Phaser Color Printer
Page
Page
 Phaser 340 Warranty
 Terms in manual Caution
Users safety summary
Page
 Contents
 Printing
Viii Phaser 340 Color Printer
 Caring for Your Printer
 Phaser 340 Color Printer
Troubleshooting
 Technical Notes
Front Panel
 Xii Phaser 340 Color Printer
Moving Your Printer
Regulatory Information Index
 Introduction
 Introduction
 Introduction
 Introduction
 At a glance
Getting Set Up
 Checking the inventory
Getting Set Up
 9101-01b
 Optional accessories
 9101-70a
 Touring the printer
 Registering the printer
 Setting up the printer
Quick-Start Installation guide
Removing the packing material
 Installing the optional Lower Paper Tray Assembly
 10Phaser 340 Color Printer
Installing the optional Phaser Copystation
 Unlocking the transit restraint
 12Phaser 340 Color Printer
Installing the maintenance tray
 Close the front cover
 Loading ink sticks
14Phaser 340 Color Printer
 Selecting a media tray configuration
Office paper, letterhead, and label stock printing
Transparency printing
 Loading media trays
Media Sampler kit 16Phaser 340 Color Printer
 Loading paper and transparency trays
 18Phaser 340 Color Printer
Loading the Lower Paper Tray Assembly
 9101-56
 20Phaser 340 Color Printer
 Connecting the printer
Printer ports
Scsi standard
 22Phaser 340 Color Printer
 Scsi connections
PhaserShare network and serial connections
 24Phaser 340 Color Printer
Parallel connection
Parallel
 115
Turning on the printer
 26Phaser 340 Color Printer
As the printer warms up
Turning off the Startup
 Front panel controls
Accessing the front panel menu
 Selecting a language for the front panel
28Phaser 340 Color Printer
 Help Pages Overview
 30Phaser 340 Color Printer
Installing the printer’s software
 TK340172.PPD
PC software
 PC Software for Microsoft Windows
32Phaser 340 Color Printer
 Getting Set Up
 34Phaser 340 Color Printer
 PC Software for Microsoft Windows
 36Phaser 340 Color Printer
Diskette Asetup
 Getting Set Up
 38Phaser 340 Color Printer
PC Updating the driver software for Windows NT
Place all files at the top root level of the new diskette
 Stfplatform =
 40Phaser 340 Color Printer
 From the Printer menu, select Remove Printer
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PC DOS and setting up ports
 Macintosh software
 PPD files for drivers and applications installs the following
 Using the installer to load software
 46Phaser 340 Color Printer
LaserWriter 8.x setup
 Getting Set Up
 48Phaser 340 Color Printer
If the LaserWriter 8.x driver is not installed
 Not Installed, as appropriate
 50Phaser 340 Color Printer
Phaser 340 GX driver
Workstation users
DEC OpenVMS AXP
 Home
 Installing optional fonts
52Phaser 340 Color Printer
What next?
 Which platform?
Printing
 Printing
Printing from Windows
 Printing from Windows 3.1 and Windows NT
 Printing Reference
Printing from a PC DOS
 Printing from a Macintosh
 Printing from a Unix or VMS workstation
 Printing from specific applications
 Print quality modes
Selecting print features
 Selecting print quality modes from the front panel
 Color correction
Color correction mode Description
 Selecting TekColor corrections from the front panel
 Color sampler charts
 All about media
 Media trays
 Establishing a default media tray optional
 Paper Tray Assembly is connected to the printer
 Media weight and thickness
Media size
Tray type Paper type Transparency Label media
 Paper grain
 Mm 0.2 10.45 Mm 0.35 200 mm 283 mm
Margins and image area
 Media and ink handling tips
Image orientation
 Printing letterhead
 Printing transparencies
 Transparency quality tips
 Manual feed printing
 Sec
 Resident typefaces PostScript
Fonts
 9101-64
 Downloading Macintosh and TrueType fonts
Resident typefaces PCL5
 Printer languages PostScript, HP-GL, PCL5
Installing Macintosh screen fonts
 Application hints
Printing hints
Tektronix supplies and software
Getting the best results
 Overview
Caring for Your Printer
 Caring for Your Printer
Adding ink
 Printer ink sticks
Ink handling tips
 Emptying the waste tray
 When you open the front cover, the following message appears
 Printhead and invalidates the printer warranty
 Replacing the maintenance tray
 Replace Maintenance Tray
 All about media jams
 Locating jammed media
 Removing jammed media
 9101-29
 Cleaning pages
Cleaning the printer
 Cleaning supplies
 Reordering cleaning kit supplies
 Using isopropyl alcohol
 Problem type Solution
Identifying cleaning solutions
 Cleaning for light stripes printhead
 9101-49
 20Phaser 340 Color Printer
 Cleaning for ink smears internal paper path
 Warming Up Cancel
 Cleaning for ink smears paper feed rollers
