8 WHEN SOMETHING IS WRONG WITH THE EQUIPMENT

When You Think Something Is Wrong With the Equipment

If you think there is something wrong with the equipment, check the following items.

yTo see the functions of the equipment such as copy or print, refer to their operator’s manuals (Copying Guide and Printing Guide respectively).

yChecking the operations or procedures may help you solve the problems. When you have what is not clear in operating the equipment or you think something is wrong with it, the operator’s manual for the function you are using will be helpful.

„General operations

Problem Description

Cause

Corrective Action

 

 

 

The equipment does not work at

The power cord is not securely

Insert the power cord into the outlet until it comes to a

all.

inserted into the outlet.

stop.

 

 

 

No icons or signs are displayed

The equipment is in the energy

Press the [START] button or the [ENERGY SAVER]

on the touch panel.

saving mode.

button to clear the energy saving mode.

 

 

Refer to the Quick Start Guide.

 

 

 

 

The equipment is turned off by the

Press the [START] button.

 

weekly timer.

 

 

 

 

The touch panel is dimmed.

The contrast of the touch panel is

Adjust the contrast lighter.

 

adjusted lower.

Refer to the MFP Management Guide.

 

 

 

The button does not respond to

The equipment is in the energy

Press the [START] button or the [ENERGY SAVER]

my operation.

saving mode.

button to clear the energy saving mode.

 

 

Refer to the Quick Start Guide.

 

 

 

 

The equipment is turned off by the

Press the [START] button.

 

weekly timer.

 

 

 

 

 

The equipment has not been ready

Wait until the message “Warming up” disappears and the

 

since it was turned on.

equipment is ready.

 

 

 

The window “Enter Department

The equipment is managed under the

Enter your department code. If you do not know it, contact

Code” appears.

department management function.

the administrator of the equipment.

 

 

 

The window “Enter the user

The equipment is managed under the

Enter your user name and password. If you do not know

name and Password” appears.

user management function.

them, contact the administrator of the equipment.

 

 

 

A message is displayed on the

Some trouble occurred in the

See the meaning of the message referring to the listing

touch panel.

equipment (or the message is

below:

 

displayed just for an ordinary

P.2 “Messages Displayed on the Touch Panel”

 

operation).

 

 

 

 

106 When You Think Something Is Wrong With the Equipment

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Toshiba 5520c manual When You Think Something Is Wrong With the Equipment, „ General operations