Digital Label Press 3 User’s Manual
The print job rasterizes, but the press doesn't print.
Symptoms: Your computer seems to raster the image and send it to the printer but the printer does not respond.
You may be in need of more hard drive space. As a rule, you should always maintain at least 2 GB of free space on your hard disk.
Reset the press by pressing both the Cancel and Retry buttons and try resending the job once the display reads:
The LED light on the Control Panel is flashing erratically.
This indicates a data transmission error. In other words, Press is not properly receiving the print data. If such an error occurs, cancel your print job from Windows Spooler or PressPrint. Push both the Cancel and Retry buttons on the press to reset the processors. This resets both the press and the computer and you should then be able to print. You may see communication errors if:
You have canceled the printer during a print job and the computer still trying to send data. If so, cancel the print job in the software and resend it.
You have the press connected through a switch box or USB hub. If so, connect Press directly to your computer. Do not connect Press through a switch box, as this can interfere with the flow of print data.
You are using the system print spooler of Windows and your printer starts printing and stops. You may need to increase your Transmission Retry Value. To do this,
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Section 9: Troubleshooting
