Incoming calls can be presented to multiple phones simultaneously. Users at the different locations have the ability to interrupt remote active calls.

This feature is dependent on support from a SIP server that binds the appearances together logically and looks after the necessary state notifications and performs an access control function. For more information, refer to Shared Call Appearance Signaling on page B-10.

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Page 80
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Polycom SIP 3.1 manual Shared Call Appearances