Setting Up Service Mac | Sprint Nextel 597E guide

Section 2E

Setting Up Service (Mac)

In This Section

♦Activating and Using Sprint Service

♦Activating Your Card

This section walks you through setting up service for your Sprint Mobile Broadband card, after you have inserted the card into your Mac computer and installed the Watcher Lite software (page 22).

36	Section 2E: Setting Up Service (Mac)

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Sprint Nextel 597E manual Setting Up Service Mac, Activating and Using Sprint Service Activating Your Card

Contents

Sprint Mobile Broadband Card by Sierra Wireless AirCard 597E Table of Contents 3B. Menu Options Windows 2D. Setting Up Service Windows2E. Setting Up Service Mac 3E. Frequently Asked Questions Windows 3F. Troubleshooting Tips Windows3D. Tools Windows 109 4C. Frequently Asked Questions Mac 4D. Troubleshooting Tips Mac4B. Menu Options Mac 133 6B. Warranty and Terms and Conditions Glossary and Index 7A. Glossary 7B. Index Welcome to Sprint Introduction Tip Basics of Your Card Page Introducing the Sprint Mobile Broadband Card Introducing the Sprint Mobile Broadband Card Your Sprint Mobile Broadband Card Cdma Networks TRU-Install One Touch Activation Package Contents Care and Maintenance About This Guide Getting Started With Your Card Getting Started With Your Card Installation OverviewSystem Requirements Windows High Encryption Requirements Windows If you are running Windows 2000 with Internet Explorer System Requirements Mac Included Software Attaching an External Antenna Getting Help Getting Help Visiting the Sprint Web Site Contacting Sprint Customer ServiceTroubleshooting Installing the Card Page Installing the Software on a Windows Computer Installing the Software on a Windows Computer Installing the Software on a Windows Computer To install the software and drivers on your computer Installing the Software on a Windows Computer Installing the Software on a Windows Computer Installing the Software on a Mac Computer Installing the Software on a Mac ComputerInstalling the Software and Drivers on a Mac Installing the Software and Drivers on a Mac Click Continue Installing the Software on a Mac Computer Installing the Software on a Mac Computer Click Restart Inserting and Removing the Card Inserting the Card Inserting and Removing the Card Removing the Card Windows To remove the card from your Windows computer Inserting and Removing the Card Removing the Card Mac To remove the card from your Mac Setting Up Service Windows Setting Up Service Windows To unlock your card Activating and Using Sprint ServicePreactivated Card Non-preactivated Card One Touch Activation Non-preactivated Card Activation Wizard If the Activation Wizard has not started automatically Once the Activation Wizard is running Data Provisioning Iota Setting Up Service Mac Activating and Using Sprint Service Activating Your Card Activating Your Card Activation Assistant Text/window Description/next action Displayed Device NotActivated Window To activate your card and account Page Using the Card on a Windows Computer Page Your Card The Basics Windows To start Sprint Connection Manager Sprint Connection ManagerStarting Sprint Connection Manager Starting Sprint Connection Manager Automatically Sprint Connection Manager Window Mobile Broadband Window GPS Receiver Window Show Start/end Hide DetailsLocation Information Hepe Common items Initializing Connection States Mobile Broadband WindowNo device Searching for service ConnectingDisconnected Connected Device locked Device powered offConnected to Ndis GPS Status GPS Receiver Window ValidatingSearching Acquired System Tray Connection States Sprint Location Services Determining the Type of Coverage Your Card The Basics Windows Powering the Card On and Off Select Menu Power Off Modem Your Card The Basics Windows Expanding Sprint Connection Manager Select Menu Power On ModemControlling the Sprint Connection Manager Window Mobile Broadband Window GPS Receiver Window To restore Sprint Connection Manager when it is minimized Minimizing Sprint Connection ManagerRestoring Sprint Connection Manager Exiting Sprint Connection Manager Launching a Sprint Power Vision or Sprint Vision Connection To launch a connection Roam Guard To turn on the Roam Guard feature To permanently turn off the Roam Guard featureAuto-launch upon Network Connection To specify which application to automatically launch Viewing the Amount of Data Transferred To end a connection Ending a ConnectionOnline Help Initial Lock Code Displaying Your Phone NumberSecurity When the Card Is Locked Locking the CardLocking upon Sprint Connection Manager Startup To lock the card immediately Unlocking the Card To unlock the card To change the lock code Accessing LinksChanging the Lock Code Uninstalling the Sprint Connection Manager Software Menu Options Windows Sprint Connection Manager Menu System Tray Menu Sprint Connection Manager Menu Diagnostics UpdatesSettings Menu Item Description Alert Log System Tray Menu Changing Sprint Connection Manager Settings Windows Settings Window General Settings Menu Item Description Play sound EffectsAlways on Top Sprint Mobile Broadband Settings When ready To select GO automatically when ready, ensure that EnableEnable To select Enable Network Adapter NDIS, ensure that GO Enabled SprintRoam Only Roam Guard Sprint Location Services Settings Menu Item Description Enable Location ServicesServices on Display GPS Location Search Services