1 TROUBLESHOOTING FOR THE HARDWARE
8 Confirm that the paper size is correctly detected if you pressed [AUTO (mm)] or [AUTO inch] at step 7.
The detected paper size is indicated on the drawer button of the hardware device graphic image on the left side of the display.
An incorrect paper size indication or the “UNDEF” indication shows an unsuccessful detection. In this case, check if:
yThere is too much space between the paper and the side and end guides of the drawer.
yYou have selected [AUTO (inch)] even though AB format paper has been placed.
yYou have selected [AUTO (mm)] even though LT format paper has been placed.
9 Press the [USER FUNCTIONS] button to return to the basic menu and try copying or printing again.
Jam when making copies or prints (using the bypass tray)
1Press the [POWER] button on the control panel until a sound is heard.
“Shutdown in progress” appears on the menu. After a while, the power of the equipment is turned OFF.
2 Remove the jammed paper.
3 Press the [POWER] button on the control panel. The equipment starts
4 Place the paper on the bypass tray and set the paper size.
