Troubleshooting 6
Network problems
SymptomSolution
The printer doesn’t ■ Always make network connections before turning on
appear in the Chooser. the printer. Turn the printer off, wait at least 15 seconds and turn the printer’s power on again.
■Check the termination; refer to the documentation for your network adapter or connector for information on termination.
■Check the configuration page to get the zone name and printer name. Refer to “Printing the configuration page” on page
■If you have changed the printer’s name, did you make it a unique name (not the same as any other printer in the zone)?
■Make sure that the correct network is selected in the Network Control Panel.
Printing and installation problems
SymptomSolution
You have problems ■ Refer to the Phaser 340 Drivers and Utilities Printing
printing from a specific Reference for
application.■ You can get tips on printing from specific applications (such as QuarkXPress and PageMaker) by contacting HAL, the Tektronix automated information system.
HAL faxes you information immediately on applications and other topics.
To receive a FAX catalog, call
Text prints in Courier The font you have specified is not available. The
font.standard Phaser 340 supports 17 resident fonts. An additional 52 fonts are optionally available, for a total of 69 fonts. Other fonts must be downloaded or available on a SCSI font disk. Refer to “Fonts” on page
User Manual |
