Manuals / Sony / Computer Equipment / Laptop

Sony Notebook Computer manual Software Support Information, Adobe Acrobat Reader, America Online

Models: Notebook Computer

1 161

Download 161 pages 47.97 Kb

Page 126

Software Support Information

Change text in this variable definition to document title.

Software Support Information

Adobe Acrobat Reader®

Web site	http://www.adobe.com
telephone	206-675-6126 (fee-based support)

e-mail	techdocs@adobe.com

hours	M-F, 6 A.M.-5 P.M. Pacific time

America Online®

Web site	http://www.aol.com

telephone	800-827-3338

hours	7 days a week, 24 hours a day

CompuServe® 2000

Web site	http://www.compuserve.com

telephone	800-848-8990

Drag’n Drop CD®

Web site	http://www.easy.co.jp/dde/sony/tosupportne.html

Netscape Communicator®

Web site	http://www.netscape.com

telephone	888-4SONYPC (888-476-6972)

hours	7 days a week, 24 hours a day

Norton AntiVirus™

Web site	http://www.symantec.com/techsupp

telephone	800-927-3991 / 900-646-0007*
hours	7 days a week, 24 hours a day

*Support from 1-800-927-3991 is fee-based per incident. Support from 1-900-646-0007 is fee-based per minute. The online support is free of charge.

126

Image 126

Sony Notebook Computer Software Support Information, Adobe Acrobat Reader, America Online, CompuServe, Drag’n Drop CD

