Toshiba 5520c manual Messages Displayed on the Touch Panel, Message Problem Description Solution

1 TROUBLESHOOTING FOR THE HARDWARE

Messages Displayed on the Touch Panel

When a message appears on the touch panel, see the table below to solve the problem.

Message	Problem Description	Solution
Close *** cover.	The cover indicated by *** is open.	Check the cover on the touch panel and close it.
Misfeed in ***	Paper jam has occurred inside the	Remove the jammed paper following the guidance
	equipment.	displayed on the touch panel.
		P.11 “Clearing a Paper Jam”
Install new *** toner cartridge	No toner is left. “***” indicates the	See the color indication on the touch panel and
	color.	replace the toner cartridge.
	(The colors are shown abbreviated	(About another 2000 copies can be made after this
	when two or more toners are running	message appears. The number varies depending on
	out: Y: yellow, M: magenta, C: cyan,	the conditions of copying.)
	and K: black.)	P.46 “Replacing a Toner Cartridge”
Check paper size setting on control	Paper jam has occurred because of	Just removing the jammed paper does not prevent
panel for drawer N	the mismatch between the paper size	another paper jam. Be sure to correctly register the
	placed in drawer N and the size	paper size in the equipment.
	registered for drawer N on the	P.33 “Clearing paper jams caused by a wrong
	equipment.	paper size setting”
Check paper type setting for drawer N	Paper jam has occurred because of	Just removing the jammed paper does not prevent
	the mismatch between the paper type	another paper jam. Be sure to correctly register the
	placed in a drawer N and the type	paper type in the equipment.
	registered for the drawer N on the	P.38 “Clearing paper jams caused by a wrong
	equipment.	paper type setting”
Paper for left drawer can be added	No paper is left in the left tray of the	You can add paper while the copy function is in
	Tandem Large Capacity Feeder.	operation. Open the drawer of the Tandem Large
		Capacity Feeder and add paper in the left drawer.
		For details, refer to Chapter 1 of the Copying Guide.
TRU Box needs to be replaced	The TRU box requires replacement	Contact your service representative.
(Please make a service call)	by a service technician.
Prepare new waste toner box	The waste toner box is nearly full.	Have a new waste toner box ready for the
		replacement.
Wait (Performing Self-check)	The equipment is undergoing the	Wait until the maintenance is completed and the
	maintenance to keep its imaging	message disappears.
	quality.
Check the original and set it again	The original is jammed inside of the	Remove the jammed original following the guidance
	Reversing Automatic Document	on the touch panel.
	Feeder.	P.13 “Paper jam in the Reversing Automatic
		Document Feeder”
	The direction or the size of the	Check the direction and the size of the original and
	original placed on the Reversing	then replace it on the Reversing Automatic Document
	Automatic Document Feeder is	Feeder. Then reattempt the operation.
	incorrect.
Change direction of original	The orientation of the original placed	Change the orientation of the original by 90 degrees
	on the original glass is incorrect.	and place it on the original glass.
Time for Developer (*) Maintenance.	Little developer remains. “*” indicates	Contact your service representative.
(The colors are shown abbreviated:	the color of the developer.
Y: yellow, M: magenta, C: cyan and K:
black.)
Cannot print this paper size	A printing was attempted but failed.	Delete the failed print job, select the appropriate tray
Select the other Drawer	The paper could not be output on the	for the paper, and perform printing again.
	tray selected for the paper output
	because of the mismatch between the
	paper size and the tray.
	1. The paper with the size of 320
	mm x 450 mm, 320 mm x 460 mm
	or 330 mm x 483 mm (13" x 19")
	was attempted to be output in the
	lower receiving tray of MJ-1103/
	MJ-1104.
	2. The paper with the length of 457
	mm (18") or longer was attempted
	to be output in the lower receiving
	tray of MJ-1103/MJ-1104.
	3. The paper with the length of 483
	mm (19") or longer was attempted
	to be output in the receiving tray
	of the Finisher.

8 Messages Displayed on the Touch Panel