2.If you will be using NMEA, select Display GPS Receiver. (For more information on NMEA, see “What is NMEA?” on page 99.)
3.Ensure that Network Mode (in the Sprint Mobile Broadband “Settings” window) is set to Automatic or 1X Only. (Sprint Location Services may not be available if Network Mode is set to
4.Ensure you are in the network coverage area (not roaming). For the initial fix, you must be in 1X coverage.
5.To verify that your card is able to obtain data for Sprint Location Services, in the Sprint Location Services “Settings” window, click Test GPS.
6.If the results show the number of satellites and valid latitude, longitude, and elevation information, then check that the GPS application (for example, street mapping application) is configured to use the correct port. (The port number that the GPS application should use is displayed in the GPS Receiver window [page 47].)
For help on checking which port the GPS application is configured to use, see the documentation of the GPS application.
7.If the GPS application is configured to use the correct port, but the application doesn’t seem to be reporting correct results, then there may be a problem with the GPS application.
Could Not Prepare Data Services
See “Unable to Prepare Data Services” (below).
Unable to Prepare Data Services
Note:
The message may appear as “Could not prepare data services. Please contact...”
The card was unable to access the IOTA server to obtain data account parameters for you. This may be because the signal strength is poor or because the IOTA server is not responding.
⬤Confirm you have sufficient signal strength. Try the actions listed for “Searching for Service” (page 104).
⬤Contact Sprint for assistance (page 14).
106 | Section 3F: Troubleshooting Tips (Windows) |
