Common problems and solutions
Possiblecause ~Action
1
Printer is not receiving I
power
Check whether the power
cord iscorrectly connected.
If it is, try adifferent power
cord.
Check whether the power
source is working by
unplugging the printer and
plugging in another device.
Possiblecause Action
1
The ribbon isjammed, ~Make sure that the ribbon
twisted or not set properly ~
between the print head and
the print head shield.
The print gap is not set
correctly.
cartridge is correctly
installed. Refer topreparing
the printer on page 9of
Chapter 2.
Use the adjustment lever to
set the print gap. Move the
~lever to alower (darker)
setting. See Setting theprint
gap on page 63 of
IChapter 4.
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