Where to write, Canada France, China Netherlands | Toshiba tecra s3

Troubleshooting

Where to write

If you are still unable to solve the problem and suspect that it is hardware related, write to TOSHIBA at the nearest location listed below:

	Outside of Europe	In Europe
	Australia	Germany & Austria
	TOSHIBA Australia Pty. Ltd.	TOSHIBA Europe (I.E.) GmbH
	Information Systems Division	Geschäftsbereich,
	84-92 Talavera Road	Deutschland-Österreich
	North Ryde N.S.W. 2113	Hammfelddamm 8,
	Sydney	D-41460 Neuss, Germany

	Canada	France
	TOSHIBA of Canada Ltd.	TOSHIBA Systèms France S.A.
	191 McNabb Street,	7, Rue Ampère B.P. 131,
	Markham, Ontario	92804 Puteaux Cedex
	L3R 8H2

	China	Netherlands
	TOSHIBA Personal Computer &	TOSHIBA Information Systems,
	Network (Shanghai) Co., Ltd.	Benelux B.V.
	43F, Hong Kong New World Tower,	Rivium Boulevard
	No. 300 Huaihai Zhong Road,	41 2909 LK Capelle a/d IJssel
	Shanghai, P. R. China 200021

	Singapore	Spain
	TOSHIBA Singapore Pte. Ltd.	TOSHIBA Information Systems,
	438B Alexandra Road #06-01	ESPAÑA
	438B Alexandra Road #06-01	Parque Empresarial San Fernando
	Alexandra Technopark	Parque Empresarial San Fernando
	Alexandra Technopark	Edificio Europa, la Planta,
	Singapore 119968	Edificio Europa, la Planta,
	Singapore 119968	Escalera A 28830 Madrid
		Escalera A 28830 Madrid

9-22	User’s Manual

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Toshiba tecra s3 manual Where to write, Outside of Europe Australia Germany & Austria, Canada France, China Netherlands

