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Toshiba
5520c
manual
User information
Models:
5520c
1
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114 pages
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Troubleshooting
Error codes
„ Clearing print job errors
Maintenance
Copying Problems
Power Failure
Page 112
Image 112
U
User information
106
W
Waste toner box - replacing
52
110 INDEX
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Page 113
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Page 113
Contents
Troubleshooting Guide
Page
„ How to read this manual ‰ Symbols in this manual
Preface
‰ Screens
‰ Trademarks
Page
Contents
Troubleshooting for Scanning
When Something is Wrong with the Equipment
Contents
Troubleshooting for Hardware
Message Problem Description Solution
Messages Displayed on the Touch Panel
Equipment by yourself
Power Failure
Clearing a Paper Jam
„ Locating a paper jam
„ Clearing a paper jam
‰ Tips on removing the jammed paper
‰ If paper jams occur frequently
„ Paper jam in the Reversing Automatic Document Feeder
Under the guide plate
„ Paper jam in the External Large Capacity Feeder optional
Clearing a Paper Jam
„ Paper jam in the drawer feeding portion
„ Paper jam in the right side of the equipment
„ Paper jam in the bypass tray
‰ Transport unit
‰ Fuser unit
Be careful not to cut yourself on the paper
„ Paper jam in the duplexing unit
Close the bypass tray
Clearing a Paper Jam
When the Hole Punch Unit is not installed
Clearing a Paper Jam
„ Paper jam in the Saddle Stitch unit optional
Clearing a Paper Jam
Push down the two green levers
Close it by pressing the two knobs
„ Paper jam in the receiving unit ‰ Receiving tray
‰ Side receiving tray
‰ Receiving tray lower cover
„ Paper jam in the bridge unit
„ Clearing paper jams caused by a wrong paper size setting
‰ Jam when making copies or prints using a drawer
Clearing a Paper Jam
‰ Jam when making copies or prints using the bypass tray
‰ Jam when printing from the FAX
„ Clearing paper jams caused by a wrong paper type setting
‰ Jam when making copies or prints
Clearing a Paper Jam
‰ Jam when printing from the FAX
Clearing a Paper Jam
Clearing a Staple Jam
„ Staple jam in the Finisher
„ Staple jam in the Saddle Stitch unit
Clearing a Staple Jam
Return the Saddle Stitch unit to its original position
Replacing a Toner Cartridge
Never attempt to incinerate toner cartridges
Replacing a Toner Cartridge
Replacing a Toner Cartridge
„ Replacing a Near Empty toner cartridge
Replacing a Toner Cartridge
Press Finish
Replacing the Waste Toner Box
Never attempt to incinerate waste toner boxes
Replacing the Waste Toner Box
Refilling With Staples
„ Refilling the Finisher staples
„ Refilling the Saddle Stitch unit staples
Press down the transparent cover of the cartridge
Return the Saddle Stitch unit to its original position
Cleaning the Hole Punch Dust Bin
Troubleshooting for Copying
Copying Problems
Problem Description Cause Corrective Action
Guide
Page
Troubleshooting for Printing
Print Job Problems
„ Clearing print job errors
Problem Description
Printer Driver Problems
„ Cannot print port setting problems
„ Cannot print Snmp Community Name problems
„ Command line options not processed
„ Retrieval of printer configuration failed
„ Cannot print a job as expected using PS3 printer driver
„ Cannot print with SMB print
Network Connection Problems
„ Cannot print properly with AppleTalk print
Client Problems
„ Checking the client status
„ Startup page not printed
Hardware Problems
„ Print jobs not output
Troubleshooting for Scanning
„ Cannot E-mail my scans
Scanning Problems
„ Cannot find the data saved in the shared folder
Troubleshooting for e-Filing
„ e-Filing Web Utility terminates the session
Filing Web Utility Problems
„ Numerous sub windows repeatedly appear
„ Error messages
Message Corrective Action
Filing Web Utility Problems
Troubleshooting for Network Connections
Locating the Equipment in the Network
„ Cannot locate the equipment in the network
„ Cannot locate the equipment with Local Discovery
„ Equipment does not respond to ping command
Check the network settings following the checklist below
Ldap Search and Authentication Problems
„ Ldap authentication takes a long time
Printing Problems Network Related
„ IPP print in a Windows operating system environment
„ Novell print in a NetWare environment
„ Macintosh environment
„ UNIX/Linux environment
Network Fax N/W-Fax Driver Problems
„ N/W-Fax Driver Installation Error Messages
‰ Setup needs to copy Windows NT files
‰ Client software CD now required
‰ Location does not contain information about your hardware
‰ Problem with the current printer setup
‰ This port is currently in use
‰ Fax transmission cannot be performed with a cover sheet
Page
Checking the Equipment Status
Hardware Status Icons on TopAccess Device Tab
Printer Error
Paper Empty
Error Messages
TopAccess Message Corrective Action
Documents in the Scan folder have been deleted by a user
MFP
Error Messages
Error Codes
„ Error codes on print jobs
A2A1
„ Error codes on transmission and reception
Device name
3D20
„ Error codes on scan jobs
Save as File
Store to e-Filing
Perform the print with the administrator’s password. If
When Something is Wrong with the Equipment
When You Think Something Is Wrong With the Equipment
„ General operations
„ Originals and paper
Regular Maintenance
Scanning area surface of the long rectangular glass
Index
User information
FC-5520C/6520C/6530C OME080006C0
Multifunctional Digital Color Systems
