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Sprint Nextel
597E
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Basics of Your Card
Models:
597E
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Troubleshooting
Specification
Install
FAQ
Connecting
Warranty
Diagnostics
Accessing Links
2D. Setting Up Service Windows
Settings Window
Page 9
Image 9
Section 1
Basics of Your Card
Page 8
Page 10
Page 9
Image 9
Page 8
Page 10
Contents
Sprint Mobile Broadband Card by Sierra Wireless AirCard 597E
Table of Contents
2D. Setting Up Service Windows
2E. Setting Up Service Mac
3B. Menu Options Windows
3F. Troubleshooting Tips Windows
3E. Frequently Asked Questions Windows
3D. Tools Windows
109
4D. Troubleshooting Tips Mac
4C. Frequently Asked Questions Mac
4B. Menu Options Mac
133
Glossary and Index 7A. Glossary 7B. Index
6B. Warranty and Terms and Conditions
Welcome to Sprint
Tip
Introduction
Basics of Your Card
Page
Introducing the Sprint Mobile Broadband Card
Introducing the Sprint Mobile Broadband Card
Cdma Networks
Your Sprint Mobile Broadband Card
One Touch Activation
TRU-Install
Care and Maintenance
Package Contents
About This Guide
Getting Started With Your Card
Installation Overview
System Requirements Windows
Getting Started With Your Card
If you are running Windows 2000 with Internet Explorer
High Encryption Requirements Windows
Included Software
System Requirements Mac
Attaching an External Antenna
Getting Help
Getting Help
Contacting Sprint Customer Service
Troubleshooting
Visiting the Sprint Web Site
Installing the Card
Page
Installing the Software on a Windows Computer
Installing the Software on a Windows Computer
To install the software and drivers on your computer
Installing the Software on a Windows Computer
Installing the Software on a Windows Computer
Installing the Software on a Windows Computer
Installing the Software on a Mac Computer
Installing the Software and Drivers on a Mac
Installing the Software on a Mac Computer
Installing the Software and Drivers on a Mac
Click Continue Installing the Software on a Mac Computer
Installing the Software on a Mac Computer
Click Restart
Inserting and Removing the Card
Inserting and Removing the Card
Inserting the Card
To remove the card from your Windows computer
Removing the Card Windows
Inserting and Removing the Card
To remove the card from your Mac
Removing the Card Mac
Setting Up Service Windows
Setting Up Service Windows
Activating and Using Sprint Service
Preactivated Card
To unlock your card
Non-preactivated Card Activation Wizard
Non-preactivated Card One Touch Activation
Once the Activation Wizard is running
If the Activation Wizard has not started automatically
Data Provisioning Iota
Activating and Using Sprint Service Activating Your Card
Setting Up Service Mac
Activating Your Card
Text/window Description/next action Displayed Device Not
Activation Assistant
Activated
Window
To activate your card and account
Page
Using the Card on a Windows Computer
Page
Your Card The Basics Windows
Sprint Connection Manager
Starting Sprint Connection Manager
To start Sprint Connection Manager
Sprint Connection Manager Window
Starting Sprint Connection Manager Automatically
Mobile Broadband Window
Show Start/end Hide Details
GPS Receiver Window
Location
Information
Hepe
Common items
Connection States Mobile Broadband Window
No device
Initializing
Connecting
Searching for service
Disconnected
Connected
Device powered off
Connected to Ndis
Device locked
Validating
GPS Status GPS Receiver Window
Searching
Acquired
System Tray Connection States
Determining the Type of Coverage
Sprint Location Services
Your Card The Basics Windows
Select Menu Power Off Modem Your Card The Basics Windows
Powering the Card On and Off
Select Menu Power On Modem
Controlling the Sprint Connection Manager Window
Expanding Sprint Connection Manager
Mobile Broadband Window
GPS Receiver Window
Minimizing Sprint Connection Manager
To restore Sprint Connection Manager when it is minimized
Restoring Sprint Connection Manager
Exiting Sprint Connection Manager
To launch a connection
Launching a Sprint Power Vision or Sprint Vision Connection
Roam Guard
To permanently turn off the Roam Guard feature
To turn on the Roam Guard feature
Auto-launch upon Network Connection
To specify which application to automatically launch
Viewing the Amount of Data Transferred
Ending a Connection
Online Help
To end a connection
Displaying Your Phone Number
Security
Initial Lock Code
Locking the Card
When the Card Is Locked
Locking upon Sprint Connection Manager Startup
To lock the card immediately
To unlock the card
Unlocking the Card
Accessing Links
Changing the Lock Code
To change the lock code
Uninstalling the Sprint Connection Manager Software
Sprint Connection Manager Menu System Tray Menu
Menu Options Windows
Sprint Connection Manager Menu
Updates
Diagnostics
Settings
Menu Item Description Alert Log
System Tray Menu
Changing Sprint Connection Manager Settings Windows
Settings Window
General Settings
Effects
Menu Item Description Play sound
Always on
Top
Sprint Mobile Broadband Settings
To select GO automatically when ready, ensure that Enable
When ready
Enable
To select Enable Network Adapter NDIS, ensure that GO
Sprint
Enabled
Roam Only
Roam Guard
Sprint Location Services Settings
Location Services
Menu Item Description Enable
Services on
Display GPS
Privacy
Location Search Services
Consent for
MapQuest
Tools Windows
To view the Connection History
Viewing the Connection History
To sort the entries
To export the entries to a text file
To copy one or more entries
Viewing Alerts
To delete all entries
To delete one or more entries
Running Diagnostics
To access the Device Info & Diagnostics window
Select Device Info & Diagnostics Tools Windows
Tools Windows
Updating the Software
To update the software
Displaying System Information
To display system information
To display this window
About Sprint Mobile Broadband
Frequently Asked Questions Windows
Questions about GPS and Sprint Location Services
Questions about My Account
Questions about Sprint Connection Manager
What is enhanced Local Search?