Contents

Using the Keyboard Using Your VAIO NotebookUsing the Center Jog Dial Control Using the TouchpadConnecting an External Microphone Connecting Peripheral DevicesConnecting the Optional Docking Station Displaying the Sony Notebook Setup ScreenSelecting the Display Mode Controlling Power ManagementDisplaying Battery Information Precautions and ProceduresTroubleshooting Application, Driver, and System Recovery CDsTroubleshooting Drives, PC Cards, and Peripheral De Troubleshooting the Mouse and TouchpadIndex Getting HelpChange text in this variable definition to document title Welcome Change text in this variable definition to document title Using Your VAIO Notebook Using the KeyboardThis section describes the following aspects of your new computer Change text in this variable definition to document title KeyboardThe notebook keyboard keys DescriptionDescription Operator keysIndicator IndicatorsIndicator lights FunctionCombination The Windows key in combination with other keysLight FunctionCombination Combination FeatureFunctionsThe Fn key in combination with other keys FunctionFunctions FeatureCombination LCD and external displayUsing the Touchpad ActionsDescriptions Change text in this variable definition to document title Using PC Cards To insert a PC CardTo remove a PC Card Using PC Cards 6 Gently grasp the card and pull it outSee Smart Connect online help for more information Connecting VAIO ComputersConnecting with an i.LINK cable Change text in this variable definition to document titleIf your notebook is connected to the optional docking station Set the i.LINK network switch to the unmarked side Change text in this variable definition to document titleVAIO Action Setup VAIO Action SetupJog Dial Utility icon or in the task tray and click Help Topics Using the Center Jog Dial Control Using the center Jog Dial controlLauncher mode Using Launcher modeGuide Mode Using the center Jog Dial control with Sony softwareUsing Guide mode Using the center Jog Dial control with other software Using a dialog boxTypes of Memory Stick media Using Memory Stick MediaWhat is MagicGate media? To insert a Memory Stick mediaTo view the contents of Memory Stick media To remove a Memory Stick mediaLOCK Write-protecting a Memory Stick mediaFormatting a Memory Stick media LOCKNotes on Memory Stick media Cautions on Memory Stick mediaDo not allow the media to get wet Standby mode Using Power Saving ModesNormal mode Hibernate modeTo return to Normal mode Time required to return to normal modeUsing a Phone Line Using the LAN Connecting to LANChange text in this variable definition to document title Connecting Peripheral Devices Connecting the Optional Docking StationChange text in this variable definition to document title 1 Left leverFloppy disk drive Back PanelUNDOCK switch Connecting the notebook to the docking stationDC In indicator Optical driveDisconnecting the notebook from the docking station Latching the Notebook to the Docking StationSecuring the Notebook to the Docking Station Disconnecting the docking station when the notebook is off Disconnecting the docking station when the notebook is offDisconnecting the docking station when the notebook is on Connecting Peripheral DevicesDisconnecting the docking station when the notebook is on Releasing the Notebook from the Docking StationRemoving the Notebook from the Docking Station Using the UNDOCK switch From the Start menuUNDOCK switch UNDOCK SwitchChange text in this variable definition to document title Connecting the Floppy Disk Drive To insert a floppy diskTo remove a floppy disk Keep floppy disks away from direct sunlight and other heat sources Notes on handling floppy disksKeep floppy disks away from magnets Change text in this variable definition to document titleConnecting an Optical Drive To insert a discPlaying a DVD Inserting DiscWriting data to CD-R/RW media Handling and cleaning CD and DVD mediaCleaning HandlingChange text in this variable definition to document title Beware of the followingDo not strike or shake the notebook while writing data to a disc To a parallel port Connecting a PrinterTo connect a printer To USB portsConnecting a USB Printer Power cord To USB port Printer USB printer cable not suppliedChange text in this variable definition to document title Connecting an i.LINK* Device To connect a digital video camera recorderDigital video camera recorder To DV In/Out To S400 i.LINK Connecting Digital Video Camera RecorderChange text in this variable definition to document title i.LINK cable optionalConnecting an i.LINK Device Using the docking station Connecting an External DisplayUsing the notebook To connect a monitorUsing the notebook Connecting an External DisplayTo connect a projector To Headphones Projector Audio cable Power cord RGB signal cable Using the docking stationConnecting projector Change text in this variable definition to document titleProjector Power cord To Headphones Audio cable RGB signal cable To select a displayUsing the docking station Connecting a USB DeviceUsing the notebook To connect a USB deviceConnecting a USB Device To connect external speakers Connecting External SpeakersConnecting Speakers to the Headphone Jack Change text in this variable definition to document titleConnecting Microphone to Microphone Jack Connecting an External MicrophoneConnecting an External Microphone To connect an external microphoneChange text in this variable definition to document title Displaying the Sony Notebook Setup Screen Customizing Your VAIO NotebookTo display the Sony Notebook Setup screen Sony Notebook Setup Screen 4 After you finish making your changes, click OKChange text in this variable definition to document title Sony Notebook Setup tabs DescriptionControlling Power Management Viewing the Power Management status iconsActivating the Power Management toolbar Power Management profiles Customizing Power Management settingsAC Power Maximum Battery LifeDisable Power Management Icon DescriptionWord Processing Power Management commandsIcon Description