Tektronix 340 manual Operational hints contd, Hint/SymptomSolution

Troubleshooting 6

Operational hints (cont'd.)

Hint/SymptomSolution

Do not print on both sides of the media.

Do not print on both sides of the paper or transparency media. Printing on both sides causes ink to be offset onto the printer’s internal paper path and will require cleaning.

Paper jams occur when	■ Do not fill the paper tray above the fill indicator line.
you are using the paper	■ Is the paper too thick or thin for the printer? Refer to
tray.
	“All about media” on page 3-15 for more details on the
	type of paper you can use with the printer.
	■ Check that the maintenance tray is fully latched.
	■ You may need to clean the paper-pick rollers. Refer to
	“Cleaning for media tray jams: media pick rollers” on
	page 4-39 for details on cleaning these rollers.
The paper jams while	■ Wait until the front panel prompts you before inserting
you are using manual	media into the manual feed slot. Feed the paper or
feed.	transparency into the manual feed slot and let the
	printer take the media out of your hands.
	■ Select Manual Feed in the printer driver.
	■ Select the appropriate size media in the printer driver.
	■ Make sure to align the paper against the left edge of
	the manual feed slot.
	■ Is the paper too thick for manual feed? Refer to “Media
	weight and thickness” on page 3-21.
	■ Is the paper the appropriate size for the manual feed
	slot?
Ink Low message	Apply pressure to each row of ink sticks in the loading bin
appears when ink bins	to make sure they are not jammed.
are full.
Delayed printout.	See “Printer standby modes” on page A-9.
Printer outputs two prints	Printer is clearing print drum and reprinting image. Refer
after a jam is cleared.	to “All about media jams” on page 4-11.
Turn off the startup page. Refer to the Phaser 340 Drivers and Utilities
	Printing Reference or refer to “Enabling and disabling the
	startup page” on page A-7 in this manual.
Maintenance tray is	The printer locks the maintenance tray until it has cooled
locked inside printer.	down. Wait for a few minutes and try removing it again.

User Manual 6-17