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Customer service information

If you experience any technical difficulties with your Star printer, please refer to Chapter 6- Troubleshooting on page 89. This chapter describes easy methods to diagnose and resolve some of the problems which you may encounter.

For further technical support, you should first contact your Authorized Star Dealer. If you require additional support, Star Micronics offers a wide variety of technical support services. Please use one of the telephone num- bers listed below, depending on the country in which your Star printer was purchased.

Star Micronics Technical Hotline:

North America:

1-908-572-3300

Hong Kong:

852-795-2335

Australia:

61-2-748-4300

New Zealand:

64-9-570-1470

Star Micronics FaxBack (Document Retrieval) System: Requires access to a facsimile machine or board with receive capability

North America:

1-908-572-4004

Star Micronics Bulletin Board Service:

Requires a computer modem

 

North America:

1-908-572-5010

United Kingdom:

44-494-461395

France:

33-1-305807

Germany:

49-69-780929

Netherlands:

31-73-424485

Australia and New Zealand:

61-2-748-2960

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Star Micronics NX-2450 manual Customer service information, Star Micronics Bulletin Board Service