DART 200 CDPD Modem User’s Guide

2 Installation and Setup

Table 2-2. Registration failure troubleshooting (cont.)

Condition

Result

Solution

 

Code

 

 

 

 

Invalid IP

3 or 1 (on

1. If the side setting is OK, verify that the

Address

some

modem’s IP Address is correct, by

 

systems)

using the AT\S? command to view the

 

 

IP Address. If the modem has more

 

 

than one IP Address in the table,

 

 

verify that the active NEI, the one with

 

 

the asterisk (*) to the left, is correct.

 

 

This condition could also mean that

 

 

the carrier did not activate this IP

 

 

Address.

 

 

2. Contact the carrier to ensure that the

 

 

IP Address is valid and active

 

 

 

Expired IP

6

As CDPD networks grow, some carriers

Address

 

are concerned about unauthorized use of

 

 

unused IP Addresses to gain access to the

 

 

network. To minimize this likelihood an

 

 

expiration time is used, usually a few hours

 

 

long, on each new IP Address. If you are

 

 

slow in registering a modem with a

 

 

recently assigned IP Address, the

 

 

expiration time period can be exceeded.

 

 

Find out from your carrier if they employ

 

 

this strategy, and if so register new IP

 

 

Addresses promptly.

 

 

 

Authentication

4 or 5

Each IP Address has two credential values

(credentials)

 

associated with it: a sequential number and

problem

 

a random number. These numbers are

 

 

initially set to zero at the MDIS when the

 

 

IP Address is assigned to an end-user.

 

 

When the end-user puts the IP Address into

 

 

the modem these values are also set to

 

 

zero.

 

 

When the IP Address is registered, these

 

 

values are compared at the MDIS to ensure

 

 

that they match. If they do, a new random

 

 

number is generated at the MDIS and

 

 

returned to the modem, and both ends

 

 

update their sequential numbers. On each

 

 

subsequent registration these values are

 

 

compared by the MDIS (before updating)

 

 

to see that they match. The modem keeps

 

 

these credentials separately for each slot in

 

 

the NEI (IP Address) list.

 

 

Problems can arise if the IP Address is

 

 

reloaded after it was registered, or is being

 

 

reused or shared among modems. Any of

 

 

these activities will cause the modem

 

 

 

Sierra Wireless, Inc.

2-18

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Sierra Wireless DART 200 CDPD Modem manual Dart 200 Cdpd Modem User’s Guide Installation and Setup