Unlocking the Card

When the card is locked, Watcher Lite displays “Device is Locked.”

To unlock the card:

1.If the “Unlock Device” window is not displayed: from the Extras item on the Sierra Wireless Watcher menu, choose Unlock Device.

2.In the “Unlock Device” window, enter the lock code (PIN) and click OK.

If you can’t recall your lock code, try using the last four digits of your card’s phone number. If this doesn’t work, call Sprint Customer Service at 1-888-788-4727 (business use) or 1-888-715-4588 (personal use).

When the card is unlocked, Watcher Lite no longer displays “Device is Locked.”

Uninstalling the Watcher Lite Software

Note:

As part of the software removal process you will be prompted to restart your computer; save any open documents.

To remove the Watcher Lite software from your computer:

1.Exit Watcher Lite (page 116).

2.Remove the card. (See “Removing the Card [Mac]” on page 30.)

3.On your Mac desktop, double-click SierraUninstall.pkg:

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Section 4A: Your Card: The Basics (Mac)

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Sprint Nextel 597E manual Uninstalling the Watcher Lite Software, To remove the Watcher Lite software from your computer