Toshiba 190F manual 136, Troubleshooting / Maintenance

Problem Solving

Troubleshooting / Maintenance

If You Have Any of These Problems

Mode	Symptom		Possible Cause / Action	Page
During Transmission	Document doesn't	1.	Check that your document is free of staples and paper
or Making Copies	feed/multiple feed		clips, and that it is not greasy or torn.
		2.	Check that your document is the right type to send through
			an ADF by consulting.	24
		3.	Check that the document is loaded properly.
	Does not stamp	Check Fax Parameter No. 4 and No. 28 settings.		112
	(For Facsimile)			113
	Stamp too light	Replace stamp or refill ink.		141
	(For Facsimile)
Transmission Copy	Vertical lines on the	Check own copy quality. If copy is OK, your machine has no		--
Quality or Copies	transmitted/copied	problem, report to the receiving party that they have a problem.
Quality	document	If copy is NG, clean the Document Scanning Area.
During Reception or	No recording paper	Replenish the recording paper.		28
Making Copies
	Recording paper	Remove the misfed paper.		32
	misfed
	Recording paper	Make sure that there is paper in the Paper Tray. Follow the		28
	doesn't advance into	instructions for loading paper.
	machine
	Recording paper	Check to see if the recording paper is jammed inside of the		32
	doesn't eject after	machine.
	printing
	Document auto	Check Print Reduction settings.		50
	reduction doesn't work
	Out of toner	Replace the Toner Cartridge.		30
Communication	No dial tone	1.	Check the connection of the telephone line.	22
		2.	Check the telephone line.
	No auto answer	1.	Check the connection of the telephone line.	22
		2.	Check the Reception mode setting. (Fax Parameter No. 17)	50
		3.	If the Fax Parameter No. 13 (Auto Journal Print) is set to
			“Valid” (default setting) and the machine is printing the
			received document(s) from memory, which also happens to
			be the 200th transaction, the machine will not automatically
			answer until the Transaction Journal completes printing.
	Cannot transmit or	An information code will be shown on the display. Refer to the		138
	receive	information code table to find out the trouble and solution.

136