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 Cleaning Update
 9101-33
 9101-32
 Cleaning for ink smears paper exit path
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 9101-35
 Cleaning Update
 9101-36
 9101-34
 Cleaning for media tray jams media pick rollers
 9101-27
 Cleaning
 Remove Cleaning Tray
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 Manually cleaning the upper pick roller
Cleaning Update Manually Cleaning Rollers
 9101-53
 9682-25
 Replace the upper media tray in the printer
 Approximate time to complete 1 minutes
Cleaning for lower tray jams paper-pick rollers
 Tektronix supplies the mark of quality
Phaser 340 ColorStix solid ink sticks in the printer
Ordering printer supplies
Order number Description
 Printer supplies and accessories contd
Supplies and Accessories
 Interface cables and adapters
Order number Description Connectors and cable length
 Supplies and Accessories
 Tektronix Bulletin Board Service
Printer service
If you need help
Customer Support Hotline
 Troubleshooting
Online services
 Ftp ftp.tek.com
 Using the automated fax systems
 Country Numbers
 Press #
Your area code When Country Country code Fax number finished
 Message Action
Front panel messages
 MessageAction
JamOpen Front Cover
 Waiting For Manual
 Symptom Solution
Problems and solutions
 Printing in the Chooser set to Off
Image quality problems contd
 Image prints in black-and-white instead of color
SymptomSolution
 Network problems
 Mode COM19600,N,8,1,P for serial port COM1
Transmission Retry to
Turn off Background Printing through the Chooser
 Ctrl-D. See the Phaser 340 Drivers and Utilities
 Operational hints
Hint/Symptom Solution
 Operational hints contd
Hint/SymptomSolution
 Troubleshooting 18Phaser 340 Color Printer
 Front panel overview
Front Panel
 Front Panel
Front panel buttons
 9101-66
 Two-line display
 Front panel indicators
Power Error
Indicator Blinking Off Power
 Enabling and disabling the front panel menu
 Front panel menu map
 Press
 Printing Help Pages
Technical Notes
 2Phaser 340 Color Printer
Printing the front panel menu map
Technical Notes
 Technical Notes a
Printing the configuration
 Printing the startup
4Phaser 340 Color Printer
 Enabling and disabling the startup
 Printing the demonstration pages
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 Printer standby modes
 8Phaser 340 Color Printer
Changing the Energy Star timeout
 Selecting the cleaning page source
 Parallel port
Parallel port signal descriptions
 Parallel port signal descriptions contd
 12Phaser 340 Color Printer
 Printer tilt
Specifications
 Safety and emissions
Width 40 cm 15.75 Weight 32 kg 70 lbs
Height 33 cm 13 Depth
 Extended features upgrade
Customizing your printer
Serial number What to order
 Expanding Your Printing System
Optional Lower Paper Tray Assembly
 Optional media trays
Benefits of multiple media trays
Expanding Your Printing System B
 Benefits of upgrading memory
Memory upgrades
 600 x 300 dpi upgrade
Font upgrade
 Benefits of networking the printer
PhaserShare network cards
 Phaser Copystation
PhaserPrint
PhaserSym
 Adding a hard disk for font storage
 Connecting one disk
 Only one disk can contain a Sys/Start file
 Connecting multiple disks
 Expanding Your Printing System 12Phaser 340 Color Printer
 Moving Your Printer
Removing the maintenance tray
 Moving Your Printer
Locking the transit restraint
 Moving Your Printer C
 Changing line voltage
 Declaration of conformity
Regulatory Information
 Regulatory Information
FCC Class B warning for 115 VAC equipment
 Msds for ColorStix ink sticks
Material Safety Data Sheets
Section I Product identification
Section II Information on ingredients
 Section IV First aid measures
Section III Hazards identification
Section V Firefighting measures
Section VI Accidental release measures
 Section IX Physical and chemical properties
Section Viii Exposure control-personal protection
Section X Stability and reactivity
Section XI Toxicological information
 Section XIV Transport information
Section Xiii Disposal considerations
Section XV Regulatory information
Section XVI Other information
 Msds for silicone oil
Silicone fluid found in maintenance tray
 Section Viii Exposure control personal protection
Section V Fire fighting measures
 Section X Toxicological information
Section XI Ecological information
Section XII Disposal considerations
 Epcra Reportable Ingredients None California Prop Not listed
 Index-1
Index
 Index-2Phaser 340 Color Printer
 Index-3
 Index-4Phaser 340 Color Printer
 Index-5
 Index-6Phaser 340 Color Printer
 Index-7
Sys/Start file
 Index-8Phaser 340 Color Printer