Sony Notebook Computer manual About automatic updates, Support Central Support Wizard page

VAIO Support Agent

Support Central: Support Wizard page

If you log on to Support Central with a new issue, or if you do not have any open issues, the Support Wizard appears. You can begin searching on the new issues.

✍You must be connected to the Internet to use Support Central.

About automatic updates

The VAIO Support Agent is dormant as a background process. Every 24 hours, the Agent self-activates to contact the Sony Support Server to check for new updates or fixes needed for your system. This updating action only occurs while you are connected to the Internet and when more than 24 hours has passed since the last update.

Each time the VAIO Support Agent prepares to check for updates, the Agent Status Update dialog box appears and asks you to respond, unless you have previously selected the option, “Always accept updates and do not prompt me again.”

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