Removing Jammed Media, Threshold Setting | Toshiba R-TH10, B-492L

Feed Gap Sensor

5. TROUBLESHOOTING

EO1-33032

5.3 Removing Jammed Media

5.3Removing Jammed Media

CAUTION!

Do not use any tool that may damage the print head.

5.4 Threshold Setting

NOTES:

1.If the [PAUSE] key is released within 3 seconds while in the pause state, the paper will not feed.

2.Failure to feed more than 1.5 labels may result in an incorrect threshold setting.

3.While the Print Head Block is raised, the [PAUSE] key does not work.

4.A paper end error cannot be detected during paper feed.

5.Selecting the Transmissive Sensor (for pre-printed labels) within software commands allows the printer to detect the proper print start position even when using pre-printed labels.

6.If using the transmissive sensor and the printer continues to print out of position even after setting the threshold, adjust the Feed Gap Sensor in the system mode. Reset the threshold again. Make sure that the Transmissive Sensor (for pre-printed labels) is selected in the feed and issue commands.

This section describes in detail how to remove jammed media from the printer.

1.Open the top cover.

2.Turn the head lever and the pinch roller lever to position @, then open the ribbon shaft holder plate.

3.Pull out the media guide plate from the printer side.

4.Remove the ribbon and media.

5.Remove the jammed media from the printer. DO NOT USE any sharp implements or tools as these could damage the printer.

o maintain a constant print position the printer uses the Transmissive Sensor to detect the gap between labels by measuring the amount of light passing through21/,1(the media. When the media is pre-printed, darker (or more dense) inks can interfere with this process causing paper jam errors.

o get around this problem a minimum threshold can be set for the sensor in the following way.

TThreshold3$86(setting procedure

1. Turn the power ON. The printer is in stand by mode.

2. Load 75the$160,66,9(media.

3. Press the [PAUSE] key.

4. The printer5()/(&7,9(enters the pause mode.

5. Press and hold the [PAUSE] key for at least 3 seconds in the pause state.

6. The sensor type is displayed.

7. Select the sensor to be adjusted by pressing the [FEED] key.

Black Mark Sensor

75$160,66,9([FEED] key

5- 3

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Toshiba R-TH10, B-492L owner manual Removing Jammed Media, Threshold Setting

Contents

492L/R-TH10 Series For QP CE Compliance for EU only For QQ Wkhsoxj Precautions Request Regarding Maintenance Table of Contents Appendix 2 Messages and LED Product Overview Introduction FeaturesAccessories Unpacking Appearance of the Printer DimensionsType Front View Type Side View Operation Panel InteriorType Appearance of the Power Supply Unit Printer Setup Precautions Procedure before Operation Connecting the Cables to Your Printer Connecting the Power Cord Turning on the Printer Turning the PrinterTurning OFF the Printer Causing injury Loading the Media Paper Holder Media Guide Setting the feed gap sensor position Setting the black mark sensor position Batch mode Strip mode Loading the Media Loading the Ribbon Pcmcia Cards Test Print Inserting the Optional Pcmcia Cards On Line Mode Operation Panel Operation To be printed Cleaning MaintenancePrint Head/Platen Media Guide Plate/ Pinch Roller/Sensors Pinch Roller Feed Roller Paper Guide B Locking Screw Paper Holder Covers and Panels Care/Handling of the Media and Ribbon Error Messages Problems/Causes Solutions TroubleshootingError Messages Restart key Error Messages Problems/Cause Solutions Possible ProblemsPossible Problems Causes Solutions Threshold Setting Removing Jammed Media Threshold Setting Overview Installing the Printer Drivers Printer Operation System Driver InstallationSystem Requirements Interface Cont Change to the Software License Agreement screen Driver Installation Driver files copy will start Uninstalling the TEC B-492 Printer Driver Uninstalling the TEC B-492 Printer Driver A1.1 Printer Appendix 1 SpecificationsModel 492L/R-TH10-QQ 492L/R-TH10-QP A1.3.1 Media Type A1.2 OptionsA1.3 Media Option Name Type Description Source A1.3.2 Detection Area of the Transmissive Sensor A1.3.3 Detection Area of the Reflective Sensor A1.3.4 Effective Print Area A1.4 Ribbon Symbols in the message Appendix 2 Messages and Leds 53&$ Appendix 3 Interface „Interface Cables Appendix 4 System Mode A4.1 Operation Panel A4.2 Overview 2PARAMETER SET 5SENSOR ADJ RAM Clear 7IP Address A4.3 Reset Mode A4.4 Self-Diagnostic Test Test A4.4 Self-DiagnosticMaintenance counter/parameter settings print out Ribbon type selection Print head element check 2PAUSE63 567 Feed key A4.5 Printer Parameter Fine AdjustmentStrip Position Fine Adjustment Cont Back Feed Length Fine Adjustment $&.$-PP A4.5 Printer Parameter X Axis Fine Adjustment Cont Feed $-867PP Thermal Transfer Print PrintThermal Direct Print Ribbon Motor Voltage Fine Adjustment Feed/Rewind Motor 1Rewind$-!Motor 5%1Feed$-Motor% Threshold Manual Fine Adjustment Black Mark/Feed Gap Sensor Black Mark Sensor Test Print menu contains the following Print Condition SettingA4.6 Test Print Selection Issue Count Setting Specifying the Print Condition for the Test Print Sensor Type Selection Print Speed SettingRibbon Type Selection Issue Mode Selection Label Length Setting Slant Line 1 dot Test Print Pattern SelectionPause key Slant Line 3 dots Non-Printing BarcodeFactory Test A4.7 Dump Mode Auto Print $87235,17 755/$1 A4.8.1 Self-Diagnostic Test Result Sample and Descriptions A4.8 Additional Information Sdram 8MB Print Head Resistance Rank Table EXP.I/O Total Feed ∙ Descriptions of the Maintenance Counter XON+READY Auto A4.8.3 Magnified Views of Slant Line Pattern Busy Appendix 5 Print Samples CODE39 Full Ascii UPC-E+2 digits UPC-E+5 digits EAN8+2 digits EAN8+5 digits UPC-A+2 digits UPC-A+5 digits KIX Code MaxiCode Glossaries Pre-printed label Index Index