Projector
Powerl ight
Projector
Serviceli ght
ECPli ght Readylight
Projected
image
Touch and
pen control
Statusand r elated
troubleshooting
Solidamber Flashingred N/A N/A None N/A T here’sanissue withtheprojector
lamp.
SeeThe “LampF ailure”mess age
appearson page 52.
Off Flashingred Solid amber Off None None The projector’soperatingtemperature
hasbeenex ceeded.
SeeThe “ProjectorOverheated”, “Fan
Failure”or“Color Wheel Failure”
messageappears on page 51.
Off Solidred N/A N/A N one N/ A There’sanissue withtheprojector’s
fanor color wheel.
SeeThe “ProjectorOverheated”, “Fan
Failure”or“Color Wheel Failure”
messageappears on page 51.
Off Off Off Off None None T heprojectorpowerc ableisn’t
properlyconnected.
OR
There’san issue with the mains
powersupply (for example, the circuit
breakeris off).
Resolving interactive whiteboard issues
Thissect ionincludes information onresolving issues w ith youri nteractivew hiteboard.
Forinformationnot c overedin this sect ion, seet heS MARTBoard800 series interactivew hiteboard
user’sguide (smarttech.com/kb/144817).

Resolvingoperationissues

Toresolve operationissues, c ompletethe following tasks:
lConfirmthat the camera system cable is connected to the back of the pen tray.
lPerformthe calibrationproceduredocumented in the SMARTBoard800 series interactive
whiteboarduser’sguide (smarttech.com/kb/144817).
lIf necessary, completeadditional troubleshootingwith the guidanceof SMAR TSupportusing
SMARTBoardDiagnostics.

Resolvingconnectionissues

Toresolve connection issues, complete the followingt asks:
lConfirmthat the ECP cableharness’s 4-pin mini-DIN connectori s properlyconnected to the
5V 2Ac onnectoron the projector.
CH A P T E R 6
Troubleshootingyour interactive whiteboard system
49