Problem Solving

Information Code

When an anomaly occurs, the display may show one of the Information Codes listed below. These will help you to identify and correct the problem.

Info.

Meaning

 

Possible Action

Page

Code

 

 

 

 

 

 

 

 

 

 

030

Document is misfeeding.

1.

Reload the document properly.

32

 

 

2.

Remove the document jam.

 

 

 

3.

Adjust ADF.

 

 

 

 

 

 

031

Document is too long or jammed.

1.

Reload the document properly.

32

 

Document length exceeds 39.4 inches (1 meter). The

2.

Remove the document jam.

 

 

length limitation for 600 dpi, is subject to the available

 

 

 

 

Memory size.

 

 

 

 

600dpi

 

 

 

 

(Max. Length is 24 inches (600 mm))

 

 

 

 

 

 

 

061

ADF Cover is open.

Close the ADF Cover.

--

 

 

 

 

 

400

During initial connection, receiving station did not

1.

Check with the other party.

--

 

respond or communication error occurred.

2.

Reload the document and send again.

 

 

 

 

 

402

During initial connection, communication error

Reload the document and send again.

--

 

occurred.

 

 

 

 

 

 

 

403

No polling capability at the remote side.

Ask remote side to set “POLLED=ON”.

--

 

 

 

 

404/405

During initial connection, communication error

Reload the document and send again.

--

 

occurred.

 

 

 

 

 

 

 

406

Transmission Password does not match.

Check the password or the telephone number

--

 

Receiving Password does not match.

in One-Touch or Abbreviated station.

 

 

Received from an unauthorized station in Selective

 

 

 

 

Reception mode.

 

 

 

 

 

 

 

407

No confirmation from the receiving station for the

Wait a few minutes and send again.

--

 

previous page sent.

 

 

 

 

 

 

 

408/409

Remote side confirms previous page(s) is(are)

Wait a few minutes and send again.

--

 

illegible.

 

 

 

 

 

 

 

410

Communication aborted by the transmitting side.

Check with the other party.

--

 

 

 

 

411

Polling password does not match.

Check the polling password.

58

 

 

 

 

412

No data from the transmitting side.

Check with the other party.

--

 

 

 

 

414

Polling password does not match.

Check the polling password.

58

 

 

 

 

415

Polling transmission error.

Check the polling password.

58

 

 

 

 

416/417/

Received data has too many errors.

Check with the other party.

--

418/419

 

 

 

 

 

 

 

 

 

420/421

Machine goes to receiving mode, but receives no

1.

Remote side misdial.

--

 

command from the transmitting side.

2.

Check with the other party.

 

 

 

 

 

422/427

Interface is incompatible.

Check with the other party.

--

 

 

 

 

430/434

Communication error occurred while receiving.

Check with the other party.

--

 

 

 

 

436/490

Received data has too many errors.

Check with the other party.

--

 

 

 

 

 

138

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Image 138
Toshiba 190F manual 138, Information Code