Troubleshooting

USB mouse

Problem

On-screen pointer does not respond to mouse operation

Procedure

The system might be busy. If the pointer is shaped as an hourglass, wait for it to resume its normal shape and try again to move it.

Make sure the mouse is properly connected to the USB port.

 

Double-clicking does

Try changing the double-click speed setting in

 

not work

the mouse control utility.

 

 

1.

Click start, click Control Panel, click

 

 

 

Printers and Other Hardware and select

 

 

 

Mouse icon.

 

 

2.

Click the Buttons tab.

 

 

3.

Set the double-click speed as required and

 

 

 

click OK.

 

 

 

 

The mouse pointer

Try changing the speed setting in the mouse

 

moves too fast or too

control utility.

 

slow

1.

Click start, click Control Panel, click

 

 

 

Printers and Other Hardware and select

 

 

 

Mouse icon.

 

 

2.

Click the Pointer Options tab.

 

 

3.

Set the speed as required and click OK.

 

 

 

 

The mouse pointer

The mouse might be dirty. Refer to your mouse

 

moves erraticallydocumentation for instructions on cleaning.

 

 

If problems persist, contact your dealer.

 

 

 

 

Fingerprint Sensor

 

 

 

 

 

 

Problem

Procedure

 

 

 

 

Reading of thePlease try again using the correct posture. Refer

 

fingerprint was notto Using the Fingerprint Sensor in Chapter 4,

 

successful.

Operating Basics.

Try the recognition process again using another enrolled finger.

The fingerprint cannot be read due to injuries to the finger.

Try the recognition process again using another enrolled finger.

If fingerprints from all the enrolled fingers cannot be read, please logon by using the keyboard to input the password for the time being.

If problems persist, contact your dealer.

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User’s Manual