Primera Technology 510212 manual Digital Label Press 3 User’s Manual

Digital Label Press 3 User’s Manual

PAPER CORE

ROTATION ERROR

The paper core is located to the left of the media input assembly when loading media rolls. If the roll is installed properly, it will snap into place with the hub of the sensor and will rotate that hub as the media is fed through the press.

First make certain that the media is installed correctly as described in section 4-D. If the media is installed correctly, make sure the Media Input Assembly Interface cable is installed correctly as described in section 4-G. Once the problem has been corrected, press the Retry button to continue printing.

PRINTER:

PAPER JAM

This error will occur if the press can not internally detect paper movement. It is rare, but if the media has separated from its backing inside the printer portion of the press it would cause a paper jam. To clear a jam, do the following:

1.Cancel the print job from Windows Spooler or PressPrint.

2.Open the printer cover and remove the ribbon.

3.When the printer cover is open, use the Cancel button to force the media/ribbon to reverse through the press, and use the Retry button to force the media/ ribbon forward through the press. If this does not help, remove the print pressure bracket as described in section 4-D. This will allow any ribbon or paper to be removed with ease.

4.Reload the paper as described in section 4-D.

5.Close the lid of the unit and press both the Cancel and Retry buttons simultaneously to reset the press.

76

Section 9: Troubleshooting