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Sprint Nextel
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Troubleshooting
Specs
Install
FAQ
Connecting
Warranty
Diagnostics
Accessing Links
2D. Setting Up Service Windows
Settings Window
Page 178
Image 178
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Contents
Sprint Mobile Broadband Card by Sierra Wireless AirCard 597E
Table of Contents
2E. Setting Up Service Mac
2D. Setting Up Service Windows
3B. Menu Options Windows
3D. Tools Windows
3E. Frequently Asked Questions Windows
3F. Troubleshooting Tips Windows
109
4B. Menu Options Mac
4C. Frequently Asked Questions Mac
4D. Troubleshooting Tips Mac
133
6B. Warranty and Terms and Conditions
Glossary and Index 7A. Glossary 7B. Index
Welcome to Sprint
Introduction
Tip
Basics of Your Card
Page
Introducing the Sprint Mobile Broadband Card
Introducing the Sprint Mobile Broadband Card
Your Sprint Mobile Broadband Card
Cdma Networks
TRU-Install
One Touch Activation
Package Contents
Care and Maintenance
About This Guide
Getting Started With Your Card
System Requirements Windows
Installation Overview
Getting Started With Your Card
High Encryption Requirements Windows
If you are running Windows 2000 with Internet Explorer
System Requirements Mac
Included Software
Attaching an External Antenna
Getting Help
Getting Help
Troubleshooting
Contacting Sprint Customer Service
Visiting the Sprint Web Site
Installing the Card
Page
Installing the Software on a Windows Computer
Installing the Software on a Windows Computer
Installing the Software on a Windows Computer
To install the software and drivers on your computer
Installing the Software on a Windows Computer
Installing the Software on a Windows Computer
Installing the Software and Drivers on a Mac
Installing the Software on a Mac Computer
Installing the Software on a Mac Computer
Installing the Software and Drivers on a Mac
Click Continue Installing the Software on a Mac Computer
Installing the Software on a Mac Computer
Click Restart
Inserting and Removing the Card
Inserting the Card
Inserting and Removing the Card
Removing the Card Windows
To remove the card from your Windows computer
Inserting and Removing the Card
Removing the Card Mac
To remove the card from your Mac
Setting Up Service Windows
Setting Up Service Windows
Preactivated Card
Activating and Using Sprint Service
To unlock your card
Non-preactivated Card One Touch Activation
Non-preactivated Card Activation Wizard
If the Activation Wizard has not started automatically
Once the Activation Wizard is running
Data Provisioning Iota
Setting Up Service Mac
Activating and Using Sprint Service Activating Your Card
Activating Your Card
Activated
Activation Assistant
Text/window Description/next action Displayed Device Not
Window
To activate your card and account
Page
Using the Card on a Windows Computer
Page
Your Card The Basics Windows
Starting Sprint Connection Manager
Sprint Connection Manager
To start Sprint Connection Manager
Starting Sprint Connection Manager Automatically
Sprint Connection Manager Window
Mobile Broadband Window
Location
GPS Receiver Window
Show Start/end Hide Details
Information
Hepe
Common items
No device
Connection States Mobile Broadband Window
Initializing
Disconnected
Searching for service
Connecting
Connected
Connected to Ndis
Device powered off
Device locked
Searching
GPS Status GPS Receiver Window
Validating
Acquired
System Tray Connection States
Sprint Location Services
Determining the Type of Coverage
Your Card The Basics Windows
Powering the Card On and Off
Select Menu Power Off Modem Your Card The Basics Windows
Controlling the Sprint Connection Manager Window
Select Menu Power On Modem
Expanding Sprint Connection Manager
Mobile Broadband Window
GPS Receiver Window
Restoring Sprint Connection Manager
To restore Sprint Connection Manager when it is minimized
Minimizing Sprint Connection Manager
Exiting Sprint Connection Manager
Launching a Sprint Power Vision or Sprint Vision Connection
To launch a connection
Roam Guard
Auto-launch upon Network Connection
To turn on the Roam Guard feature
To permanently turn off the Roam Guard feature
To specify which application to automatically launch
Viewing the Amount of Data Transferred
Online Help
Ending a Connection
To end a connection
Security
Displaying Your Phone Number
Initial Lock Code
Locking upon Sprint Connection Manager Startup
When the Card Is Locked
Locking the Card
To lock the card immediately
Unlocking the Card
To unlock the card
Changing the Lock Code
Accessing Links
To change the lock code
Uninstalling the Sprint Connection Manager Software
Menu Options Windows
Sprint Connection Manager Menu System Tray Menu
Sprint Connection Manager Menu
Settings
Diagnostics
Updates
Menu Item Description Alert Log
System Tray Menu
Changing Sprint Connection Manager Settings Windows
Settings Window
General Settings
Always on
Menu Item Description Play sound
Effects
Top
Sprint Mobile Broadband Settings
Enable
When ready
To select GO automatically when ready, ensure that Enable
To select Enable Network Adapter NDIS, ensure that GO
Roam Only
Enabled
Sprint
Roam Guard
Sprint Location Services Settings
Services on
Menu Item Description Enable
Location Services
Display GPS
Consent for
Location Search Services
Privacy
MapQuest
Tools Windows
To sort the entries
Viewing the Connection History
To view the Connection History
To export the entries to a text file
To delete all entries
Viewing Alerts
To copy one or more entries
To delete one or more entries
To access the Device Info & Diagnostics window
Running Diagnostics
Select Device Info & Diagnostics Tools Windows
Tools Windows
Displaying System Information
To update the software
Updating the Software
To display system information
About Sprint Mobile Broadband
To display this window
Frequently Asked Questions Windows
Questions about My Account
Questions about GPS and Sprint Location Services
Questions about Sprint Connection Manager
How do I get the enhanced Local Search feature?