Contents

User’s Manual Portable Personal Computer Disclaimer CopyrightTrademarks FCC conditions FCC informationFCC notice Declaration of Conformity Information Contact Vcci Class B Information Modem warning notice EU Declaration of ConformityConformity Statement Region selection Japan regulationsNetwork Compatibility Statement Redial Pursuant to FCC CFR 47, Part If problems arise Type of serviceTelephone company procedures Disconnection Instructions for IC CS-03 certified equipment Modem warning notice for Australia AT&F AT&W AT%TE=0 ATZ User’s Manual General conditions Following information is only for EU-member states Description on Laser specification Table of Contents Getting Started Table of Contents Power conditions Keyboard HW Setup Troubleshooting Disclaimers Table of Contents Manual contents Preface Icons ConventionsAbbreviations Keys Display Key operationMessages Preface Xxiv User’s Manual Stress injury Heat injury General PrecautionsPressure or impact damage PC card overheating Mobile phone Introduction Equipment checklistHardware Documentation FeaturesSoftware Microsoft Windows XP Professional Processor PowerDisclaimer Battery Life*2 Disclaimer CPU*1 Disclaimer HDD Drive Capacity*3 RTC batteryDisks Optical media drive Display CD-DA Keyboard Disclaimer LCD*4Disclaimer Graphics Processor Unit GPU*5 Toshiba Dual Pointing Device Slots Multimedia Communications BluetoothWireless LAN Modem Disclaimer Wireless LAN/Intel*6 Security Special features Panel power on/off Intelligent powerBattery save mode Low battery Utilities Fn-esse Bluetooth Stack forFingerprint utility TOSHIBA, point to Utilities and click Fn-esse Diagnostic Tool Memory Boot UtilityPoint to Utilities and click SD Memory Boot Toshiba ConfigFree Accessibility SettingsToshiba Password Toshiba Dual Pointing Device utility Options Ultra Slim Bay options Introduction User’s Manual Front with the display closed System indicatorsGrand Tour Disclaimer Non-applicable Icons*7 Display latch Volume controlPort Infrared port Left side PC card slot ExpressCard slotExpressCard eject PC card eject button Right side Modem jack USB 2.0 port Back sideSerial port DC in 15V jack Underside Battery lockBattery release latch Notches Cover Ultra Slim Bay lockScrew Memory module HDD pack cover Front with the display open Display hinge AccuPoint control Display screenStereo speakers Buttons Power button LCD Sensor switch Power System indicatorsBattery Arrow mode Keyboard indicatorsNumeric mode Floppy disk slot USB floppy disk driveEject button Writable discs Optical media drivesRegion codes for DVD drives and media CDs DVD Super Multi drive FormatsDVD-ROM&CD-R/RW drive DVD read Speed maximum CD read CD-R write CD-RW write AC adaptor 11 The AC adaptor 2-pin plug Grand Tour Setting up your work space Getting Started Getting Started Placement of the computer Seating and posture Posture and positioning of the computer Lighting Work habits Strategic Rest Breaks Connecting the AC adaptorOther Things to Note Connect the power cord to the AC adaptor Connecting the power cord to the AC adaptor 3-pin plug Opening the display Turning on the power Opening the LCD display panel Standby Mode Turning off the powerShut Down mode Boot mode Starting up for the first time Executing standby Benefits of standbyClick start, click Turn Off Computer and click Stand By Hibernation Mode Standby limitations Starting Hibernation Mode Benefits of Hibernation ModeAutomatic Hibernation Data save in Hibernation Mode Create Optical Recovery DiscsRestarting the computer Restoring the preinstalled software from the Recovery HDD Getting Started Operating Basics Using the Touch PadToshiba Dual Pointing Device Replacing the cap Using the AccuPointAccuPoint precautions Double-click Tap twice Using the Fingerprint Sensor Points to note about the Fingerprint Sensor Operating Basics Points to note about the Fingerprint Utility Set Up Procedure Fingerprint Registration Window Logon via Fingerprint Authentication Fingerprint Authentication Procedure Fingerprint System Boot Authentication General Fingerprint Single Touch Boot Feature How to Enable Fingerprint Single Touch Boot Feature How the Swipe the Finger Fingerprint utility limitations Connecting USB floppy disk drive Using the USB floppy disk driveDisconnecting USB floppy disk drive Changing Ultra Slim Bay modules Removing a module Using optical media drives Inserting a module Loading discs Pressing the eject button Lay the CD/DVD, label side up, in the disc tray Removing discs Closing the CD/DVD disc tray How to