DART 200 CDPD Modem User’s Guide

2 Installation and Setup

Table 2-2. Registration failure troubleshooting (cont.)

Condition

Result

Solution

 

Code

 

 

 

 

Power supply

Not

The DART operates on a voltage of 11 to

problem

applicable

16 VDC with a current rating of 2.5 amps.

 

 

Voltage level fluctuations caused by using

 

 

an unregulated power supply, or a supply

 

 

with too low a current rating will cause the

 

 

modem to experience a power reset. This

 

 

forces the modem to reset itself before it

 

 

can complete the multi-step registration

 

 

request.

 

 

The most frequent problem is too low a

 

 

current rating. The MDBS controls the

 

 

output power of the DART. The DART

 

 

may work well with a particular power

 

 

supply in a location where low power

 

 

output is required, and yet fail using the

 

 

same power supply in a different location

 

 

if the power output demands are higher.

 

 

Use a power supply with an amperage

 

 

rating of at least 2.5 amps to avoid this

 

 

problem.

 

 

 

MDIS or

251, or 252 in

Registration problems can be caused by the

network

S-Register 56

MDIS, or by the network beyond. If you

problem

 

are operating in an area where CDPD

 

 

service is new or has recently had software

 

 

changes then this is a possibility.

 

 

OR

 

250 in

If your serving MDIS is different than your

 

S-Register 56

home MDIS (usually occurs if the F-ES is

 

 

in one carrier’s territory and the DART is

 

 

registered on a different carrier’s MDIS) a

 

 

network router or link problem could cause

 

 

the registration attempt to time out.

 

 

1. View S-Register 126 to determine how

 

 

far through the registration process the

 

 

modem had progressed. Home MDIS

 

 

delay problems show up as 4 in this

 

 

register.

 

 

2. Contact your local carrier for

 

 

assistance

 

 

 

Sierra Wireless, Inc.

2-20

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Sierra Wireless DART 200 CDPD Modem manual Dart 200 Cdpd Modem User’s Guide Installation and Setup