7 CHECKING THE EQUIPMENT STATUS WITH TopAccess
TopAccess Message | Corrective Action |
|
|
Authentication Method mismatch | Mismatch in IKE authentication type. Check the Authentication |
| type in MFP and peer. |
|
|
IKE Version mismatch | Mismatch in IKE version. Check the IKE version in MFP and peer. |
|
|
Encapsulation mode mismatch | Check the IPsec mode (Transport/Tunnel) in MFP and peer. |
|
|
Peer IP Address mismatch | Remote Traffic selector mismatch. Check the destination address/ |
| port in IPsec filter. |
|
|
Local IP Address mismatch | Local traffic selector mismatch. Check the source address/port in |
| IPsec filter. |
|
|
Local ID mismatch | Check the user certificate in MFP. |
|
|
Remote ID mismatch | Check the user certificate in peer machine. |
|
|
IKEv1/IKEv2 Timed out | Check the network connectivity between MFP and peer machine. |
| Select the Flush Connections Option and retry. |
|
|
It succeeded in the acquisition of the certificate | It succeeded in the acquisition of the certificate. |
|
|
An unknown error occurred by SCEP | Verify the Network Settings again and retry generating certificates. |
|
|
Timeout error | 1) Check the IP address / FQDN of the CA server and verify the |
| Network Settings. |
| 2)Increase the timeout value and retry generating certificates |
| again. |
|
|
file save error | Try |
|
|
SCEP operation is failed | Check the challenge phrase. It may be because of the wrong |
| challenge phrase. |
|
|
