Toshiba 5520c manual Device name

7 CHECKING THE EQUIPMENT STATUS WITH TopAccess

Error Code	Problem Description	Corrective Action
	SMTP server connection error	Ask your administrator to set the login name or password of the SMTP
1C69		server and perform the job again. Check whether the SMTP server is
		operating properly.
	HOST NAME error	Ask your administrator to check if there is an illegal character in the
1C6A		device name. Delete the illegal character and reset the appropriate
		device name.
	Terminal mail address error	Ask your administrator to check the SMTP Authentication method or if
1C6B		there is an illegal character in the Terminal mail address. Set the correct
		SMTP Authentication method or delete the illegal character in the
		Terminal mail address.
	Destination mail address error	Check if there is an illegal character in the Destination E-mail address.
1C6C		Delete the illegal character and reset the appropriate Destination E-mail
		address, then perform the job again.
1C6D	System error	Turn the power OFF and then back ON. Perform the job in error again. If
		the error still occurs, contact your service representative.
1C70	SMTP client OFF	Ask your administrator to enable the SMTP Client and perform the job
		again.
1C71	SMTP authentication error	Confirm that the login name and password are correct. If SSL is enabled,
		make sure that SSL port number is correctly set.
1C72	POP Before SMTP error	Confirm that the POP Before SMTP settings and POP3 settings are
		correct.
1C80	Internet Fax transmission failure when	Check the “Received Internet Fax Forward” settings.
	processing E-mail job received
1C81	Onramp Gateway transmission failure	Check the mail box settings.
1C82	Internet Fax transmission failure when	Check the “Received Fax Forward” setting.
	processing Fax job received
1CC1	Power failure	Check whether the power cable is connected properly and it is inserted
		securely. Check whether the power voltage is unstable.
3A10-3A12	MIME format error	Ask the sender to resend the Email in the MIME1.0 format.
3A20-3A22	Email process error	Ask the sender to resend the Email.
3A30	Partial Email timeout error	Ask the sender to resend the Email, or change the Partial Wait time
		setting.
3A40	Invalid partial Email received	Ask the sender to resend the partial Email in the RFC2046 format.
	HDD full error	Ask the sender to resend the Email by separating it into several Emails. If
3A50-3A52		this error occurs because the paper empty occurs and too much waiting
		jobs are stored in the hard disk, add the paper to activate other jobs.
	HDD full alert	Ask the sender to resend the Email by separating it into several Emails. If
3A60-3A62		this error occurs because the paper empty occurs and too many waiting
		jobs are stored in the hard disk, add the paper to activate other jobs.
3A70	Interrupt partial Email reception	Ask your administrator to enable the Enable Partial Email setting and ask
		the sender to resend the Email.
3A80-3A82	Partial Email disabled	Ask your administrator to enable the Enable Partial Email setting and ask
		the sender to resend the Email.
3B10-3B12	Email format error	Ask the sender to resend the Email.
3B20-3B22	Context-Type error	Ask the sender to resend the Email with attached files that are TIFF
		format.
3B30-3B32	Invalid character set	Ask the sender to resend the Email in the ISO-8559-1/2 format.
3B40-3B42	Email decode error	Ask the sender to resend the Email.
3C10-3C13	TIFF analysis error	Ask the sender to resend the Email with attached files that are TIFF
		format.
3C20-3C22	TIFF compression error	Ask the sender to resend the Email with attached TIFF files in the MH,
		MR, MMR, or JBIG compression.
	TIFF resolution error	Ask the sender to resend the Email with attached TIFF files whose
3C30-3C32		resolution is either 200 x 100, 200 x 200, 200 x 400, 300 x 300, or 400 x
		400 dpi.
3C40-3C42	TIFF paper size error	Ask the sender to resend the Email with attached TIFF files that can be
		printed on the paper available for the equipment.
3C50-3C52	Offramp transmission error	Ask the sender to specify the correct fax numbers and resend the Email.

Error Codes 99