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Primera Technology 510212 manual Digital Label Press 3 User’s Manual, Troubleshooting

Models: 510212

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Digital Label Press 3 User’s Manual

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Section 9: Troubleshooting

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Primera Technology 510212 manual Digital Label Press 3 User’s Manual, Troubleshooting

Contents

Digital label and decal press Notices Digital Label Press 3 User’s ManualTrademark Acknowledgements Printing HistoryDigital Label Press 3 User’s Manual For Users in the United StatesFor Users in Canada Section 2 Safety Precautions Section 3 Getting Started Table of ContentsSection 5 Connecting the Press Section 6 Installing and Setting Up the Printer Driver for WindowsSection 8 Maintenance Section 7 Installing and Using the PressPrint Software for WindowsSection 9 Troubleshooting Section 10 Technical Specifications Appendix A Interfacing InformationThank You IntroductionA. HOW YOUR PRESS WORKS Thermal TransferDye-Sublimation B. SPECIAL FEATURESDigital Printing and Cutting… Simultaneously Digital Label Press 3 User’s ManualWARNINGS Safety PrecautionsDigital Label Press 3 User’s Manual Section 2 Safety PrecautionsDigital Label Press 3 User’s Manual Section 2 Safety PrecautionsDigital Label Press 3 User’s Manual Section 2 Safety PrecautionsDigital Label Press 3 User’s Manual Section 2 Safety PrecautionsDigital Label Press 3 User’s Manual Section 2 Safety PrecautionsA. CHOOSING A GOOD LOCATION Getting StartedB. ABOUT MOISTURE CONDENSATION Digital Label Press 3 User’s ManualDigital Label Press 3 User’s Manual C. UNPACKING AND INSPECTIOND. IDENTIFYING THE PARTS LCD Display Control PanelDigital Label Press 3 User’s Manual Table 3.1. Normal Display MessagesMenu/+ CancelRetry/ Enter Digital Label Press 3 User’s ManualDigital Label Press 3 User’s Manual Cutting PressureMedia Input Assembly Interface Cable E. REMOVING THE RIBBON CARTRIDGE AND BLADE HOLDERPower Switch Power Input PortTHE CUTTER BLADE IS RAZOR-SHARP AND CAN EASILY CUT YOU. BE EXTREMELY CAREFUL WHEN HANDLING THIS BLADEF. INSTALLING THE BLADE HOLDER Digital Label Press 3 User’s ManualDigital Label Press 3 User’s Manual G. INSTALLING THE MEDIA INPUT ASSEMBLYDigital Label Press 3 User’s Manual H. INSTALLING THE MEDIA OUTPUT ASSEMBLY1. Locate the power cord supplied with your press I. APPLYING POWERDigital Label Press 3 User’s Manual Section 3 Getting StartedA. INTRODUCTION Ribbon and Print MediaB. ABOUT RIBBONS Digital Label Press 3 User’s ManualSupply Take-Up C. LOADING RIBBON INTO THE RIBBON CARTRIDGEDigital Label Press 3 User’s Manual Supply End Take-Up End D. PLACING THE RIBBON CARTRIDGE INTO THE PRINTERDigital Label Press 3 User’s Manual Digital Label Press 3 User’s Manual E. ABOUT PRINT MEDIA#200-Series Polyester Label and Decal Stock #300-Series Vinyl Label and Decal StockDigital Label Press 3 User’s Manual F. LOADING THE PRINT MEDIA ROLL INTO THE PRESS4. Close the Media Input Assembly cover 2. Open the Media Input Assembly CoverMedia Input Assembly Cover Digital Label Press 3 User’s Manual5. Pull the Media Roll Release back into the up position This will lock the media roll into place as well as engage the sensor that reads the rolls identification information Digital Label Press 3 User’s ManualSecuring Lever Digital Label Press 3 User’s ManualPrint Pressure Bracket 10. Once the bracket is disconnected and unlatched, gently lift it from the printer Digital Label Press 3 User’s Manual12. Guide the paper over the Platen and under the Pinch Roller as shown. Make certain the