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Toshiba
5520c
manual
Models:
5520c
1
90
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114 pages
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Troubleshooting
Error codes
Clearing print job errors
Maintenance
Copying Problems
Power Failure
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Contents
Troubleshooting Guide
Page
Screens
How to read this manual Symbols in this manual
Preface
Trademarks
Page
Contents
Troubleshooting for Scanning
When Something is Wrong with the Equipment
Contents
Troubleshooting for Hardware
Message Problem Description Solution
Messages Displayed on the Touch Panel
Equipment by yourself
Power Failure
Clearing a Paper Jam
Locating a paper jam
Clearing a paper jam
Tips on removing the jammed paper
If paper jams occur frequently
Paper jam in the Reversing Automatic Document Feeder
Under the guide plate
Paper jam in the External Large Capacity Feeder optional
Clearing a Paper Jam
Paper jam in the drawer feeding portion
Paper jam in the bypass tray
Paper jam in the right side of the equipment
Transport unit
Fuser unit
Be careful not to cut yourself on the paper
Paper jam in the duplexing unit
Close the bypass tray
Clearing a Paper Jam
When the Hole Punch Unit is not installed
Clearing a Paper Jam
Paper jam in the Saddle Stitch unit optional
Clearing a Paper Jam
Push down the two green levers
Close it by pressing the two knobs
Paper jam in the receiving unit Receiving tray
Side receiving tray
Receiving tray lower cover
Paper jam in the bridge unit
Clearing paper jams caused by a wrong paper size setting
Jam when making copies or prints using a drawer
Clearing a Paper Jam
Jam when making copies or prints using the bypass tray
Jam when printing from the FAX
Clearing paper jams caused by a wrong paper type setting
Jam when making copies or prints
Clearing a Paper Jam
Jam when printing from the FAX
Clearing a Paper Jam
Clearing a Staple Jam
Staple jam in the Finisher
Staple jam in the Saddle Stitch unit
Clearing a Staple Jam
Return the Saddle Stitch unit to its original position
Replacing a Toner Cartridge
Never attempt to incinerate toner cartridges
Replacing a Toner Cartridge
Replacing a Toner Cartridge
Replacing a Near Empty toner cartridge
Replacing a Toner Cartridge
Press Finish
Replacing the Waste Toner Box
Never attempt to incinerate waste toner boxes
Replacing the Waste Toner Box
Refilling With Staples
Refilling the Finisher staples
Refilling the Saddle Stitch unit staples
Press down the transparent cover of the cartridge
Return the Saddle Stitch unit to its original position
Cleaning the Hole Punch Dust Bin
Troubleshooting for Copying
Copying Problems
Problem Description Cause Corrective Action
Guide
Page
Troubleshooting for Printing
Print Job Problems
Clearing print job errors
Problem Description
Cannot print Snmp Community Name problems
Printer Driver Problems
Cannot print port setting problems
Command line options not processed
Retrieval of printer configuration failed
Cannot print a job as expected using PS3 printer driver
Network Connection Problems
Cannot print with SMB print
Cannot print properly with AppleTalk print
Client Problems
Checking the client status
Hardware Problems
Startup page not printed
Print jobs not output
Troubleshooting for Scanning
Scanning Problems
Cannot E-mail my scans
Cannot find the data saved in the shared folder
Troubleshooting for e-Filing
Filing Web Utility Problems
e-Filing Web Utility terminates the session
Numerous sub windows repeatedly appear
Error messages
Message Corrective Action
Filing Web Utility Problems
Troubleshooting for Network Connections
Locating the Equipment in the Network
Cannot locate the equipment in the network
Cannot locate the equipment with Local Discovery
Equipment does not respond to ping command
Check the network settings following the checklist below
Ldap Search and Authentication Problems
Ldap authentication takes a long time
Printing Problems Network Related
IPP print in a Windows operating system environment
Novell print in a NetWare environment
Macintosh environment
UNIX/Linux environment
Setup needs to copy Windows NT files
Network Fax N/W-Fax Driver Problems
N/W-Fax Driver Installation Error Messages
Client software CD now required
Problem with the current printer setup
Location does not contain information about your hardware
This port is currently in use
Fax transmission cannot be performed with a cover sheet
Page
Checking the Equipment Status
Hardware Status Icons on TopAccess Device Tab
Printer Error
Paper Empty
Error Messages
TopAccess Message Corrective Action
Documents in the Scan folder have been deleted by a user
MFP
Error Messages
Error Codes
Error codes on print jobs
A2A1
Error codes on transmission and reception
Device name
3D20
Error codes on scan jobs
Save as File
Store to e-Filing
Perform the print with the administrator’s password. If
When Something is Wrong with the Equipment
When You Think Something Is Wrong With the Equipment
General operations
Originals and paper
Regular Maintenance
Scanning area surface of the long rectangular glass
Index
User information
FC-5520C/6520C/6530C OME080006C0
Multifunctional Digital Color Systems
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