remove CD/DVD when the disc tray will not open Writing CDs on DVD-ROM&CD-R/RW drive Multi-Speed and High-Speed CD-RW Before writing or rewritingUltra-Speed CD-RW When writing or rewriting Writing CD/DVDs on DVD Super Multi drive Disclaimer DVD Specifications for Recordable Disc for General VersionImportant message CD-RW Multi-Speed and High-Speed DVD+R When writing or rewriting RecordNow! Basic for Toshiba Data Verification DLA for Toshiba How to learn more about InterVideo WinDVD Creator When using WinDVD Creator PlatinumHow to make a DVD-Video Important information for use Operating Basics Media care CD/DVDs Sound system Volume ControlFloppy disks SigmaTel Control Panel Microphone levelToshiba Mic Effect Modem Properties menu SettingConnecting Modem Selection 12 Connecting the internal modem Disconnecting Wireless communicationsWireless LAN Security Bluetooth wireless technologyBluetoothTM Stack for Windows by Toshiba Worldwide operation Wireless communication switch Indicator status Indication Wireless communication IndicatorLAN cable types Connecting LAN cable Disconnecting LAN cable Cleaning the computer Moving the computer HDD Protection is disabled Using the Hard Disk Drive HDD ProtectionTaskbar Icon HDD Protection Toshiba HDD Protection PropertiesDetection Level Detection Level Amplification DetailsHDD Protection Message Heat dispersal Keyboard Typewriter keys Soft keys Fn key combinations Function keys F1 … F12Emulating keys on enhanced keyboard Hot keys Keyboard Keyboard Fn Sticky key Keypad overlay Arrow modeWindows special keys Turning on the overlays Temporarily using overlay overlay off Temporarily using normal keyboard overlay onNumeric mode Generating Ascii characters Temporarily changing modes Keyboard User’s Manual Power and Power-Up Modes Power conditions Power indicators Battery indicator Power indicator Battery typesDC in indicator Battery pack High capacity battery pack option Real Time Clock RTC battery Care and use of the battery packSafety precautions Power and Power-Up Modes Power and Power-Up Modes Procedures Charging the batteries Battery charging notice Time Monitoring battery capacity Maximizing battery operating time Retaining data with power off Extending battery life Replacing the battery pack Releasing the battery pack User Password Toshiba Password UtilityStart All Programs Toshiba Utilities -Password Utility User Token field User Password fieldDisable button Owner String text box Supervisor Password Starting the computer by password System Auto Off Power-up modesPanel power on/off Windows utilities Accessing HW Setup HW SetupHW Setup window Setup Boot Priority Boot Priority Options Bar will appear only under the selected device HDD Priority Options No Fn key equivalent Default External Keyboard Fn key CPU Device Config Parallel/Printer Starting and Ending the Bios Setup Program Configuring the Execute-Disable Bit CapabilityStarting the Bios Setup Program Ending the Bios Setup Program Execute-Disable Bit CapabilityEnding the Bios Setup Program Halfway Diagnostic test is enabled Diagnostic ModeDiagnostic test is disabled Security controller HW Setup User’s Manual Cards/memory Power devicesOptional Devices Peripheral devices PC card Inserting a PC card Removing a PC card ExpressCardInserting an ExpressCard Removing an ExpressCard Inserting the ExpressCard Formatting an SD memory card SD cardInserting an SD card Removing an SD card Removing an SD card Memory expansion Creation of a boot diskSD card care Installing memory module Removing the memory module cover Removing memory module Be sure that the cover is closed firmly Battery pack Grasp the module by the sides and pull it out Hard disk drive pack Battery chargerRemoving the hard disk drive pack Installing the hard disk drive pack 12 Removing the hard disk drive pack Ultra Slim Bay HDD adaptor Black 14 Opening the lid External monitor 16 Closing the lid Using the Toshiba Assist button 18 Connecting the S-Video cable to the Video-out jack Open the Control Panel and click Appearance and Themes Changing the resolutionDisplaying movies on a TV or CRT Select the GeForce Go 6600 tab Precautions Link IEEE1394 19 Connecting the i.LINK IEEE1394 cable into the computer Point to i.LINK IEEE1394 device and click Advanced Port Replicator Parallel printer Serial port 20 Connecting the serial connector to the serial port Security lock Troubleshooting Problem solving process Preliminary checklist Analyzing the problem Hardware and system checklist System start-up Problem Procedure PowerOverheating power