Activating and Using Sprint Service

Before using your card, you must have a Sprint wireless network account set up. The process of setting up an account is called activation.

Activating Your Card

After you have inserted the card into your computer and started Watcher Lite, Watcher Lite will detect whether the card has been configured with an account (“preactivated”). If it has not, Watcher Lite displays a message (“Not activated”) or the “Device Not Activated” window. Use the following table to determine your next actions:

Text/window

Description/next action

displayed

 

 

 

“Disconnected”

Your card is preactivated. You are ready to connect to the

 

network. (Click the Connect button in Watcher Lite.)

 

Proceed to “Your Card: The Basics (Mac)” on page 110.

 

 

“Device is

Your card is preactivated. Unlock the card:

Locked”

1. If the “Unlock Device” window is not displayed: from the

 

 

Extras item on the Sierra Wireless Watcher menu, choose

 

Unlock Device.

 

2. In the “Unlock Device” window, enter the lock code (PIN),

 

and click OK.

 

If you can’t recall your lock code, try using the last four

 

digits of your card’s phone number. If this doesn’t work,

 

call Sprint Customer Service at 1-888-788-4727 (business

 

use) or 1-888-715-4588 (personal use).

 

3. Proceed to “Your Card: The Basics (Mac)” on page 110.

 

 

Section 2E: Setting Up Service (Mac)

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Sprint Nextel 597E manual Activating Your Card