Troubleshooting
USB mouse
Problem
Procedure
The system might be busy. If the pointer is shaped as an hourglass, wait for it to resume its normal shape and try again to move it.
Make sure the mouse is properly connected to the USB port.
| Try changing the | ||
| not work | the mouse control utility. | |
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| 1. | Click start, click Control Panel, click |
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| Printers and Other Hardware and select |
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| Mouse icon. |
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| 2. | Click the Buttons tab. |
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| 3. | Set the |
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| click OK. |
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| The mouse pointer | Try changing the speed setting in the mouse | |
| moves too fast or too | control utility. | |
| slow | 1. | Click start, click Control Panel, click |
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| Printers and Other Hardware and select |
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| Mouse icon. |
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| 2. | Click the Pointer Options tab. |
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| 3. | Set the speed as required and click OK. |
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| The mouse pointer | The mouse might be dirty. Refer to your mouse | |
| moves erratically | documentation for instructions on cleaning. | |
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| If problems persist, contact your dealer. | |
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Fingerprint Sensor |
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| Problem | Procedure | |
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| Reading of the | Please try again using the correct posture. Refer | |
| fingerprint was not | to Using the Fingerprint Sensor in Chapter 4, | |
| successful. | Operating Basics. |
Try the recognition process again using another enrolled finger.
The fingerprint cannot be read due to injuries to the finger.
Try the recognition process again using another enrolled finger.
If fingerprints from all the enrolled fingers cannot be read, please logon by using the keyboard to input the password for the time being.
If problems persist, contact your dealer.
User’s Manual |