Troubleshooting

Media get jammed / media is soiled

• Do not open or remove the cover or screws other than the ones described in this manual. The machine contains parts that are charged with high voltage and cause electrical-shock hazard. For the checkout, maintenance, or repair of the machine's internal parts, contact your service representative.

Never disassemble or remodel the machine. Doing so may result in fire or electrical-shock hazard.

There is a cutter inside the machine for cutting print media. Do not touch any other parts other than

the ones described in this manual when replacing media or removing jammed media. Doing so may result in injury.

Be careful not to get your fingers get caught inside the machine and injured when removing jammed media.

Always wear gloves when removing the jammed media if the ink on the media has not yet dried. Also, be careful not to touch the wet printed surface with your clothes.

• In order to remove the jammed media, open the front cover, pull out the media from the front side of the machine, and then cut the media.

• Be careful not to rip the media and leave a small piece of it inside the machine when removing jammed media. If a piece of media is left inside the machine, it may cause paper jam to occur again. It may also cause the machine to malfunction.

Be careful not to let the ink on the printed side of the jammed media to come in contact with the interior surface of the machine. It may cause the back side of the media to get dirtied. If the back side of the media gets dirtied after removing a jammed media, clean the media transfer surface.

For the procedure for cleaning the media transfer surface, see P.4-3 "Cleaning the Media Transfer Surface".

If media jam occurs repeatedly, consult your service representative.

A media being jammed or dirtied may be caused by the problem of the media itself or how it has been set.

Is a recommended media used ?

No

Use recommended media.

Is the media not curled or bent ends ?

Yes

Is the media hanging down along the Media Transfer Surface ?

No

No

Avoid using any media with curls or bent ends.

Use a take-up device or re-load the media on the machine. (P.2-5 , P.2-13)

5

Troubleshooting

5-3

Page 137
Image 137
Ricoh L4160, L4130 operation manual Media get jammed / media is soiled, Is a recommended media used ?

L4160, L4130 specifications

The Ricoh L4130 and L4160 are advanced multifunction printers designed to meet the diverse needs of modern businesses. Both models are part of Ricoh’s innovative line of all-in-one solutions that offer high-quality printing, scanning, copying, and faxing capabilities, making them ideal for small to medium-sized offices seeking efficiency and versatility.

One of the main features of the Ricoh L4130 and L4160 is their exceptional print quality. Utilizing Ricoh’s unique LED technology, these printers produce sharp and vibrant documents with a resolution of up to 1200 x 1200 dpi. This ensures clear text and detailed graphics, which are essential for professional-looking reports, presentations, and marketing materials.

A standout characteristic of these models is their fast print speeds. The L4130 offers a speed of up to 30 pages per minute, while the L4160 can reach up to 45 pages per minute. This efficiency allows businesses to save time and maintain productivity, especially in high-volume printing environments. Furthermore, both printers support automatic duplex printing, helping users reduce paper consumption and lower operating costs.

In terms of connectivity, the Ricoh L4130 and L4160 offer several options to enhance user experience. They come equipped with USB and Ethernet interfaces for secure and reliable wired connections, while Wi-Fi capability allows for seamless wireless printing from a variety of devices. Additionally, mobile printing support through AirPrint, Google Cloud Print, and Ricoh’s own Smart Device Connector app further enhances accessibility and convenience.

Security is another crucial aspect of both models. They feature an array of security protocols that protect sensitive information during printing and scanning. The printers can be configured for user authentication to ensure that only authorized personnel have access to specific functions, safeguarding confidential documents.

The Ricoh L4130 and L4160 are also designed with user-friendly interfaces, featuring intuitive control panels and clear displays that make operation straightforward. Maintenance is made easier with a reliable automatic document feeder, allowing users to handle multi-page documents quickly.

In conclusion, the Ricoh L4130 and L4160 multifunction printers combine cutting-edge technology, fast performance, and robust security features, making them excellent choices for businesses looking to streamline their document workflows and enhance productivity. Their ability to handle various printing tasks effectively positions them as valuable assets in any office environment.