Tektronix 340 manual Operational hints, Hint/Symptom Solution

6Troubleshooting

Printing and installation problems (cont’d.)

Symptom	Solution
The printer receives a file	To recover, press the Wakeup or Cancel button or
on the serial or parallel	turn the printer’s power off, wait at least 15 seconds, and
port and the job prints	turn the power on again. (If you reset the printer, you
successfully. After	must send the print job again.) To prevent this condition,
printing, the printer	do not set the wait timeout to 0. Also, print files should
displays Waiting For	not have extra characters after the End-of-File character
Data, goes into Standby	(Ctrl-D). See the Phaser 340 Drivers and Utilities
mode, but doesn’t come	Printing Reference for information on setting timeouts
out of Standby mode for	and the Ctrl-Dcharacter.
the next print job.
The startup page prints	If the printer detects a non-fatal error at power-up, the
although you disabled it.	startup page prints, even if you have disabled it. A red
	box on the startup page identifies the type of error. The
	printer’s power-up self-test can detect problems that do
	not necessarily make the printer completely inoperable.
	Examples of these non-fatal errors include faulty printer
	ports and some memory failures. The printer may
	require service.

You requested printing at 600 x 300 dpi but the page was output at 300 dpi print quality.

The standard configuration of the Phaser 340 supports 300 dpi resolution printing. 600 x 300 dpi printing for paper is optionally available. Refer to “Print quality modes” on page 3-8. Refer to “Printing the startup page” on page A-5 to find out the printer’s configuration.

Operational hints

Hint/Symptom	Solution
Leave the printer on.	When you turn off the printer, wait 15 seconds and then
	turn it on again, it performs a cleaning routine which
	consumes ink. To ensure optimum printing performance
	and best economy, leave the printer turned on overnight
	and during weekends.
	When the printer sits idle, it automatically switches to a
	standby level that keep it ready to use, but reduces
	energy consumption. Pressing a front panel button,
	opening a cover or sending a print job “wakes” the
	printer.

6-16Phaser 340 Color Printer