Common problems and solutions
Possible cause
Printer is not receiving
power
~Action
Check whether the power cord is correctly connected.
1If it is, try a different power I cord.
Check whether the power source is working by unplugging the printer and plugging in another device.
Possible cause
The ribbon is jammed, twisted or not set properly between the print head and the print head shield.
The print gap is not set correctly.
Action
1
~Make sure that the ribbon ~cartridge is correctly
installed. Refer to preparing the printer on page 9 of Chapter 2.
Use the adjustment lever to set the print gap. Move the
~lever to a lower (darker) setting. See Setting theprint gap on page 63 of
I Chapter 4.
