Tektronix 340 manual Mode COM19600,N,8,1,P for serial port COM1, Transmission Retry to

6Troubleshooting

Printing and installation problems (cont’d.)

Symptom	Solution
The image does not	■ PC users: If you are using the serial or parallel port,
finish printing (the printer	use the MODE command to set the PC’s
times out).	communication parameters. For example:
	MODE LPT1:,,P (for parallel port LPT1)
	MODE COM1:9600,N,8,1,P (for serial port COM1)
	■ Windows users: Double-click on the Control Panel.
	Double-click the Printers icon. Choose your Tektronix
	printer. Click the Connect button. Change the
	Transmission Retry to 850.
	■ Parallel port printing: If you get a timeout from the
	Connect dialog box, change the Ports selection from
	LPTX to LPTX.DOS. (Some Windows installations
	may say LPTX.OS2; X is either 1 or 2.)
The area of paper that	See “Margins and image area” on page 3-23 for more
the printer prints on is	details. To maximize the image area, you may have to
smaller than the media	adjust the margins in your application software.
size.
A Macintosh printed	■ You should install the LaserWriter 8.X printer driver and
image has shifted or the	Phaser 340 PPDs onto your Macintosh to select the
margins are not correct.	correct page sizes from the driver.
	■ Turn off Background Printing through the Chooser.
	■ Refer to the topic “Printing from a Macintosh” on
	page 3-5 for details on how to print from a Macintosh.
	■ Refer to the Phaser 340 Drivers and Utilities Printing
	Reference for details on the Phaser 340 driver.

6-14Phaser 340 Color Printer