Possible cause | Action |
The ribbon cartridge is incorrectly installed, causing the print head to jam.
The paper is not loaded properly, causing the print head to jam.
Make sure that the ribbon cartridge is correctly installed. Refer to Preparing the printer on page 9 of Chapter 2.
Remove all paper from the printer. Reload paper.
The print gap is not set “- Use the adjustment lever to
correctly.set the print gap. See Setting the print gap on page 63 of Chapter 4.
Static electricity caused by interference from nearby electrical devices or by a low level of humidity is affecting the printer’s operation.
Make sure that the printer is not too close to any devices with electric motors or raise the humidity level.
Inappropriate settings have Choose different settings in
been selected from your your application. application program.
