Toshiba 5520c manual Equipment by yourself

1 TROUBLESHOOTING FOR THE HARDWARE

Message	Problem Description		Solution
Cannot print this paper type	A printing was attempted but failed.	Delete the failed print job, select the appropriate tray
Set the other paper type	The paper could not be output in the	for the paper, and perform printing again.
	tray selected for the paper output
	because of the mismatch between the
	paper type and the tray.
	(Special paper or thick 4 paper was
	attempted to be output in the lower
	receiving tray of MJ-1103/MJ-1104.)
Change from this mode	The number of originals to be	Ask your administrator for details of setting the limit for
Count over, cannot store anymore	scanned has exceeded the limit	the number of copies.
	specified with the department or user
	code during scanning.
READY (CHECK SADDLE STITCH	Staple jam has occurred in the stapler	Remove the jammed staples.
STAPLER)	of the Saddle Stitch unit.	P.43 “Staple jam in the Saddle Stitch unit”
READY (CHECK SADDLE STITCH	No staples remain in the stapler of the	Refill the staples.
STAPLER)	Saddle Stitch unit.	P.55 “Refilling the Saddle Stitch unit staples”
READY (CHECK STAPLER)	Staple jam has occurred in the stapler	Remove the jammed staples.
	of the Finisher.	P.42 “Clearing a Staple Jam”
READY (CHECK STAPLER)	No staples remain in the stapler of the	Refill the staples.
	Finisher.	P.54 “Refilling With Staples”
READY (HOLE PUNCH DUST BIN IS	The hole punch dust bin is full of	Remove the paper punchings.
FULL)	paper punchings.	P.58 “Cleaning the Hole Punch Dust Bin”
READY (INNER TRAY FULL)	The exit tray of the equipment is full of	Remove the paper from the exit tray of the equipment.
	paper.
Cannot copy	The number of originals to be	Ask your administrator for details of setting the limit for
Check DEPARTMENT COUNTER	scanned has exceeded the limit	the number of copies.
	specified with the department code
	during scanning.
Add paper	No paper remains in a drawer or on	Set paper in the drawer or on the bypass tray. The
	the bypass tray.	touch panel indicates which drawer (or the bypass
		tray) has no paper.
		To set paper, refer to the Copying Guide.
Call for service	The equipment requires adjusting by	Contact your service representative with the error
	a service technician.	code (C***) displayed on the right side of the touch
		panel.
		Never attempt to repair, disassemble or modify
		the equipment by yourself.
		You could cause a fire or get an electric shock.
		Always contact your service representative for
		maintenance or repair of the internal parts of the
		equipment.
Examine stapler in the Saddle Stitch	Staple jam has occurred in the stapler	Remove the jammed staples.
unit	of the Saddle Stitch unit.	P.43 “Staple jam in the Saddle Stitch unit”
Check staple cartridge in the Saddle	No staples remain in the stapler of the	Refill the staples.
Stitch unit	Saddle Stitch unit.	P.54 “Refilling With Staples”
Check staple cartridge	No staples remain in the stapler of the	Refill the staples.
	Finisher.	P.54 “Refilling With Staples”
Examine Stapler	Staple jam has occurred in the stapler	Remove the jammed staples.
	of the Finisher.	P.42 “Clearing a Staple Jam”
Saving energy Press START button	The equipment has entered into the	Press any of the [START], [COPY], [e-FILING],
	energy saving mode since it has not	[SCAN], [PRINT], [FAX] and [ENERGY SAVER]
	been used for a certain time.	buttons to clear the energy saving mode.
CHANGE DRAWER TO CORRECT	No paper suitable for the original is	Place the suitable size paper for the original in the
PAPER SIZE	set.	drawer.
Time for periodic maintenance	The equipment requires inspection	Contact your service representative for maintenance.
	and maintenance by a service
	technician.

Messages Displayed on the Touch Panel 9