Cleaning the printer

4-13

 

 

 

 

 

 

Cleaning pages

4-13

 

 

 

 

 

 

Cleaning supplies

4-14

 

 

 

 

 

Reordering cleaning kit supplies 4-15

 

 

 

Using isopropyl alcohol

4-16

 

 

 

 

 

Identifying cleaning solutions

4-17

 

 

 

 

Cleaning for light stripes: printhead

4-18

 

 

 

Cleaning for ink smears: internal paper path

4-21

 

Cleaning for ink smears: paper feed rollers

4-23

 

Cleaning for ink smears: paper exit path

4-27

 

Cleaning for media tray jams: media pick rollers 4-32

5

Supplies and Accessories

 

 

 

 

 

 

Tektronix supplies: the mark of quality

5-1

 

 

 

Ordering printer supplies

5-1

 

 

 

 

 

Interface cables and adapters

5-3

 

 

 

6

Troubleshooting

 

 

 

 

 

 

 

 

If you need help 6-1

 

 

 

 

 

 

 

Customer Support Hotline

6-1

 

 

 

 

Printer service

6-1

 

 

 

 

 

 

The Tektronix Bulletin Board Service

6-1

 

Online services

6-2

 

 

 

 

 

Using the automated fax systems

6-4

 

 

 

Front panel messages

6-7

 

 

 

 

 

 

Problems and solutions

6-10

 

 

 

 

Media feeding or jamming problems 6-10

Image quality problems 6-10

Network problems 6-13

Printing and installation problems 6-13

Operational hints 6-16

xPhaser 340 Color Printer

Page 10
Image 10
Tektronix manual Troubleshooting, Phaser 340 Color Printer