down Self test Battery AC powerProblemProcedure Minutes. If the Battery indicator glows after Keyboard PasswordProblem Real Time Clock Internal LCD display panel Hard disk drive CD-ROM Facing up USB floppy disk drive SD card ExpressCard PC cardInfrared port Dual Pointing Device Touch Pad/AccuPoint USB mouse Fingerprint SensorClick the Pointer Options tab Set the Enable System Boot Authentication USB device Memory expansion Sound system External monitor Link IEEE1394 device Modem Carrier Bluetooth LAN TV output signal Printer Disposing of PC and PC batteries Toshiba supportBefore you call Canada France Where to writeOutside of Europe Australia Germany & Austria China Netherlands Outside of Europe United States of America United Kingdom Rest of Europe Troubleshooting User’s Manual Disclaimers CPU*1 Battery Life*2 HDD Drive Capacity*3 Non-applicable Icons*7 Wireless LAN/Intel*6Graphics Processor Unit GPU*5 Copy Protection*8 10-4 Physical Dimensions SpecificationsEnvironmental Requirements Power Requirements Built-in Modem Transmitting level Impedance Error correctingPower supply Receiving level Specifications User’s Manual Display controller Display Controller and ModesVideo modes Frequency Video mode Type Resolution Character Colors ScanningVideo modes VGA Pels Video Type Resolution Character Colors Scanning Mode Vertical Video modes XGA modelColors Frequency Hz Vertical 16M/16M Video modes SXGA+ model 64K/64K 100 640 16M/16M PowerMizer PowerMizer function is only available in nVIDIA models Answer command AT CommandsRepeat last command +++ Escape sequence En Echo command Bn Communication standard settingDn Dial Hook control Ln Monitor speaker volumeMn Monitor speaker mode Request ID information Select pulse dialing Return on-line to data modeNn Modulation handshake Result code control Vn DCE response format Command Dial tone Busy Supported Result Code Detect SignalSelect tone dialing Result code selection, call progress monitoring Zn Recall stored profile Dial tone detectBusy tone detect Cn Data Carrier Detect DCD control Kn Local flow control selection Load factory settingsGn V.22bis guard tone control Pn Select Pulse Dial Make/Break Ratio WW Store current configuration Tn Self-test commandsDisplay Current Configuration \Nn Error control mode selection View numbers in blacklist \Qn Local flow control selection\Vn Protocol result code Cn Data compression control Result Codes OK n=0,3 Error Otherwise S0 Auto answer ring number RegistersRegister values ATSn? S2 AT escape character user defined S3 Command line termination character user definedS1 Ring counter S4 Response formatting character user defined S6 Wait before dialing S5 Command line editing character user definedS7 Connection completion time-out S11 Dtmf dialing speed S8 Comma pause timeS12 Escape guard time S37 Dial line rate AT command set result codes Result Code Numeric Description DELAYED*2 Registers User’s Manual Mode Function Transmission speed Table E-1 Result codes for a V.90 connection Connect 54666 EC AT Command User’s Manual Card Specifications Wireless LANRadio Characteristics Modulation Wireless Ieee 802.11 Channels Sets Revision B and GSupported Frequency Sub-bands Technique 102457*1 Wireless Ieee 802.11 Channels Sets Revision a122467*2 132472*2 5540 Appendix G Configuring the Bios Setup Program Windows Manual SetupBefore Setting Up Windows Windows Setup Procedure Toshiba RAID Modifying the Bios Starting, Modifying and Ending the Bios Setup ProgramStarting the Bios Setup Program Configuration status and settings Ending the Bios Setup Program Toshiba RAID Bluetooth wireless technology Interoperability Appendix H Bluetooth wireless technology Interoperability General Bluetooth wireless technology and your HealthRegulatory statements European Union EU and Efta USA-Federal Communications Commission FCC Using BluetoothTM Card from Toshiba equipment in Japan Taiwan Bluetooth wireless technology Interoperability Device Authorization Japan Approvals Institute for Telecommunications Equipment Japan Certification agencies AC Power Cord and ConnectorsEurope USA Toshiba Anti-theft Protection Timer Appendix J Toshiba Anti-theft Protection Timer User’s Manual Glossary Abbreviations Glossary Ascii Glossary-4 User’s Manual Glossary-5 Erase See delete Glossary-7 Glossary-8 User’s Manual Level 2 cache See cache Main board See motherboard Glossary-10 User’s Manual Glossary-11 Glossary-12 User’s Manual Glossary-13 Glossary Glossary-14 User’s Manual Index Index Index-3 Index-4 User’s Manual Index-5 Index Index-6 User’s Manual