What is GPS?
What is enhanced Local Search?
Where do I find the enhanced Local Search feature?
What is GPS Control Plane?
Where can I use GPS?
What is GPS User Plane?
How do I enable/disable GPS?
Location-Based Services limitations
Can I use Sprint Location Services if I have enabled NDIS?
Do I need a GPS subscription to use GPS?
What is GPS Premium?
What GPS mode options are supported?
What is GPS Basic?
What is the difference between GPS Basic and GPS Premium?
What is NMEA?
What is a GPS application?
When do I need to use NMEA?
How do I start and stop NMEA?
How do I configure my Nmea port?
Other Questions
To start Nmea output
Frequently Asked Questions Windows 101
Troubleshooting Tips Windows
Problems, Causes, and Solutions
Troubleshooting Tips Windows 103
Searching for Service
GO Button Is Unavailable
Troubleshooting Tips Windows 105
Cannot Connect to the Network
Could Not Prepare Data Services
Unable to Prepare Data Services
Troubleshooting Tips Windows 107
108
Using the Card on a Mac
Your Card The Basics Mac
Watcher Lite Window
Watcher Lite
Starting Watcher Lite
To start Watcher Lite
Connection States
No device detected
Updating User Profile
Not activated
Your Card The Basics Mac 113
Device is Locked
Powering the Card Off
Your Card The Basics Mac 115
To exit Watcher Lite
Exiting Watcher Lite
Closes the Watcher Lite window
To end your network connection
Your Card The Basics Mac 117
Displaying Your Phone Number and ESN
118
To lock the card
Your Card The Basics Mac 119
Uninstalling the Watcher Lite Software
To remove the Watcher Lite software from your computer
Your Card The Basics Mac 121
122
Click Restart Your Card The Basics Mac 123
Menu Options Mac
Watcher Lite Menu Options
Watcher Lite Menu Options
Frequently Asked Questions Mac
Questions about Watcher Lite
What is Watcher Lite?
Frequently Asked Questions Mac 127
How fast is the connection with Watcher Lite?
128
Troubleshooting Tips Mac
Troubleshooting Tips Mac 129
Connect Button Is Unavailable
Troubleshooting Tips Mac 131
132
Technical Specifications Regulatory Information
134
Technical Specifications
Technical Specifications 135
State of LED Indicates
LED Operation
Remove the card
Technical Specifications 137
Radio Frequency and Electrical Specifications
Software Specifications
Environmental Specifications
Mechanical Specifications
Regulatory Information
Regulatory Information 141
Regulatory Notices
Regulatory Information 143
Information pertaining to OEM customers
Copyright
Patents
Trademarks
Regulatory Information 145
Additional Information and Updates
Limitation of Liability
Safety Information Terms & Conditions
148
Important Notice Safety and Hazards
Safety and Notices
Safety and Notices 149
Safety and Hazards
Important Notice
Warranty and Terms and Conditions
Warranty and Terms and Conditions 151
Basic Definitions
Warranty
Subscriber Agreement
Warranty and Terms and Conditions 153
Services Covered By These Ts&Cs & Additional Terms
When You Accept The Agreement
Our Policies
Our Right To Suspend Or Terminate Services
When You Don’t Have To Pay An Early Termination Fee
Our Right To Change The Agreement & Your Related Rights
Credit Checks & Credit Information
Your Right To Terminate Services
Warranty and Terms and Conditions 155
Account Spending Limits ASL
Deposits & Returning Deposits
Restrictions On Using Services
Your Device, Number & E-mail Address Caller ID
Porting/Transferring Phone Numbers
Coverage Where Your Device Will Work
Warranty and Terms and Conditions 157
Roaming
Specific Terms & Restrictions On Using Data Services
About Data Services & Content
Activation & Miscellaneous Charges
Warranty and Terms and Conditions 159
Account & Service Charges Pro-rating Unused Minutes
How We Calculate Your Charges For Billing Purposes
Your Bill
Your Payments Late Fees
Surcharges
Warranty and Terms and Conditions 161
Taxes & Government Fees
Disputing Charges You Must Still Pay Undisputed Charges
Location Based Services
Protecting Our Network & Services
Your Privacy
Or Other Emergency Calls
You Agree We Are Not Responsible For Certain Problems
Warranty and Terms and Conditions 163
If Your Device Is Lost or Stolen
You Agree Our Liability Is Limited No Consequential Damages
Dispute Resolution
Warranty and Terms and Conditions 165
Exceptions To Our Agreement To Arbitrate Disputes
Indemnification
No Class Actions
No Trial By Jury
Providing Notice To Each Other Under The Agreement
168
Glossary and Index
170
Glossary
Glossary 171
Horizontal Estimated Position Error-Relates to GPS accuracy
172
Kbps
Glossary 173
Sprint Connection Manager
174
TRU-Install
Glossary 175
Index
176
Index 177
178
Mac, 117 Windows
Index 179
180
GPS Basic Windows only
Index 181
182
Network See Sprint network
Index 183
Sprint Location Services
184
Index 185
186
Index 187
188
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