paper is centered on the platen roller Digital Label Press 3 User’s ManualDigital Label Press 3 User’s Manual 15. Once the Print Pressure Bracket is in the proper position, firmly push each Securing Lever all the way down until each is in its locked position. Some force is required to latch these Securing Levers Digital Label Press 3 User’s ManualDigital Label Press 3 User’s Manual G. PAPER AND RIBBON DESCRIPTIONS FOR THE CONTROL PANEL LCD DISPLAYRibbons PaperSection 4 Ribbon and Print Media Digital Label Press 3 User’s ManualDigital Label Press 3 User’s Manual Connecting the PressA. RUNNING THE SELF TEST Self Test Example Digital Label Press 3 User’s ManualDigital Label Press 3 User’s Manual B. CONNECTING THE USB-TO-PARALLEL INTERFACE CABLE4. Select CD-ROM Drive and click Next Section 5 Connecting the PressDigital Label Press 3 User’s Manual Digital Label Press 3 User’s Manual 5. Click Finish. Once the driver for your USB cable is installed, connect the other end of the cable to the parallel interface port located on behind the pressDigital Label Press 3 User’s Manual Section 5 Connecting the PressDigital Label Press 3 User’s Manual Installing and Setting Up the Printer Driver for WindowsA. INSTALLING THE WINDOWS PRINTER DRIVER 3. Double-click on the Add Printer icon Digital Label Press 3 User’s ManualDigital Label Press 3 User’s Manual 10. The Install From Disk message will appear. Click OK to continueDigital Label Press 3 User’s Manual B. SETTING UP THE WINDOWS 98/ ME PRINTER DRIVERPaper Size Digital Label Press 3 User’s ManualRibbon Type Color MatchingDisable Overlay Dither ModeDigital Label Press 3 User’s Manual IntensityCut Only Disable Print Disable Target & CutDigital Label Press 3 User’s Manual Write Direct to PortDigital Label Press 3 User’s Manual Section 6 Installing and Setting Up the Printer Driver for WindowsB. INSTALLING PRESSPRINT Installing and Using the PressPrint Software for WindowsA. ABOUT PRESSPRINT Digital Label Press 3 User’s ManualDigital Label Press 3 User’s Manual C. USING PRESSPRINT5. Select Digital Label Press 3 User’s ManualDigital Label Press 3 User’s Manual 6. Select OK to begin contouring your image. You may see the following dialog box appear when attempting to contour cut bitmap files. This slide bar sets the sensitivity of the filter. If your sensitivity is high i.e. 255 your cut line may appear jagged as the filter picks up noise around the outside of an image. This is common in lower resolution files as well as JPEGs. If the sensitivity is too low i.e. 100 the cut line may not follow the image and could overlap light colored areas. A good general setting isDigital Label Press 3 User’s Manual 8. With both the cut line and the image selected, click on the Layout menu and select Array. The Array Setup window appearsDigital Label Press 3 User’s Manual D. PRINTING TO YOUR PRESSDigital Label Press 3 User’s Manual 4. Once all appropriate printer settings have been chosen, select OK to close the setup window. Select OK from the Printing window to send your print job to the pressDigital Label Press 3 User’s Manual E. HELPFUL PRESSPRINT HINTSImporting Files Importing Macintosh FilesImporting Vector vs. Bitmap Files Digital Label Press 3 User’s ManualShow Bitmaps Outlines / Show Reduced Bitmaps Purge UndoAligning Objects Digital Label Press 3 User’s ManualCreating A Die Cut Selecting ObjectsPrinting Multiple Pages of the Same Label Digital Label Press 3 User’s ManualAnti-Aliasing Digital Label Press 3 User’s Manual F. CREATING SERIALIZED LABELSDigital Label Press 3 User’s Manual 4. With both the cut line and the label selected, choose Badges from the Layout menu. The Badge