PrivacyConsent for MapQuest Tools Windows Viewing the Connection History To view the Connection HistoryTo sort the entries To export the entries to a text file Viewing Alerts To copy one or more entriesTo delete all entries To delete one or more entries Select Device Info & Diagnostics Tools Windows Running DiagnosticsTo access the Device Info & Diagnostics window Tools Windows To update the software Updating the SoftwareDisplaying System Information To display system information About Sprint Mobile Broadband To display this window Frequently Asked Questions Windows Questions about Sprint Connection Manager Questions about GPS and Sprint Location ServicesQuestions about My Account What is GPS? What is enhanced Local Search?How do I get the enhanced Local Search feature? Where do I find the enhanced Local Search feature? Where can I use GPS? What is GPS User Plane?What is GPS Control Plane? How do I enable/disable GPS? Do I need a GPS subscription to use GPS? Can I use Sprint Location Services if I have enabled NDIS?Location-Based Services limitations What GPS mode options are supported? What is GPS Basic?What is GPS Premium? What is the difference between GPS Basic and GPS Premium? When do I need to use NMEA? What is a GPS application?What is NMEA? How do I configure my Nmea port? Other QuestionsHow do I start and stop NMEA? To start Nmea output Frequently Asked Questions Windows 101 Troubleshooting Tips Windows Problems, Causes, and Solutions Troubleshooting Tips Windows 103 Searching for Service GO Button Is Unavailable Troubleshooting Tips Windows 105 Cannot Connect to the Network Could Not Prepare Data Services Unable to Prepare Data Services Troubleshooting Tips Windows 107 108 Using the Card on a Mac Your Card The Basics Mac Watcher Lite Starting Watcher LiteWatcher Lite Window To start Watcher Lite Connection States No device detected Your Card The Basics Mac 113 Not activatedUpdating User Profile Device is Locked Powering the Card Off Your Card The Basics Mac 115 Closes the Watcher Lite window Exiting Watcher LiteTo exit Watcher Lite To end your network connection Your Card The Basics Mac 117 Displaying Your Phone Number and ESN 118 To lock the card Your Card The Basics Mac 119 Uninstalling the Watcher Lite Software To remove the Watcher Lite software from your computer Your Card The Basics Mac 121 122 Click Restart Your Card The Basics Mac 123 Menu Options Mac Watcher Lite Menu Options Watcher Lite Menu Options Frequently Asked Questions Mac What is Watcher Lite? Frequently Asked Questions Mac 127Questions about Watcher Lite How fast is the connection with Watcher Lite? 128 Troubleshooting Tips Mac Troubleshooting Tips Mac 129 Connect Button Is Unavailable Troubleshooting Tips Mac 131 132 Technical Specifications Regulatory Information 134 Technical Specifications Technical Specifications 135 Remove the card LED OperationState of LED Indicates Technical Specifications 137 Radio Frequency and Electrical Specifications Software Specifications Environmental Specifications Mechanical Specifications Regulatory Information Regulatory Information 141 Regulatory Notices Regulatory Information 143 Information pertaining to OEM customers Patents TrademarksCopyright Regulatory Information 145 Additional Information and Updates Limitation of Liability Safety Information Terms & Conditions 148 Safety and Notices 149 Safety and NoticesImportant Notice Safety and Hazards Safety and Hazards Important Notice Warranty and Terms and Conditions Warranty and Terms and Conditions 151 Subscriber Agreement WarrantyBasic Definitions Services Covered By These Ts&Cs & Additional Terms When You Accept The AgreementWarranty and Terms and Conditions 153 Our Policies Our Right To Change The Agreement & Your Related Rights When You Don’t Have To Pay An Early Termination FeeOur Right To Suspend Or Terminate Services Your Right To Terminate Services Warranty and Terms and Conditions 155Credit Checks & Credit Information Account Spending Limits ASL Your Device, Number & E-mail Address Caller ID Restrictions On Using ServicesDeposits & Returning Deposits Coverage Where Your Device Will Work Warranty and Terms and Conditions 157Porting/Transferring Phone Numbers Roaming Activation & Miscellaneous Charges About Data Services & ContentSpecific Terms & Restrictions On Using Data Services How We Calculate Your Charges For Billing Purposes Account & Service Charges Pro-rating Unused MinutesWarranty and Terms and Conditions 159 Your Bill Your Payments Late Fees Warranty and Terms and Conditions 161 Taxes & Government FeesSurcharges Disputing Charges You Must Still Pay Undisputed Charges Your Privacy Protecting Our Network & ServicesLocation Based Services You Agree We Are Not Responsible For Certain Problems Warranty and Terms and Conditions 163Or Other Emergency Calls If Your Device Is Lost or Stolen You Agree Our Liability Is Limited No Consequential Damages Dispute Resolution Warranty and Terms and Conditions 165 Exceptions To Our Agreement To Arbitrate Disputes No Class Actions No Trial By JuryIndemnification Providing Notice To Each Other Under The Agreement 168 Glossary and Index 170 Glossary Glossary 171 Horizontal Estimated Position Error-Relates to GPS accuracy 172 Kbps Glossary 173 Sprint Connection Manager 174 TRU-Install Glossary 175 Index 176 Index 177 178 Mac, 117 Windows Index 179 180 GPS Basic Windows only Index 181 182 Network See Sprint network Index 183 Sprint Location Services 184 Index 185 186 Index 187 188