5. TROUBLESHOOTING EO1-33032
5.3 Removing Jammed Media
5- 3
5.3 Removing Jammed
Media
5.4 Threshold Setting
This section describes in detail how to remove jammed media from the
printer.
1. Open the top cover.
2. Turn the head lever and the pinch roller lever to position , then open
the ribbon shaft holder plate.
3. Pull out the media guide plate from the printer side.
4. Remove the ribbon and media.
5. Remove the jammed media from the printer. DO NOT USE any sharp
implements or tools as these could damage the printer.
To maintain a constant print position the printer uses the Transmissive
Sensor to detect the gap between labels by measuring the amount of light
passing through the media. When the media is pre-printed, darker (or
more dense) inks can interfere with this process causing paper jam errors.
To get around this problem a minimum threshold can be set for the sensor
in the following way.
Threshold setting procedure
1. Turn the power ON. The printer is in stand by mode.
2. Load the media.
3. Press the [PAUSE] key.
4. The printer enters the pause mode.
5. Press and hold the [PAUSE] key for at least 3 seconds in the pause
state.
6. The sensor type is displayed.
7. Select the sensor to be adjusted by pressing the [FEED] key.
CAUTION!
Do not use any tool that
may damage the print
head.
NOTES:
1. If the [PAUSE] key is
released within 3 seconds
while in the pause state, the
paper will not feed.
2. Failure to feed more than
1.5 labels may result in an
incorrect threshold setting.
3. While the Print Head Block
is raised, the [PAUSE] key
does not work.
4. A paper end error cannot
be detected during paper
feed.
5. Selecting the Transmissive
Sensor (for pre-printed
labels) within software
commands allows the
printer to detect the proper
print start position even
when using pre-printed
labels.
6. If using the transmissive
sensor and the printer
continues to print out of
position even after setting
the threshold, adjust the
Feed Gap Sensor in the
system mode. Reset the
threshold again. Make sure
that the Transmissive
Sensor (for pre-printed
labels) is selected in the
feed and issue commands.
[FEED] key
Black Mark Sensor
Feed Gap Sensor