What is GPS?
How do I get the enhanced Local Search feature?
Where do I find the enhanced Local Search feature?
What is GPS User Plane?
Where can I use GPS?
What is GPS Control Plane?
How do I enable/disable GPS?
Can I use Sprint Location Services if I have enabled NDIS?
Location-Based Services limitations
Do I need a GPS subscription to use GPS?
What is GPS Basic?
What GPS mode options are supported?
What is GPS Premium?
What is the difference between GPS Basic and GPS Premium?
What is a GPS application?
What is NMEA?
When do I need to use NMEA?
Other Questions
How do I configure my Nmea port?
How do I start and stop NMEA?
To start Nmea output
Frequently Asked Questions Windows 101
Troubleshooting Tips Windows
Troubleshooting Tips Windows 103
Problems, Causes, and Solutions
GO Button Is Unavailable
Searching for Service
Cannot Connect to the Network
Troubleshooting Tips Windows 105
Unable to Prepare Data Services
Could Not Prepare Data Services
Troubleshooting Tips Windows 107
108
Using the Card on a Mac
Your Card The Basics Mac
Starting Watcher Lite
Watcher Lite
Watcher Lite Window
To start Watcher Lite
No device detected
Connection States
Not activated
Updating User Profile
Your Card The Basics Mac 113
Device is Locked
Your Card The Basics Mac 115
Powering the Card Off
Exiting Watcher Lite
To exit Watcher Lite
Closes the Watcher Lite window
Your Card The Basics Mac 117
To end your network connection
118
Displaying Your Phone Number and ESN
Your Card The Basics Mac 119
To lock the card
To remove the Watcher Lite software from your computer
Uninstalling the Watcher Lite Software
Your Card The Basics Mac 121
122
Click Restart Your Card The Basics Mac 123
Watcher Lite Menu Options
Menu Options Mac
Watcher Lite Menu Options
Frequently Asked Questions Mac
Frequently Asked Questions Mac 127
What is Watcher Lite?
Questions about Watcher Lite
How fast is the connection with Watcher Lite?
128
Troubleshooting Tips Mac 129
Troubleshooting Tips Mac
Connect Button Is Unavailable
Troubleshooting Tips Mac 131
132
Technical Specifications Regulatory Information
134
Technical Specifications 135
Technical Specifications
LED Operation
State of LED Indicates
Remove the card
Technical Specifications 137
Radio Frequency and Electrical Specifications
Software Specifications
Mechanical Specifications
Environmental Specifications
Regulatory Information 141
Regulatory Information
Regulatory Notices
Regulatory Information 143
Information pertaining to OEM customers
Trademarks
Patents
Copyright
Regulatory Information 145
Limitation of Liability
Additional Information and Updates
Safety Information Terms & Conditions
148
Safety and Notices
Important Notice Safety and Hazards
Safety and Notices 149
Important Notice
Safety and Hazards
Warranty and Terms and Conditions 151
Warranty and Terms and Conditions
Warranty
Basic Definitions
Subscriber Agreement
When You Accept The Agreement
Services Covered By These Ts&Cs & Additional Terms
Warranty and Terms and Conditions 153
Our Policies
When You Don’t Have To Pay An Early Termination Fee
Our Right To Suspend Or Terminate Services
Our Right To Change The Agreement & Your Related Rights
Warranty and Terms and Conditions 155
Your Right To Terminate Services
Credit Checks & Credit Information
Account Spending Limits ASL
Restrictions On Using Services
Deposits & Returning Deposits
Your Device, Number & E-mail Address Caller ID
Warranty and Terms and Conditions 157
Coverage Where Your Device Will Work
Porting/Transferring Phone Numbers
Roaming
About Data Services & Content
Specific Terms & Restrictions On Using Data Services
Activation & Miscellaneous Charges
Account & Service Charges Pro-rating Unused Minutes
Warranty and Terms and Conditions 159
How We Calculate Your Charges For Billing Purposes
Your Payments Late Fees
Your Bill
Taxes & Government Fees
Warranty and Terms and Conditions 161
Surcharges
Disputing Charges You Must Still Pay Undisputed Charges
Protecting Our Network & Services
Location Based Services
Your Privacy
Warranty and Terms and Conditions 163
You Agree We Are Not Responsible For Certain Problems
Or Other Emergency Calls
If Your Device Is Lost or Stolen
You Agree Our Liability Is Limited No Consequential Damages
Warranty and Terms and Conditions 165
Dispute Resolution
Exceptions To Our Agreement To Arbitrate Disputes
No Trial By Jury
No Class Actions
Indemnification
Providing Notice To Each Other Under The Agreement
168
Glossary and Index
170
Glossary 171
Glossary
172
Horizontal Estimated Position Error-Relates to GPS accuracy
Glossary 173
Kbps
174
Sprint Connection Manager
Glossary 175
TRU-Install
176
Index
Index 177
Mac, 117 Windows
178
Index 179
GPS Basic Windows only
180
Index 181
Network See Sprint network
182
Index 183
184
Sprint Location Services
Index 185
186
Index 187
188
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