Troubleshooting 129 | Sony Notebook Computer guide

Change text in this variable definition to document title.
OpenMG Jukebox	100
Electronic Music Distribution (EMD) services	100
To start OpenMG Jukebox 2.0	101
To record a CD	102
To transfer songs (check-in/check-out)	103
Additional OpenMG Jukebox features	105
Notes on using Portable Players	106
PictureGear	107
Managing your pictures	107
Creating a photo album	107
Using Panorama Maker	107
Making still images and panoramic from MPEG	108
Smart Capture	109
Using Still mode	110
Using Net Movie mode	114
Using ImageStation	117
VisualFlow	120
To use VisualFlow	120
Application, Driver, and System Recovery CDs ....	121
Using Your Recovery CDs	122
Using the Application Recovery CD(s)	122
Using the Driver Recovery CD(s)	123
Using the System Recovery CD(s)	123
Recovering Microsoft Word	125
Software Support Information	126
Troubleshooting	129
Troubleshooting Your Notebook	129
Troubleshooting the Docking Station	133
Troubleshooting the LCD Screen	135

4

Image 4

Sony Notebook Computer manual Troubleshooting 129

Contents

Using Your Vaio Notebook Welcome Connecting Peripheral Devices About the Software on Your Notebook Troubleshooting 129 143 Index Change text in this variable definition to document title Welcome Change text in this variable definition to document title Using Your Vaio Notebook Using the Keyboard Keyboard Key Description Key Description Indicators Indicator lightsIndicator Function Light Windows key in combination with other keys Combination Function Combination FeatureFunctions Fn key in combination with other keys Combination FeatureFunctions Actions Descriptions Using the TouchpadTouchpad Change text in this variable definition to document title To insert a PC Card Using PC CardsInserting PC Card To remove a PC Card Removing PC Card Gently grasp the card and pull it out Connecting Vaio Computers Connecting with an i.LINK cable Link Network Switch Set the i.LINK network switch to the unmarked side Vaio Action Setup Using the center Jog Dial control Using the Center Jog Dial ControlCenter Jog Dial Control Using Launcher mode Launcher modeJog Dial Launcher Guide Mode Using the center Jog Dial control with Sony softwareUsing Guide mode Jog Dial Guide Using a dialog box Using the center Jog Dial control with other softwareJog Dial Guide Dialog Box Using Memory Stick Media What is MagicGate media?Types of Memory Stick media To insert a Memory Stick media To view the contents of Memory Stick media To remove a Memory Stick media Write-protecting a Memory Stick media Using the Write-protect TabFormatting a Memory Stick media Using Memory Stick Media Change text in this variable definition to document title Using Power Saving Modes Normal modeStandby mode Hibernate mode To return to Normal mode Using a Phone Line Plugging Phone Cable into Phone Jack Using the LAN Connecting to LAN Connecting Peripheral Devices Connecting the Optional Docking Station Back Panel Left lever Floppy disk driveLeft Optical drive DC In indicator Undock switch Right lever Connecting the notebook to the docking stationRight Latching the Notebook to the Docking Station Disconnecting the notebook from the docking stationSecuring the Notebook to the Docking Station Disconnecting the docking station when the notebook is off Releasing the Notebook from the Docking Station Disconnecting the docking station when the notebook is onRemoving the Notebook from the Docking Station Docking Indicator Light Using the Undock switchFrom the Start menu Undock switch Connecting the Floppy Disk Drive To insert a floppy diskTo remove a floppy disk Inserting Floppy Disk Removing Floppy Disk To insert a disc Connecting an Optical DriveInserting a Disc Playing a DVD Inserting Disc Handling and cleaning CD and DVD media CleaningWriting data to CD-R/RW media Handling Change text in this variable definition to document title Connecting a Printer Connecting a Printer to the Docking StationTo connect a printer To a parallel port Connecting a USB Printer Connecting an i.LINK* Device To connect a digital video camera recorder Connecting Digital Video Camera Recorder Connecting an i.LINK Device Connecting an External Display Using the notebookUsing the docking station Connecting Monitor Connecting an External Display To connect a projector Connecting projector To select a display Connecting USB Device Connecting a USB DeviceTo connect a USB device Connecting a USB Device Connecting Speakers to the Headphone Jack Connecting External SpeakersTo connect external speakers Connecting Microphone to Microphone Jack Connecting an External MicrophoneTo connect an external microphone Change text in this variable definition to document title Displaying the Sony Notebook Setup Screen To display the Sony Notebook Setup screen Sony Notebook Setup Screen Sony Notebook Setup tabs Tab Description Viewing the Power Management status icons Controlling Power ManagementActivating the Power Management toolbar Power Management profiles Customizing Power Management settings Icon Description Power Management