SpreadsheetHibernate Mode Conserving battery powerStandby Mode Icon DescriptionBattery icon descriptions Displaying Battery InformationTo activate the battery information toolbar Battery IconBattery Status Displaying detailed battery informationBattery Icon Battery Information WindowCustomizing the Battery Information toolbar and alarm system Displaying Battery InformationSelecting the Display Mode 5 Click the Driver Configuration tab Changing the window design of Sony software To change the window designPrecautions and Procedures Adding MemoryElectrostatic discharge ESD can damage disk drives and other components. Perform the procedures described below only at an ESD workstation. If such a station is not available, do not work in a carpeted area, and do not handle materials that produce or hold static electricity cellophane wrappers, for example. Ground yourself by maintaining contact with an unpainted metal portion of the chassis while performing the procedure Installing a Memory Module 7 Remove the memory module from its packaging Installing a Memory Module Installing the Memory ModuleReplacing the Keyboard Change text in this variable definition to document title 4 Perform steps 8 and 9 in the “Installing a Memory Module” section Removing a Memory Module1 Perform steps 1 to 5 in the “Installing a Memory Module” section 3 Remove the memory moduleChange text in this variable definition to document title CompuServe Interactive Services Inc About the Software on Your NotebookOverview Adobe Acrobat ReaderSony Electronics Inc Drag’n Drop CDDVgate JogDial UtilityNetscape Communications Corporation PowerPanelNetscape Communicator Norton AntiVirusQuicken Prodigy InternetProdigy Communications Corporation Intuit, IncRealNetworks Inc VAIO Action SetupRealProducer G2 Smart CaptureWinDVD VisualFlowSony Electronics Inc InterVideo, IncTo defragment a partition DVgateInstalling the DVgate plug-in DVgate plug-in for Adobe PremiereChange text in this variable definition to document title MovieShaker Create a movie using ShakerImporting images and sound clips Editing clips and scenes Saving a movie OpenMG Jukebox Electronic Music Distribution EMD servicesTo start OpenMG Jukebox File List view To record a CDMenu bar Displays OpenMG Jukebox menusTo transfer songs check-in/check-out CD tab screenCheck-out Additional OpenMG Jukebox features Check-inNotes on using Portable Players Managing your pictures PictureGearUsing Panorama Maker Creating a photo albumMaking still images and panoramic from MPEG Smart Capture 1 Mode indicator5 Help button 7 Application Switch drop-down list Using Still mode2 Mode dial 6 Capture buttonThe Still Image Options window has four tabs Capturing a picture in Still mode Effect Setting windowChange text in this variable definition to document title Managing pictures in Still mode Still Viewer windowUsing Net Movie mode Capturing a movie in Net Movie mode Managing your movie in Net Movie mode Movie Player windowUsing ImageStation Uploading with Movie PlayerUploading with Still Viewer Smart Capture VisualFlow To use VisualFlowDriver Recovery CDs Application, Driver, and System Recovery CDsApplication Recovery CDs System Recovery CDsUsing Your Recovery CDs Using the Application Recovery CDsTo use the Application Recovery CDs To use the Driver Recovery CDs Using the Driver Recovery CDsUsing the System Recovery CDs To repair software applications using VAIO Support AgentTo use the System Recovery CDs If your notebook does not start from the Recovery CDRecovering Microsoft Word America Online Software Support InformationAdobe Acrobat Reader CompuServeQuickTime Prodigy InternetQuicken RealJukebox, RealPlayer, RealProducer G2Sony Service Center WinDVDChange text in this variable definition to document title Troubleshooting Troubleshooting Your NotebookMy notebook does not start 1 Press F2. The BIOS Setup menu appears My notebook starts, but my system doesn’t start properlyIf a non-bootable floppy disk is in the drive, proceed as follows 1 Close all open applications My notebook stops responding or does not shut downMy notebook is unstable The sound of my notebook’s fan is too loudTroubleshooting the Docking Station I cannot remove the discThe disc tray does not eject even after I press the Eject button Change text in this variable definition to document titleMy LCD screen is blank Troubleshooting the LCD ScreenI want to change the video resolution of my display My LCD screen continues to show the previous screenMy mouse does not work Troubleshooting the Mouse and TouchpadThe pointer does not move while using the Touchpad or Mouse My touchpad does not work properlyTroubleshooting Drives, PC Cards, and Peripheral Devices My floppy disk drive can not write to a floppy diskMy optical drive is not playing my CD or DVD properly My optical drive tray does not open Make sure the notebook is turned onMy PC Card does not work Troubleshooting the Software My software program stops responding or crashesThe application cannot find a file while a PC Card is inserted Troubleshooting the Modem My modem does not workMy modem connection is slow Troubleshooting Audio My speakers have no soundMy microphone does not work Troubleshooting the Printer I cannot print1 VAIO User Guide and VAIO Quick Start Getting HelpSupport Options 3 VAIO Support Agent5 Sony Fax-on-Demand 6 Calling Sony Customer SupportVAIO Support Agent To use the Quick Fix WizardTo use the Quick Fix Wizard, follow these steps To use Common Solutions Quick Fix Wizard Begin VAIO Support Agent Diagnostics dialog boxCommon Solutions dialog box 1st level Change text in this variable definition to document titleTo use Support Central 1 Connect to the Internet VAIO Support Agent Support Central Registration pageSupport Central Current Issues page Change text in this variable definition to document titleAbout automatic updates Support Central Support Wizard pageUpdate notification VAIO Support Agent properties Change text in this variable definition to document title Index Page Index