Toshiba 5520c manual Store to e-Filing

7 CHECKING THE EQUIPMENT STATUS WITH TopAccess

Error Code	Problem Description	Corrective Action
	Failed to connect to network destination. Check	Make sure that the network folder is shared in your
	destination path.	network and retry the scan. If the error still occurs, ask
2D62		your administrator to check whether the IP address or
		path of the server is correct. Also make sure that the
		server is operating properly.
2D63	Specified network path is invalid. Check destination	Make sure that you specify the correct network folder
	path.	and retry the scan.
	Logon to file server failed. Check user name and	Make sure that you specify the correct user name and
2D64	password.	password to logon the file server, or you specify correct
		file server. Then retry the scan.
2D65	There are too many documents in the folder. Failed in	Delete the data in the local storage folder in the
	creating new document.	equipment and retry the scan.
2D66	Failed to process your job. Insufficient storage space.	Delete the data in the destination folder in the
		equipment and retry the scan.
2D67	FTP service is not available	Ask your administrator whether the FTP service is
		configured correctly.
2D68	File Sharing service is not available	Ask your administrator whether the SMB protocol is
		enabled.
2DA8	The HDD is running out of capacity for the shared folder	Delete the unnecessary data in HDD.
2DC0	Job canceled	(Job was canceled.)
2DC1	Power failure occurred	Make sure that the power cable is connected properly
		and it is inserted securely. Resend the job.
Store to e-Filing
2A10	Failed to acquire resource.	Retry the scan.
2A20	System fatal error.	Turn the power OFF and then back ON. Retry the scan.
2A40
2A50	Job canceled.	(Job was canceled.)
2A51	Power failure occurred.	Make sure that the power cable is connected properly
		and it is inserted securely. Resend the job.
2B10	There was no applicable job.	Retry the scan.
2B11	Job status failed.	Retry the scan.
2B20	Failed to access file.	Retry the scan.
2B21	Message size exceeded limit or maximum size.	You are sending too many documents at a time. Send
		your documents separately.
2B30	Insufficient disk space.	Delete unnecessary documents in e-Filing and try
		again.
	Failed to access Electronic Filing.	Make sure that the specified e-Filing or folder exists. (If
		not, this error would not occur.) Delete the specified e-
2B31		Filing or folder and reset them. Retry the job in error. If
		the specified e-Filing or folder cannot be deleted,
		contact your service representative.
	Failed to print Electronic Filing document.	Make sure that the specified document exists. (If not,
		this error would not occur.) Delete the specified
2B32		document and reset them. Retry the job in error. If the
		specified document cannot be deleted, contact your
		service representative.
	Failed to process image.	Turn the power OFF and then back ON. Retry the scan.
2B50		If the error still occurs, contact your service
		representative.
	Failed to process print image.	Make sure that the Function List can be printed out.
2B51		Retry the print. If the error still occurs, contact your
		service representative.
2B60	The folder was renamed. A folder of the same name	The same named folder cannot be created in the same
	already existed.	box.
2B70	The document was renamed. A document of the same	The same named document cannot be created in the
	name already existed.	same box or folder.
2B71	The storage period of e-Filing documents will expire	Check whether necessary documents are stored in e-
		Filing. The documents will be deleted in a few days.
2B80	The HDD for storing e-Filing data is running out of	Delete unnecessary documents in e-Filing.
	space.

Error Codes 103