commands Word ProcessingSpreadsheet Communications Standby Mode Conserving battery powerHibernate Mode Displaying Battery Information To activate the battery information toolbarBattery icon descriptions Battery Icon Battery Status Displaying detailed battery information Battery Information Window Customizing the Battery Information toolbar and alarm system Selecting the Display Mode Intel 82815 Graphics Controller Properties Screen Changing the window design of Sony software To change the window design Precautions and Procedures Adding Memory Change text in this variable definition to document title Screws on Bottom of Notebook Installing a Memory ModuleLifting the Keyboard Turning the Keyboard Installing the Memory Module Replacing the Keyboard Change text in this variable definition to document title Removing a Memory Module Change text in this variable definition to document title Overview Adobe Acrobat ReaderAmerica Online CompuServe Drag’n Drop CD DVgateJogDial Utility Microsoft Word PowerPanel Netscape CommunicatorNorton AntiVirus OpenMG Jukebox Prodigy Internet QuickenQuickTime RealJukebox Vaio Action Setup RealProducer G2Smart Capture Smart Connect WinDVD VisualFlowInterVideo, Inc Installing the DVgate plug-in DVgateTo defragment a partition DVgate plug-in for Adobe Premiere Change text in this variable definition to document title Create a movie using Shaker MovieShakerImporting images and sound clips Main Window Shaker Tray Editing clips and scenesWorking Panel Saving a movie OpenMG Jukebox Electronic Music Distribution EMD services100 To start OpenMG Jukebox OpenMG Jukebox 2.0 Basic Features101 To record a CD Player control buttons Tutorial tabFile Tree view URL drop-down list 102 103 To transfer songs check-in/check-outCD tab screen 104 Check-outCheck-In/Out tab screen Check-in Additional OpenMG Jukebox features105 106 Using Panorama Maker PictureGearManaging your pictures Creating a photo album Making still images and panoramic from Mpeg 108 Mode indicator Help button Smart Capture109 Smart Capture main window Using Still mode 110 111 Still Image Options window Effect Setting window Capturing a picture in Still mode112 113 Managing pictures in Still modeStill Viewer window 114 Using Net Movie modeRecording Options window Capturing a movie in Net Movie mode 115 116 Managing your movie in Net Movie modeMovie Player window Using ImageStation Compression Settings when Uploading windowUploading with Movie Player 117 ImageStation Login window Uploading with Still Viewer118 Image Uploader window 119 To use VisualFlow VisualFlow120 Application, Driver, and System Recovery CDs Application Recovery CDsDriver Recovery CDs System Recovery CDs Using Your Recovery CDs Using the Application Recovery CDsTo use the Application Recovery CDs 122 Using the Driver Recovery CDs Using the System Recovery CDsTo use the Driver Recovery CDs To repair software applications using Vaio Support Agent If your notebook does not start from the Recovery CD To use the System Recovery CDs124 Recovering Microsoft Word 125 Software Support Information 126 RealJukebox, RealPlayer, RealProducer G2 Sony ApplicationsWindows Operating System, Word 127 Sony Service Center 128 My notebook does not start Troubleshooting Your Notebook129 My notebook starts, but my system doesn’t start properly 130 131 My notebook stops responding or does not shut down My notebook is unstableSound of my notebook’s fan is too loud 132 Cannot remove the disc Troubleshooting the Docking Station133 Disc tray does not eject even after I press the Eject button 134 Troubleshooting the LCD Screen Want to change the video resolution of my displayMy LCD screen is blank My LCD screen continues to show the previous screen Troubleshooting the Mouse and Touchpad Pointer does not move while using the Touchpad or MouseMy mouse does not work My touchpad does not work properly Troubleshooting Drives, PC Cards, and Peripheral Devices My floppy disk drive can not write to a floppy diskMy optical drive is not playing my CD or DVD properly 137 My PC Card does not work My optical drive tray does not open138 Troubleshooting the Software My software program stops responding or crashesApplication cannot find a file while a PC Card is inserted 139 Troubleshooting the Modem My modem does not workMy modem connection is slow 140 Troubleshooting Audio My speakers have no soundMy microphone does not work 141 Cannot print Troubleshooting the Printer142 Sony PC Support Support Options143 Calling Sony Customer Support Sony Fax-on-Demand144 Vaio Support Agent To use the Quick Fix Wizard145 Vaio Support Agent main window 146 To use Common Solutions 147 Common Solutions dialog box 1st level 148 To use Support Central Common Solutions dialog box 2nd level149 150 Support Central Welcome 151 Support Central Registration Support Central Current Issues 152 153 About automatic updatesSupport Central Support Wizard Agent Status Update Update notification154 155 Vaio Support Agent propertiesVaio Support Agent Properties window 156 Index 157 158 LCD 159 160 137 161