Setup window appearsDigital Label Press 3 User’s Manual 7. Once you have highlighted the text you wish to serialize and/or selected the replacement data file, click on the OK button of the Badge Setup window. The Text Substitution window appearsDigital Label Press 3 User’s Manual G. PRINTING MULTIPLE SPOT COLOR LABELSDigital Label Press 3 User’s Manual The following is an example of how to print a multiple spot color job. You may want to actually complete this exercise as a self-tutorial. If you do not have the ribbon colors specified in this exercise, simply substitute any other spot color combination. Note that both single and multiple pages of multiple spot color labels can be printed in this fashion. If you have not yet read through Parts D, E, and F of this section, please do so before attempting to complete this exerciseDigital Label Press 3 User’s Manual 4. Select the appropriate Printer Setup options Ribbon Type, etc.. Then, select the option Hold Media after Print Dont Eject. This will keep the media from cutting the page before all the colors have been printed6. Click on OK to print. PressPrint will send only the RED squares to be printed. During printing, a message will display on screen telling you to wait until printing is complete before loading the next ribbon color and reloading the print media Digital Label Press 3 User’s ManualB. CLEANING THE PRINT HEAD MaintenanceA. SUPPLIES REQUIRED Digital Label Press 3 User’s ManualDigital Label Press 3 User’s Manual C. CLEANING THE PRESSS CASED. CLEANING THE INSIDE OF THE PRESS Platten Roller E. CLEANING THE PLATEN ROLLERDigital Label Press 3 User’s Manual Digital Label Press 3 User’s Manual F. CLEARING A RIBBON JAMG. CLEARING A MINOR PRINT MEDIA JAM Digital Label Press 3 User’s Manual H. CLEARING A MAJOR PRINT MEDIA JAMI. REPLACING THE CUTTER BLADE 4. Remove the aluminum Blade Holder Digital Label Press 3 User’s Manual5. Unscrew and remove the top of the Blade Holder Digital Label Press 3 User’s ManualDigital Label Press 3 User’s Manual Section 8 MaintenanceDigital Label Press 3 User’s Manual TroubleshootingSection 9 Troubleshooting 2. Open the printer cover Digital Label Press 3 User’s Manual5. Replace the ribbon and paper Digital Label Press 3 User’s ManualDigital Label Press 3 User’s Manual 1. Cancel the print job from Windows Spooler or PressPrint7. Resend your job from Press Print Digital Label Press 3 User’s ManualDigital Label Press 3 User’s Manual 1. Cancel the job Windows Spooler or Press PrintDigital Label Press 3 User’s Manual CUTTER TARGET ERRORCutter Targets CenterThe LED light on the Control Panel is flashing erratically Digital Label Press 3 User’s ManualThe print job rasterizes, but the press doesnt print Digital Label Press 3 User’s Manual SymptomsMy prints have blotches or spots in them My dye-sublimation prints look jaggy or pixelatedThe cut line is not centered on the printed object Digital Label Press 3 User’s Manual„ The cutter is cutting too deeply or is not cutting deeply enough Digital Label Press 3 User’s ManualDigital Label Press 3 User’s Manual Section 9 TroubleshootingDigital Label Press 3 User’s Manual Technical SpecificationsPrinter Driver Digital Label Press 3 User’s ManualB. CENTRONICS-TYPE PARALLEL INTERFACE Appendix ADigital Label Press 3 User’s Manual A. INTRODUCTIONPin assignments are as follows Digital Label Press 3 User’s ManualTABLE A-1 Parallel Interface Pin Assignments Appendix ADisplay errors IndexMedia output assembly Digital Label Press 3 User’s ManualSection 9 Troubleshooting Printer cleaning kitDigital Label Press 3 User’s Manual Print pressure bracketPrinted in the United States of America P/N