4Caring for Your Printer

Cleaning for media tray jams: media pick rollers

Approximate time to complete: 5 minutes

If you are experiencing media feeding problems including mispicks and multiple picks at the standard (upper) media tray, you can generally correct the problem by cleaning the media-pick rollers and the media pick pad with isopropyl alcohol. Refer to “Using isopropyl alcohol” on page 4-20 for more information.

The printer guides you through the necessary steps to perform cleaning. You will need the pick roller cleaning tray included in the cleaning kit when you run the Clean: Media Tray Jams routine from the printer’s front panel.

Note Media picking problems can also occur when the maintenance tray is not properly latched. You may need to remove and re-latch the maintenance tray to cure a media picking problem. Refer to “Replacing the maintenance tray” on page 4-8 for instructions.

1.When the printer is on and the Ready message appears, press the Clean button. The printer displays the first selection in the menu:

Clean:Light Stripes

<---- Clean Test

2.Press the left arrow(<---)button until the following message appears:

Clean:Media Tray Jams

<---- Clean Test

3.Press the Clean button once again.

4.The following message appears:

Print Instructions?

Continue Print

4-32Phaser 340 Color Printer

Page 132
Image 132
Tektronix manual Cleaning for media tray jams media pick rollers, 32Phaser 340 Color Printer