CONTENTS

 

Preface

1

Chapter 1 TROUBLESHOOTING FOR THE HARDWARE

 

Messages Displayed on the Touch Panel

8

Clearing a Paper Jam

11

Locating a paper jam

11

Clearing a paper jam

12

Paper jam in the Reversing Automatic Document Feeder

13

Paper jam in the External Large Capacity Feeder (optional)

15

Paper jam in the drawer feeding portion

17

Paper jam in the bypass tray

18

Paper jam in the right side of the equipment

18

Paper jam in the duplexing unit

21

Paper jam in the Finisher and the Hole Punch Unit (both optional)

22

Paper jam in the Saddle Stitch unit (optional)

26

Paper jam in the receiving unit

30

Paper jam in the bridge unit

32

Clearing paper jams caused by a wrong paper size setting

33

Clearing paper jams caused by a wrong paper type setting

38

Clearing a Staple Jam

42

Staple jam in the Finisher

42

Staple jam in the Saddle Stitch unit

43

Replacing a Toner Cartridge

46

Replacing a “Near Empty” toner cartridge

49

Replacing the Waste Toner Box

52

Refilling With Staples

54

Refilling the Finisher staples

54

Refilling the Saddle Stitch unit staples

55

Cleaning the Hole Punch Dust Bin

58

Chapter 2 TROUBLESHOOTING FOR COPYING

 

Copying Problems

60

Chapter 3 TROUBLESHOOTING FOR PRINTING

 

Print Job Problems

64

Clearing print job errors

64

Cannot remember the document password for a Private Print job

65

Printer Driver Problems

66

Cannot print (port setting problems)

66

Cannot print (SNMP Community Name problems)

66

Command line options not processed

66

Retrieval of printer configuration failed

67

Cannot print a job as expected using PS3 printer driver

67

Cannot change settings on the [Fonts] tab and the [Configuration] tab

67

Network Connection Problems

68

Cannot print with the equipment (network connection problems)

68

Cannot print with SMB print

68

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Toshiba 5520c manual Contents